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  • Sophos Mobile License Expire

    First of all, greetings to all. I've been checking on the forum and I can't find a clear answer. What happens when the license of an Android terminal expires? I understand that you can continue to use it but without being able to remotely manage it…
  • Sophos VPP Apps

    Hello. Im getting crazy about vpp app allocation per user. I want to allocate Apps to a user. We have 53 Apps from the App Store. When i select one App from the first Page, and go to another Page the MDM dont remember the selection from the first…
  • Sophos Mobile on Windows x Outlook new

    Hello, Sophos Mobile is currently compatible with the Microsoft / Windows "Mail" app. https://docs.sophos.com/central/Mobile/help/en-us/AdminHelp/Policies/Windows/EmailAccount/index.html Does anyone know if it also works with the new replacement…
  • Android Maximum idle time before password prompt is set to 10 min, but on the device max 1 min is settable.

    The standard setting of 1m until the display goes out is too short. So I created a password policy that sets the maximum idle time before password prompt to 10 min. The device is connected and synchronised but it is still not possible to set the screen…
  • After changes in the settings the pin for the proteced apps is resetet

    Hello together, We only use Android devices, I'm only referring to Android here: We have created an app group in Sophos Central. This app group we have included in the guidelines in the app protection so that these are occupied by a pin and are accessible…
  • Email Account Push

    We are trying to do an email account push to all devices to setup everyone iDevice with their new O365 email account. Anyone completed this task? Things are not working for us!
  • Wifi Enterprise (EAP/PEAP) not working with Android 13

    Hello, we use Wifi Enterprise with Security type EAP/PEAP. The configuration is working in the past but now the Wifi not connect after the enrollment of the device. This error only occurs on Android 13 devices for about 3 weeks. Has anything changed…
  • Password Policy Android Work Profile

    Hello, iam currently running tests for migrating my company's mobile devices from the on-premises Sophos mobile to the cloud version since the former is retired now. I've stumbled into a configuration which does not seem to work in the cloud version…
  • Change device name (iPad) in Sophos Mobile

    Hello guys, enrolled a demo-ipad for our customer. Now I can't change the name of the device in Sophos Mobile. Isn't it possible in Sophos Mobile?