• Authenticate users connecting to WiFi using Azure AD?

    Hi all, As the title says, we're planning on moving our On-Prem AD to Azure AD, but we're running into an issue of our Wi-Fi. Currently, we use our AD username and password to get onto the Wi-Fi, but with Azure AD, the authentication method is your…
  • Central Wireless Hotspot Voucher - Login Page not showing on Apple Mac Books

    Hi, we encountered an issue where the Login Page for Wireless networks created on Central with Hotspot type "voucher" is tnot working on Mac Books. It is working on Windows and Android phones. But the Apples will not load the login page. If you enter…
  • Release Notes for APX Series Update | AP FW 11.0.019

    Overview Starting in April, all new APX Series access points which are shipped from Sophos warehouses will have an under-the-hood hardware upgrade. For these access points to be registered with either Sophos UTM (SG Series) or Sophos Firewall OS (XG…
  • Automatic Voucher Help

    Good Morning! Dear community, how are you? Is there any other way in Sophos for us to automate the creation of vouchers? We will create vouchers daily because the flow of users to access will be high, can you tell me if the vouchers that are being used…
  • SSID not turning on for APX320 via Sophos Central Wireless

    I switched a while back to Sophos Central Wireless and it's worked well. Was able to set up 3 SSIDs -- two of them guest-style networks -- and then turned one of these networks off. I've tried enabling it (and saving) and it claims it's on the APX, but…
  • MU-MIMO only with Sophos Central?

    I was looking at the brochure comparing Sophos Central wireless management versus XG appliance wireless management ( https://www.sophos.com/en-us/medialibrary/PDFs/factsheets/sophos-wireless-licensing-guide.pdf ), and the row "MU-MIMO" has only a check…
  • Access Point APX 530 does not work with Sophos XGS 136

    Hi experts. I recently buy two new devices, Sophos FW XGS 136 appliance and AP530 wireless Access point. I am trying to put them to work togheter but not having success. I have registered I can manege Firewall va Sophos Portal, also same as AP (when it…
  • Wifi SSID captive portal passwords being cached?

    Hi everyone, wondering if anyone has seen central apparently caching older portal passwords - we have just found one of the sites we manage where a user is apparently able to access the specific network without having to put in the newer password (they…
  • Sophos APX320X keeps restarting, cannot register in Sophos Central

    Hello, my APX320X keep rebooting, after start it is getting IP from DHCP (separate DHCP server controller ) After that I'm able to ping the AP IP for 20 seconds, Led status is blinking red after that it goes unreachable and this scenario continue…
  • AP55C randomly dropping connectioons and connection not switching from one to another AP

    Hi Team, we are using sophos AP55C, We have 3AP but suddenly AP drops connections, and sometime its not switching connections from one AP to another. please help me out. Thanks in advance..........
  • Access Points removed from Central after expiration of trial, cannot manage on local XG even after reset of APs

    We had a series of APX320 Access Points registered on Central on a Wireless Trial. The Customer decided not to use Central after all. We then removed a few before the end of the Central Wireless Trial and connected them to an XG without problem. …
  • APX 320X management

    I'd like to know if a date is announced for the APX managemernt from on-premise. I'd like to confirm also if the APX320 is manageable from XG 210 and 310
  • "unauthorize" endpoint that has once authenticated to captive portal

    Hello, I'd like to know how I can remove a computer, that once logged into Central captive portal (CP) and authenticated. For some SSIDs we have policies that allow devices to be authenticated for several weeks. For debugging purpose I want some…
  • [Sophos Notification] Advisory: Sophos Central managed APs are unable to connect to Sophos Central

    Hi All, [Update]: RESOLVED - The problem is resolved in Sophos Central, but the Access Point needs to be re-registered. Please follow the Steps in "Resolution" Some customers may have intermittent issue where the Access Points are not able to connect…
  • [Fresh From the Press: Latest KB's] Sophos Central Wireless: How to reset a APX series Sophos Access Point

    Hey Community, This article describes the steps to reset the Sophos APX Series Access Points. Regards,
  • [Fresh From the Press: Latest KB's] Sophos Central Wireless: APX Operating Modes and Multi User (MU) MIMO support

    Hey Community, This useful KB article covers details for MU MIMO support and covers modes of operation in the new Sophos APX series access points. The following sections are covered: APX operating modes APX support multiple spatial streams …
  • [Sophos Notification] Sophos Wireless Update 2.0

    Hey Community, (Staged release will start from July 27th - multiple regions) Sophos Wireless provides a simple, effective way to manage and secure your wireless networks. When using our Security Heartbeat™ enabled APX Series access points, you can…
  • Sophos APX transmit power calculation in dBm

    I am using Ekahau Site survey to test a predictive wireless design using the new Sophos APX-740 wireless access points. In the Ekahau software you need to enter a transmit power value for both the 2.4 GHz and 5 GHz radios using either mW or dBm to create…
  • Update on KRACKs patches for Sophos Products

    The development teams have been hard at work to integrate and test the patches for our products which are required to address the long list of vulnerabilities in the WPA/WPA2 protocol. Product Scheduled Patch Release Date Sophos Central…
  • Is it possible to use Wireless authentication by Facebook and others social on AP ?

    When will possible to use this kind of authenticathion ? Will be possible to manage by XG firewall ? Or will be manageble only by cloud ? To be more clear here some software and devices that are able to do: www.tanaza.com/.../ https://www.facebook…
  • Sophos Wireless AP55, Sophos Central Admin, Sophos XG-210....Where to configure?

    We recently upgraded to the XG-210 firewall. We also migrated our AV clients to Sophos Central Advanced and are managing the clients from Sophos Central. We recently purchased an AP55 to replace our current wireless ap's but I am confused as to where…
  • Can't see AP15C in my XG105 console.

    Hello, I have an xg105w and an ap15c. I manage my ap15c in the central sophos. The first time i turned on the ap15c on my lan, i saw it in my xg105 management console in the wireless>access point section, in the "waiting access point" tab, i accepted…
  • Central Wireless hotspot vouchers font

    It is completely impossible to differ between large cap "i" and lower cap "L" on the voucher codes. Makes the whole voucher system unusable until fixed.
  • Sophos WLAN AP55 Firmware / Recover - HOWTO: Unbrick your Sophos AP!

    Hello, I have fixed my AP55 over the serial connection (called cosole port at the AP). Sophos doesn't provide a recovery tool to fix a broken AP55, you must send it back! That was not a solution for me, so I try to bring it back to life! I have droped…
  • Plan for guest manager role (voucher creator)?

    Is there any plan in Sophos Central Wireless to make a user role for a user that can only create new vouchers?