• Reset Sophos AP100

    Hello Is it possible to reset a Sophos AP100 access point ? If, yes How ?
  • Ideal template for Zabbix

    I need to monitor my client's main Wan link and I'm not finding any sophos firewall template. The two templates that I find available are not compatible and do not pull any TRIGGER and the ITEMS that come are outdated. Can anybody help me?
  • Sophos APX 120 blinking all colors

    Good day l have a APX 120, and XG135 Firewall . the access point is blinking amber, and later green . The access point is getting the IP address from the firewall, But the access point is not appearing on the pending list
  • Rogue AP scan frequency & connectivity

    What are the best practices for Rogue AP scans? For reference I'm using the XGS 126w series. If I set the rogue ap scan schedule to 24/7, what's the time-span between scans? If I initiate a manual scan, existing connections will be interrupted for…
  • High Packet retries on Sophos Central - Wireless

    Hello, We have been having issues with our Sophos AP environment with daily High Packet Retires on Access Points across our network. Here is an example of one on an AP broadcasting out Business Wifi which only our laptops connect to. Jun 26…
  • Monitor APX series with Zabbix

    Hello. I would like to know if it is possible to monitor via SNMP protocol the APX120 and APX320 Access Points managed by a XGS3100 Firewall, and collect the information on a Zabbix server. I already monitor the XGS firewall with the SNMP agent with…
  • Central Wireless: need multiple SSID with same name

    Since my first experience with Central Wireless some years ago, there is one essential thing missing there, that keeps us from moving all our wireless stuff from the local Sophos firewall to Sophos Central: it is not possible to have multiple SSID with…
  • Wifi 6 AP's

    it's almost end of 2022 and there is still no update on the WIFI 6 AP Series. please give an update on the timeline as we need to buy new AP's but i dont want to invest in old Wifi 5 AP's anymore.
  • Sophos access point AP 55C blinking orange light

    I cant seem to access the access point and it keeps on blinking orange light. please what does this mean?
  • 5-year Warranty question for the APX120

    If purchasing an APX120 unit "brand new" from a seller off Amazon, will the 5 year warranty be honored or does the unit have to be purchased from an authorized seller? These units are being sold from the Sophos Store, by SerenIT. Many users are having…
  • How to reset Sophos AP55 via console port without password?

    Hello, i have a Sophos AP55 at home and I do not have access to it. Even my data of the previous firewall is gone. How can I reset the AP via console port without knowing the password for openwrt login? Is there a method via the bootloader to delete…
  • Guest network firewall logs

    HI, We have a number of APs managed through Sophos Central. We have a specific guest SSID which is using NAT and a captive portal, but still going out our on premise sophos firewalls. I can't seem to get traffic through this SSID to log in the firewall…
  • Using one SSID with multiple VLANS

    Here is the scenario. We have a client that currently has a setup with 15 SSID's. And each SSID is associated with a VLAN. It's a shared office space, with rented offices, and traffic is kept separate. However this is causing issues because there's…
  • Selecting 5GHz channels from the drop down list when using 40MHz bandwidth

    As I understand it, if I use a channel width of 40MHz in the 5GHz band, this uses two of the 20MHz channels - so (ignoring the DFS channels) that will be either channels 36 & 40, or channels 44 & 48. However, if I want to use 40MHz and also manually…
  • Hotspot trafficshaping via Central

    Hey, i have multiple sites with multiple Accesspoints. We manage all AccessPoints in Sophos Central. For the Hotspots we created an SSID with the NAT Mode: Now we want to limit the brandwidth for the entire network. But i cant find an option…
  • Understanding Firmware Information

    I am having problems understanding AP Firmware. In Sophos Central, if I go to Wireless and Access Points, The summary screen says that I have Firmware v2.3.4-4 If I go to Firewall Management -> Firewalls -> Backup & Firmware -> Pattern Updates, the…
  • what are the changes in Central Wireless AP Firmware v2.3.4-4?

    Can we find the releasenotes or changes about such upgrades somewhere? Apr 10, 2023 1:07:00 AM Access Point "xxx" has been successfully updated with new firmware "v2.3.4-4". The update took 6 minutes. Regards
  • Sophos Access Point APX120 Configuration

    How to configure Sophos Access Point APX120 !
  • Does an AP remain to work after EoL?

    Hi, When an Sophos AP is EoL (for exmple the AP100 which is eol 31 dec 2023) will it still remain to work or will it become useless? Regards, Peter
  • SOPHOS APX 120 red light - no light

    Hi there, we have here two Sophos APX 120. - One of them, shows a permanent RED light - The another of them, shows permanent NO light What you thinking about that? We was already trying to flash the APX's to recover them, but that was not working. They…
  • 802.11ax - 6GHz Wireless

    The 802.11ax standard has been out and routers supporting 6GHz networking have been out for a couple years now and there are north of 600 Wifi6 devices on the market at present. Is there any news when we can expect a Sophos Wifi6 Access point?
  • Wireless site survey - Mac Address

    Hi Guys I was not able to find the Mac address of Wireless Interfaces on Sophos APs. It's my first time performing a survey in a centralized Sophos wireless network in a XG Firewall. As the environmental is big, I could really be sure about which…
  • Ping problem in local network

    Hello i've a problem with my local network When i'm connected by cable, i can ping all the devices. When i'm connected by wifi with an access point APX320, i've a problem, i can't ping device on cable. i create a LAN to LAN rules but it's not…
  • Sophos APX / Clients cant get DHCP or active Connection / Bug

    Hi, i think i just found out a Bug and would like to ask if someone else expieriencing the same issue. When i connect an already configured APX320 to the switch to power it up, it will get the newest config. But when i try to connect to the wifi it…
  • a list of all WLAN clients independent of SSID or Access Point

    used the Sophos XG 135 and 6 Access Points APX320 at Firewalls Wireless Functions can create thousand Networks with SSID, but the List of clients is structured as for each Access Point sorted by SSID for each SSID sorted by Access Point looking…