Good afternoon,I have recently purchased a new AP.The first steps I have taken.1º I create a new zone. WIFI_XX with access to the full devices.2º I assign the zone to an interface of my XG firewall and I assign an ip address.3º I create a DHCP for that network and I test the confiugracion with a PC I check that the DHCP works - OK -
4º In the Wireless section - Wireless settings and activate it and allow the network created in step 1.
5º In Wireless - Wireless Network I add a new network, I introduce an SSID, the "Security mode", password, in client traffic I select "Separate Zone", in zone I select the one created in section 1 and I assign an ip address. This network is enabled.
6º I access the Access Points section, and the access point appears in Pending access points, I accept the access point and it automatically appears in the Active/inactive access points section, in the same tab, I edit the access point. It is worth noting that in the Wireless networks section, I select the network created in section 5, when I save the changes this step is not saved and when I go back to edit Wireless networks the predefined Sophos and GuestAP networks appear.
In addition to this, the access point in the Wireless - Access points section in status is always inactive.
The AP led is green and from time to time it turns orange for a few seconds and then turns green again.
Seems like your APX120 is not booting. See: https://docs.sophos.com/nsg/sophos-access-point/en-us/sophos-operating-instructions-apx-120-oi.pdf
Could you specify a little more?I have read the instruction manual and it does not specify anything about what happens to my AP.
The status led is still green most of the time and changes to amber for a few seconds.
The status of the AP is still inactive
I think when the LED is flashing amber from time to time, it has already booted and tries to register with the management controller.
So the APX 120 itself seems to be ok for me.
Mit freundlichem Gruß, best regards from Germany,
New Vision GmbH, GermanySophos Silver-Partner
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Hi, any updates on this issue? We have 3 APX120 with two different XG, all of the APX stay "inactive" afeter succesfully adding them to the XG. Sophos is RMAing but the issue persists.
I have just received the APX again, after completing the corresponding RMA, in a few days I will comment more news about the case.
Something that may help you is to access the XG log where the APX movements are recorded (awed.log).
Same here with the XFS SFOS 18.5.3 and FW 11.0.020FW 11.0.019 was fine