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  • Excessive battery drain on Intercept X Mobile 9.7 (Android 10)

    Starting within the last week, Intercept X Mobile has started seriously draining the battery (25 - 35%) on my Moto G7 Play with Android 10 (QPYS30.85-23-8-2, security patch level: Feb 1, 2021) and now requires a mid-day recharge. This has never been a…

  • Sophos Mobile 8.1 drains battery on Android device, possibly on other devices too

    Hello. Using Sophos Mobile 8.1 I have noticed that my Android device's battery drains very quickly. Is it an issue with this version of Sophos Mobile or is there something else? Thanks. Yasna

  • Lenovo Notebook IdeaPad 320-80XV00GAAX Battery Draining Problem

    Hello, Recently I bought a new Lenovo Notebook IdeaPad 320 from an Online Shopping site in Qatar Lenovo IdeaPad - DiscountsQatar . My main aim of taking the laptop is for playing high graphics games. The laptop is good for playing games but the problem…

  • Is there a set of circumstances where a dead battery on a laptop will trigger a Sophos Lockout?

    I have taken on the responsibility for unlocking Sophos locked devices. The first six or eight laptops that I've received arrived for Sophos ulock with dead batteries. Given that it takes numerous bad entries to lockout a device - and users say that's…
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