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  • import export issue

    Hi All, i would like to submit for all uf us my issue while exporting the configuration from xg 330 and imported to vm sophos xg and there are only 39 rule got imported out of 45, ipsec tunn not got imported no static routes got imported , after with…
  • Our Sophos FW receiving a Failed Patter Update

    Here is the logs as well under /log/u2d.log DEBUG 2022-10-08 04:52:37Z [14462]: Received md5sum : 87b1da28f8b17ac15df58af0a4a16011 DEBUG 2022-10-08 04:52:37Z [14462]: Received module : sysupdate DEBUG 2022-10-08 04:52:37Z [14462]: Received cv : 0 DEBUG…
  • Export, edit, import selective configuration

    I want to add a bunch of IPHOST entries (over 150), so I thought the fastest way would be export the IPHOSTS config, add the new entries, and import it back. I was able to easily export and edit, but when I try to import the .tar file, it keeps saying…
  • How to restore a configuration from an XG(W) to an XG?

    Hi folks, looking for some guidance on the subject. My XG115W occasionally fails, different issues each time. Last nigh was a concern because the WAN interface failed, no light and restart did not fix the issue. I had to remove and restore the power…
  • Configuration gone after upgrage SFOS 19.0.0 to 19.0.1 MR1 Build365

    Hello, I am currently using SFOS 19.0.0 GA-Build317 with two XG330 physical firewalls active/passive. When I upgrade to SFOS 19.0.1. MR-1-build365 the passive box switches well to version 19.0.1 MR1 but loses the configuration. I went back to the passive…
  • Couldn't set the secure storage master key

    Couldn't set the secure storage master key
  • v16.05.9 CMR-8 how to upgrade

    hi all, i have 2 XG750 running v16.05.9 CMR-8 on HA Q1. can i upgrade directly to v17.5 or i have to go v17.0, then to v17.5 ? thanks in advance newbie in sophos
  • XGS 136 Restore logs 19.01 MR1 B365

    Hello, where i can find logs regarding backup/restore operation (with secure master key set)? Thanks.
  • Firewall Restore via CLI

    A NAT rule has made the firewall admin ui inaccessible. Firewall still passes traffic and CLI is accessible via local console. How can we restore / revert to the last previsou backup via CLI?
  • Delete configuration with XML Import

    Hi, does anyone know if it is possible to delete a configuration part with an XML configuration import? For example: add new VLAN and remove old ones? Using API is not an option in our scenario. Kind regards, Sebastian
  • Automatic Updates

    Hi im am Looking for a way to perform automatic firmware updates on a sophos firewall. Is there a way to set a certain time in the firewall where it regulary checks for updates and installs them if nessesary? And another question does the automatic…
  • v18 to v19 upgrade issue

    hi, i have upgraded XG430 to v19, but after upgrade i am having following issues: Issue1: some user are getting authenticated via stas while few not. those user are not visible in show live users. nor i m able to see his request on firewall. after many…
  • firmware not showing to update !!!!!!

    HI, I have checked for update in sophos current version is 18.5.4 need to upgrade 19.0.0 when i checked for new firmware its not showing . please help
  • New firmware ready for installation Alerts

    Hello Is anyone else getting New firmware ready for installation emails from their firewalls? I have gotten 3 or 4 emails from each firewall so far in the last 24hours.
  • Why is my system yet to receive the SFOS v19 MR1 update ?

    Hello everyone, I am running Sophos XG (Home) v18.5 MR4. According to this link ( https://community.sophos.com/sophos-xg-firewall/b/blog/posts/firewall-firmware-release-process-and-timeline ), it should supposedly have received this update long ago…
  • Sophos Xg Home Edition backup issue through FTP and email as well firmware version is SFVH (SFOS 19.0.0 GA-Build317)

    Hi All, I am trying to take backup of my Sophos XG home edition through FTP and mail on weekly basis and trying to schedule it but when I configured FTP for it . It gives me error. As I am using 3 WAN connections . When there was only one WAN link it…
  • configuration or restore by cli firewall xg

    I am migrating from a firewall of another brand but they have 16000 objects created, how can I add it to firewall xg by cli? Is there any option to pass this configuration through a script? Regards,
  • Up2date URLs and ports ect

    Hi, Does anyone know the urls , ports ect that Sophos XG uses to update / Download the devices firmware to the XG device ? I keep getting a failed error. It is not set to managed by the manager and DNS works.
  • Backup vs Export (Import) Configuration ?

    Hello everyone, What are the differences between these 2 ? In each of the following scenario, which of these 2 features should I be using? Factory Reset ? [Bare Metal] Replacing NIC(s) and (or) upgrading CPU ? [VM] Modifying VM's virtual…
  • SFOS SFOS 19.0.1 MR-1-Build350 : Last pattern updates were on 11/08/2022 ?

    hello we have noticed that patterns updates has not been updated since Aug 11 2022 ?? AP Firmware 11.0.019 - 12:28:33, Jul 12 2022 Success ATP 1.0.0427 - 09:53:44, Aug 10 2022 Success…
  • Update backup schedule settings failed

    Hi , i have a Sophos firewall version XG106 (SFOS 18.5.4 MR-4- but i can not setup back up with email and i receive the bellow error , i have same configuration on other firewalls on other branches and just this one doesn't works Update backup schedule…
  • restoring configuration to different model / reading configuration without device

    Hi, from time to time we have need to restore XG/XGS configuration from backup to different model. I got information that two things are impossible: - restoring configuration to different model (this is doable on some other vendors boxes where you…
  • Sophos XG 310 not upgrading firmware from 17.5

    It keeps reversing back to 17.5 when we upgrade to 19.
  • 18.5.x export via CLI

    Any way to Export (not backup, but export - same output as importexport tab/export full configuration) via Advanced Shell? I saw a thread on Backup, but I need plain text snapshots for #reasons...
  • Configuration gone after upgrage SFOS 19.0.0 to 19.0.1

    Hello everybody, yesterday I updated two Firewalls (XGS 126 and XG 125) from Version 19.0.0 to 19.0.1. After the upgrade both Firewalls has SFOS 19.0.1 firmware installed but lost their configuration. The problem was both firewalls are on remote site…