Forums

Feedback and Ideas

We want to know how to make the portal work better for you. Post your ideas and feedback to help us achieve that.

13 questions

RE: for how long do you plan to shut down support portal? 5 days ago
Issues and Bugs

Spotted a bug or have a problem? Post your issues here!

20 questions

Support Portal Support Cases: visibility of E-Mail responses incomplete 16 hours ago
Recommended Reads

2 discussions

Best Practices when opening a case with Sophos Support. 3 months ago

Recent Conversation

Not Answered

Support Portal Support Cases: visibility of E-Mail responses incomplete 0

31 views

0 replies

Started 16 hours ago
by LHerzog
Answered

for how long do you plan to shut down support portal? +1

409 views

11 replies

Latest 5 days ago
by FloSupport
Suggested Answer

Support Portal logout issue 0

216 views

4 replies

Latest 11 days ago
by SecilYanik
Not Answered

Support not available, cannot login, all cases closed during holidays, chat interrupted 0

134 views

2 replies

Latest 16 days ago
by LHerzog
Suggested Answer

Feedback from a new customer. 0

161 views

3 replies

Latest 19 days ago
by emmosophos
Answered

Request: MySophos Portal - Two-Factor Authentication +1

158 views

2 replies

Latest 19 days ago
by FloSupport
Not Answered

Phisf Threat does not send campaigns 0

65 views

1 reply

Latest 21 days ago
by DeveshM
Not Answered

New Portal is useless, same situation like the old system 0

515 views

3 replies

Latest 1 month ago
by juergenb52
Answered

Unable to access support portal when logging into my account 0

339 views

3 replies

Latest 1 month ago
by Shweta
Answered

How do I update Sophos ID? +1

296 views

1 reply

Latest 2 months ago
by Yashraj