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We are in the process of switching our devices from managed to Android Enterprise. We do not seem to be able to add more then one mailbox to the device. Is this a Sophos Mobile or an Android Enterprise limitation?

Hi, has anyone had problems with Android 13 OS devices and lock screen notifications (notifications settings are greyed out and can't be managed)? We are using Sophos central Mobile Android enterprise device enrollment method. This issue started to…

i am trying to enroll new galaxy tab 2 device and when i get to the google email i enter afw#sophos as instructed but nothing sophos related installs and I end up at the desktop with no enrollment completed. i cannot click on anything in the play store…

Hi, we use the Sophos Mobile 9.7.3 I have 100 managed Android tablets, Samsung A7. Some of them make problems with the sync. The tablet in my example was last used in January, and it has an unlock-password (PIN), due to company restrictions. The user…

We cannot enroll Samsung devices after the last security patch that samsun launched. The Phone starts the setup process but does not complete it and says it fails. It doesn't even install the Sophos Mobile controll app.

we have been given a private app to deploy to many devices, when trying to upload to private apps sections in the managed google play from sophos mobile apps we receive the error "Upload a new APK file with a different package name" this appl has been…

Introduction With an MDM solution, being able to stop users from accessing certain apps is something many administrators wish to do. This guide will run through how you can block certain apps from being accessible on devices you wish to distribute to…

Sophos mobile enrollment error “wrong management mode” Introduction As of Android 10, device administrator enrollment (legacy) is no longer possible due to google depreciating the usage of this on the OS. Android Enterprise device management is…

Android Enterprise Work profile enrollment Introduction As of Android 10, device administrator management (legacy) is no longer possible due to google depreciating the usage of this on the OS. Android Enterprise is…

Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…

Android Enterprise full device management enrollment Introduction As of Android 10, device administrator management (legacy) is no longer possible due to google depreciating the usage of this on the OS. Android Enterprise…

The title says it all. We need/want to migrate our devices from old Sophos MDM on prem. to the cloud. About 20% of our (newer) Samsung Android 10+ devices is enrolled with Google Enterprise (Samsung KME) en is Full device managed in Sophos. We want…

Hi, We have a location in China. The Android devices in China should also be managed via MDM. Is there any help available on how to implement this? How do we get the devices in China installed as Android Enterprise devices? Google Play does not work…

Hi, we sometimes have the problem that the Secure Mail App does not receive any policy. So we cant start it for mail syncronization. With another cell phone it works without problems. The same rollout template was used on both devices. Both devices…

hello, we are trying to enrol devices via afw#sophos, the enrol never completed once the qr code is scanned. i have a bundle setup with device enrolment and a device policy applied. it never seems to talk back to the server never becomes managed. see…

I need to change the management mode to Android Enterprise. The mode is currently Android Enterprise and Device Admin. After scanning a QR i get the messege that i am in the wrong managment mode. To fix this i want to go to to the management mode Android…

Hi, I configured 'qr code enrolment' for Android Enterprise devices and it works fine, but not having any 'Self Service Portal user', i can't associate user to devices (except the one which i use to log into Sophos Central Console). I'd like to enroll…

Hi, I see there are few threads here related to the topic of controlling location of the device. Now this option is not available in Android Enterprise Management. How we can achieve functionality once we had "Force GPS for location queries" option…

Hi, I'm playing around with Android Enteprise (primarily on corporate owned devices). I'm in the Google managed domain scenario with free Google Android management (no Google Apps). I correctly bind my Google domain with Sophos Mobile and enabled the…

Dears we are playing with Android Enterpise functionalities and are very very cool, and I would like to share our experience on missing features and obviously ask to Sophos more info and if there any timeline to add them: 1.Sophos Container don't…