• SSID Scheduled Slider

    Hi, I think it would be much nicer if the time interval selection section is very useless, if the example is as follows.
  • AP55 won't connect to Central through XGS (SFOS 19.0.1 MR-1-Build365) cause of TLS Handshake Failure

    We try to register an AP55 to Sophos Wireless - works like a charm when working without the XGS When connection the AP55 behind the XGS we always receive a Timeout and the log entry (SSL/TLS inspection): wifi.cloud.sophos.com …
  • APX-120 Access Point Show inactive on XGS116

    In the beginning, APX-120 access points were managed using SOPHOS CENTRAL. Now I want using xgs116 firewall to manage. After I accept the access point from the pending list As title says, it stays in inactive Access points. And it seems I can't control…
  • WIFI RADIUS unreachable

    Hello, we replaced our UTM with the new XGS. Our Wifi Access Points AP55C moved to Sophos Central. We have 3 SSIDs (Corp (VLAN31), Guest VLAN33), Free (VLAN32)). The Corp SSID was working on the UTM with Radius-Server (ActiveDirectory Users).…
  • Central Wireless

    Hi, i have setup 3 AP and connected them with Central. It works fine. But have one Problem. If i try to Print over wlan, i only got a Connection to my WLAN Printer If my Smartphone is connected with the Same AP Like the Printer. All AP a configured…
  • Release Note for APX update | AP FW 11.0.020

    Overview Sophos Wireless APX is getting upgraded for better performance. These changes require firmware updates if used with Sophos UTM or Sophos XG / XGS Firewall. There is no impact on features, capabilities, or other functionality of the access point…
  • Authenticate users connecting to WiFi using Azure AD?

    Hi all, As the title says, we're planning on moving our On-Prem AD to Azure AD, but we're running into an issue of our Wi-Fi. Currently, we use our AD username and password to get onto the Wi-Fi, but with Azure AD, the authentication method is your…
  • Central Wireless Hotspot Voucher - Login Page not showing on Apple Mac Books

    Hi, we encountered an issue where the Login Page for Wireless networks created on Central with Hotspot type "voucher" is tnot working on Mac Books. It is working on Windows and Android phones. But the Apples will not load the login page. If you enter…
  • Release Notes for APX Series Update | AP FW 11.0.019

    Overview Starting in April, all new APX Series access points which are shipped from Sophos warehouses will have an under-the-hood hardware upgrade. For these access points to be registered with either Sophos UTM (SG Series) or Sophos Firewall OS (XG…
  • Release Notes for APX Series Update | AP FW 11.0.019

    Overview Starting in April, all new APX Series access points which are shipped from Sophos warehouses will have an under-the-hood hardware upgrade. For these access points to be registered with either Sophos UTM (SG Series) or Sophos Firewall OS (XG…
  • Automatic Voucher Help

    Good Morning! Dear community, how are you? Is there any other way in Sophos for us to automate the creation of vouchers? We will create vouchers daily because the flow of users to access will be high, can you tell me if the vouchers that are being used…
  • SSID not turning on for APX320 via Sophos Central Wireless

    I switched a while back to Sophos Central Wireless and it's worked well. Was able to set up 3 SSIDs -- two of them guest-style networks -- and then turned one of these networks off. I've tried enabling it (and saving) and it claims it's on the APX, but…
  • Release Notes & News: The  AP firmware 11.0.018 for Sophos Firewall OS (SFOS)

    Hi Community!  The  AP firmware 11.0.018 has been released for Sophos Firewall OS (SFOS). This pattern update has a fix for APX 120 update issue which was discovered during AP Firmware 11.0.017 release. News: Maintenance Release Bugfixes: NAF-143…
  • MU-MIMO only with Sophos Central?

    I was looking at the brochure comparing Sophos Central wireless management versus XG appliance wireless management ( https://www.sophos.com/en-us/medialibrary/PDFs/factsheets/sophos-wireless-licensing-guide.pdf ), and the row "MU-MIMO" has only a check…
  • Access Point APX 530 does not work with Sophos XGS 136

    Hi experts. I recently buy two new devices, Sophos FW XGS 136 appliance and AP530 wireless Access point. I am trying to put them to work togheter but not having success. I have registered I can manege Firewall va Sophos Portal, also same as AP (when it…
  • Wifi SSID captive portal passwords being cached?

    Hi everyone, wondering if anyone has seen central apparently caching older portal passwords - we have just found one of the sites we manage where a user is apparently able to access the specific network without having to put in the newer password (they…
  • Sophos Wireless: Removal of License Requirement in Sophos Central

    The global pandemic has forced organizations to rethink their approach to connectivity, access, and IT management. With more solutions moving to the cloud, and workforces becoming more distributed, the need for flexible, remote management and scalable…
  • Sophos APX320X keeps restarting, cannot register in Sophos Central

    Hello, my APX320X keep rebooting, after start it is getting IP from DHCP (separate DHCP server controller ) After that I'm able to ping the AP IP for 20 seconds, Led status is blinking red after that it goes unreachable and this scenario continue…
  • AP55C randomly dropping connectioons and connection not switching from one to another AP

    Hi Team, we are using sophos AP55C, We have 3AP but suddenly AP drops connections, and sometime its not switching connections from one AP to another. please help me out. Thanks in advance..........
  • Access Points removed from Central after expiration of trial, cannot manage on local XG even after reset of APs

    We had a series of APX320 Access Points registered on Central on a Wireless Trial. The Customer decided not to use Central after all. We then removed a few before the end of the Central Wireless Trial and connected them to an XG without problem. …
  • APX 320X management

    I'd like to know if a date is announced for the APX managemernt from on-premise. I'd like to confirm also if the APX320 is manageable from XG 210 and 310
  • Sophos Wireless Update 2.3.1-7 - Firmware (staged release)

    Overview Sophos Wireless v2.3.1-7 is a maintenance release that fixes an internally found issue seen on some APX 320X models only. Bug Fixes Issue Key Summary CWIFI-12434 APX320X: AP fails to boot from backup partition when the primary…
  • "unauthorize" endpoint that has once authenticated to captive portal

    Hello, I'd like to know how I can remove a computer, that once logged into Central captive portal (CP) and authenticated. For some SSIDs we have policies that allow devices to be authenticated for several weeks. For debugging purpose I want some…
  • Sophos Wireless Update 2.3.1 - Firmware (staged release)

    Overview Sophos Wireless v2.3.1-5 brings support for the new APX 320X outdoor access point plus a few bug fixes to improve your overall Wi-Fi experience. APX 320X Outdoor Access Point The new APX 320X outdoor access point will start shipping…
  • Sophos Wireless Update 2.3 - Firmware (staged release)

    [Update - 7/08/2020] All Central regions have been updated with the AP firmware 2.3.0-7 to resolve the issue that caused APX 120 devices to become unresponsive and non-functional. New APX 120s can now be registered. Previously registered APX 120s can…