First impression and feedback

Hi All,

I migrated my home box from MR7 to v17 and all good.

In my case, the IPS did not start automatically after the reboot.

The other thing is the UI is faster than v16 but the Network menu is very slow compared to the others. I have only 2 NICs and 2 VLAN.

Last thing, where is the policy test?

  • lferrara said:
    We are looking forward to hearing from you.

    a little late, but yes, I was coincidentally posting an update as you asked.

     

    alda said:
     I more and more feel a great disappointment with the unfulfilled promises introduced into v17

    some explanation would be helpful. Which promises, and which last post do you mean? my last post in this thread, the new thread on v17+, or something else?

  • Hello luk,

    I do not know how you,  but I more and more feel a great disappointment with the unfulfilled promises introduced into v17.

    And the last post from AlanT just made me feel that way

    alda

  • Dear  Sir

    I fell that there has been sincere  effort by Sophos team to come with world class features. Hope to see gray area are  fixed soon. I don't fell to leave the party!!!!

    Best Regards,

    Vishvas

  • AlanT said:

     As I mentioned earlier, I'll outline a bit more about what those are, later this week. 

    did you collect some information about the future and next XG project?

    We are looking forward to hearing from you.

    Kind Regards

  • Same thing for me Luk... If v18 is OK well and fix the gap well, otherwise I'm already ready for an alternative and migrate all my clients to another vendor ... and I'm sure I will not be the only one to think that way!

    AlanT ask to Luk!!

  • Billybob said:

    I know this is completely off topic, but I would like to give a shout out to my friend  . He follows XG more closely than most of the sophos staff on this board that like to mark every statement they make as answer to a legitimate question.  , if you want to know what people are generally asking for, ask Luk to send you his recommendations. I bet kudos and praises for XG will increase overnight if you implement even half of the stuff he recommends.

    Good job Luk.

     

    Thanks Bill. Criticisms are part of our life and our job, in any field. I know I am severe but I always try to be honest with myself and with others things that I want to improve or see improving. I am really frustating to see how the Astaro project has been destroyed (look at the UTM bugs in the last year).

    I am here almost everyday as soon I have 5 minutes I am on the community to help other people and to give my feeedback to Sophos but in the last few months I realized that Copernicus project is not the one I would expected at the beginning. I really hope that in Sophos there will be a change of course. AlanT did a great job of managing UTM and improving astaro from version 8 to 9.

    v18 and 2018 is the final call for XG in my opinion. Sophos should give gifts to current XG customers so that they will not lose them. We expect to see a feedback form here on community or by Partner portal as they did after the v15.

    Mine are ideas but maybe they have better ideas than mine.

  • I know this is completely off topic, but I would like to give a shout out to my friend  . He follows XG more closely than most of the sophos staff on this board that like to mark every statement they make as answer to a legitimate question.  , if you want to know what people are generally asking for, ask Luk to send you his recommendations. I bet kudos and praises for XG will increase overnight if you implement even half of the stuff he recommends.

    Good job Luk.

  • Hi folks,

    an update to the reporting bug that no-one really seems interested in.

    I updated the bios to the current time as previously reported so the report was being generated at approx 1am AEST. Now, last weekend we moved to AEDT and now the report is generated approx 1 hour later.

     

    Ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • or someone on behalf you should report correctly issue reported here. Another issue is with Bookmarks.

    For the project Picasso, we should see something at the end of next year (I guess) and time goes by and in the meanwhile Sophos is losing credibility.

    XG has some nice and unique Features such as Heartbeat (but here another big issue, it works only with Sophos Cloud) but customers move to soemthing else as soon they discover the basic missing features.

    Make sure you are around more often and not only when a new beta comes out!

    Kind regards,

  • lferrara said:
    Broken since April 2016 and no one from Sophos gave an official answer on this issue

    yes, this looks like some poor communication, it seems, and I've now discussed this with engineering. It should be done for v17 GA. The problem was that the fix is a rather significant change, and  

    lferrara said:
    In my opinion you should improve the base, first, make it solid and then add layers and layers

    There are two areas that we are currently working on, that are effectively the "base" of the firewall.

    • Configuration and service management
    • UI Framework

    The reason for this, is not that they're unstable or broken, but we believe we can develop features faster, and with higher quality, if we make some significant improvements to these areas. Internally, this is called project Picasso, and development has been underway since before v17 started. Some projects can't be accelerated by doing more in parallel, and they just take time. That doesn't mean we stop innovating until its done, and it doesn't mean what we have today is not ready. We will release v17, then put out a couple more incremental feature updates to v17, before we get to v18, with the some "base" improvements. As I mentioned earlier, I'll outline a bit more about what those are, later this week.