Hello, We have been having issues with our Sophos AP environment with daily High Packet Retires on Access Points across our network. Here is an example of one on an AP broadcasting out Business Wifi which only our laptops connect to. Jun 26…

Hello. I would like to know if it is possible to monitor via SNMP protocol the APX120 and APX320 Access Points managed by a XGS3100 Firewall, and collect the information on a Zabbix server. I already monitor the XGS firewall with the SNMP agent with…

Since my first experience with Central Wireless some years ago, there is one essential thing missing there, that keeps us from moving all our wireless stuff from the local Sophos firewall to Sophos Central: it is not possible to have multiple SSID with…

I cant seem to access the access point and it keeps on blinking orange light. please what does this mean?

HI, We have a number of APs managed through Sophos Central. We have a specific guest SSID which is using NAT and a captive portal, but still going out our on premise sophos firewalls. I can't seem to get traffic through this SSID to log in the firewall…

Here is the scenario. We have a client that currently has a setup with 15 SSID's. And each SSID is associated with a VLAN. It's a shared office space, with rented offices, and traffic is kept separate. However this is causing issues because there's…

As I understand it, if I use a channel width of 40MHz in the 5GHz band, this uses two of the 20MHz channels - so (ignoring the DFS channels) that will be either channels 36 & 40, or channels 44 & 48. However, if I want to use 40MHz and also manually…

I am having problems understanding AP Firmware. In Sophos Central, if I go to Wireless and Access Points, The summary screen says that I have Firmware v2.3.4-4 If I go to Firewall Management -> Firewalls -> Backup & Firmware -> Pattern Updates, the…

Can we find the releasenotes or changes about such upgrades somewhere? Apr 10, 2023 1:07:00 AM Access Point "xxx" has been successfully updated with new firmware "v2.3.4-4". The update took 6 minutes. Regards

Hi Guys I was not able to find the Mac address of Wireless Interfaces on Sophos APs. It's my first time performing a survey in a centralized Sophos wireless network in a XG Firewall. As the environmental is big, I could really be sure about which…

Hello i've a problem with my local network When i'm connected by cable, i can ping all the devices. When i'm connected by wifi with an access point APX320, i've a problem, i can't ping device on cable. i create a LAN to LAN rules but it's not…

Hi, i think i just found out a Bug and would like to ask if someone else expieriencing the same issue. When i connect an already configured APX320 to the switch to power it up, it will get the newest config. But when i try to connect to the wifi it…

Hello all, A customer needs outdoor access points (APX 320 X). Among other things, a hotspot with vouchers is needed. Until now (without the outdoor APs) the vouchers were managed with a customer specific template in the firewall. However, this is not…

Bonjour, Ma borne WIFI APX320, n'est pas détecté et ne reçoit pas d'adresse IP. Le voyant rouge clignote constamment, la réinitialisation de la borne par le bouton reset ne donne rien. Pouvez-vous m'aider.

Hello, I recently purchased two pre-owned 320 APX APs for my home. Both APs boot into solid green, fast flash red, change to solid green, and then flash fast red again. They never become visible in UTM 9 and appear to be bricked. I've left them connected…

We have an XGS116 Firewall which acts as our gateway. We run a variety of switches through out the school, the majority of which are HP Aruba 2530. Our access points are various models of Engenius POEs. The access points are all at the stage of life where…

I am typing a proposal up to block all USB flash drives that have not been whitelisted. I just want to make sure I have the numbers correct as well as my understanding. When looking under Peripheral Control, what is the difference between Secure…

Where in the Sophos Firewall configuration do I set the priority of the external IP addresses for a VPN client to connect to? Issues is a Firewall which I have read only access to has a the IP address for Interface Port4 (cellular/LTE) listed before the…

We recently upgraded our internet to 200mbps fiber and still getting complaints from some people that the speeds are slow. Upon researching it looks like numerous people instead of using their devices as hotspots using their own data, they are tethering…

Hi, i have bought some APX320 but how i can register here to build the network? cu

Any idea what's the issue when my two new APX530 we set up behind XGS136 do not show with their MAC, firmware version, uptime and workload in Sophos Central? No blocked packets from them towards Internet. They are working fine but that information…

Good day Um trying to register my APX 530 on sophos central and its showing this error