Will not boot into the v17 beta firmware

Hi,

   Could you please give us little more details in steps which has been performed step by step, specially like from where you have triggered boot firmware after uploading the firmware. 
   We haven't find any issue in our local environment.

Best Regards,

Rana  Sharma

I downloaded the corrected firmware version for my appliance and uploaded it to replace the non running firmware. the XG went through the validation process to confirm that it was the right file. Once loaded I click the "boot firmware image" icon.  After that, when the web admin comes back up I is still running v16.05.7 and 17.0.0 Beta-1 is still listed as my inactive firmware

Hi,

the common recurring use is VLANs, are you using VLANs in your enviroment?

Ian

nope no VLANs

That theory is ruined, you will have to wait until one of the Sophos guys reads your thread.

Ian

Hi,

Please share your appliance access. I will send zoom request on PM

So it looks like something was hung... A hard reboot cleared things up