We are wanting to connect our remote office, which is in a managed/shared office space building, to our head office. We have no control over the shared office netowrk. We have a XGS in the managed office space. The internet connection is supplied…

Hi, after updating to 20.0.2 the Site to Site VPN connection between our XGS (Host) and the Fritzbox is not working anymore. Before the Update is was workking without any problems. A downgrade to 20.0.0 is also impossible as the XGS always tells Firmware…

Hi guys I can't see the wood for the trees -- so please forgive me this (probably stupid) question: When using PSK for IPsec without certificates, everything is working properly. It asks for password (or I save my password) click Connect and it works…

Hi, We need to establish a multiple site to site IPSEC VPN with a XG86w as the HQ. Both remote sites have a TELTONIKA RUT240 router. I am able to ping from HQ both remote sites, and from each remote site the HQ, but can’t ping a remote site from…

Hello, We are currently using an XGS firewall and would like to give users access to internal resources via SSL VPN. Several SSL VPN policies are available for this purpose. The users are in different groups and these are assigned to different SSL VPN…

I Need help regarding my ipsec. I have two sites HQ and remote site. The firewall is connected through ipsec. I have set both inbound and outboud rules. But am still not able to ping each end of the firewall or to remotely access resources at HQ. Kindly…

My server is Sophos Firewall XG125 (SFOS 17.5.16 MR-16-Build830). Sophos connect works perfectly but the .ovpn file downloaded(via user interface) will not connect. I also used the details from the .tgb to build a config file for strongswan, but didn…

Hallo, ich betreibe ein Netzwerk mit 2 Standorten mit folgender Konstellation: Am Standort 1 befindet sich eine Sophos XG210, am Standort 2 eine Sophos SD-RED 60. - VLAN_LAN mit VLAN-ID 1010 - Bridge_LAN mit den Schnittstellen VLAN_LAN und Port1…

Dear Sophos Support, I hope this message finds you well. We are experiencing an issue with our Site-to-Site VPN setup. While the VPN tunnel appears to be up and stable, we are unable to access the servers that are sitting behind the Azure gateway…

Hi folks, I did setup a remote access IPsec profile with a uthentication type digital certificate. The local certificate was created with a CSR by the firewall with help of OpenSSL under Linux and the remote certificate as described in docs.sophos…

Hallo Zusammen, ich benötige einmal eure Hilfe. Ich habe einen Kunden der per VPN im Außenstandort drucken möchte, also in dem LAN eine bestimmte IP erreichen muss. Ich beschreibe hier den aktuellen Zustand: Firewall A (Hauptstandort) >> 192.168…

Hi all, in SFOS 20.0.2 MR2 , the VPN portal has new options for download VPN configuration We are using community OpenVPN clients ver. 2.6.12. for windows clients , not using the OpenVPN Connect clients Which configuration we are supposed to download…

I came across a couple of these threads mentioning that commenting didn't work in JSON, but it will as long as you put them in the right area. If you put the comments just outside the child set, then it will import the SCX without an issue. Example…

Sophos XG XGS116 (SFOS 20.0.2 MR-2-Build378) has problems with ipsec vpn. The Sophos Connect client shows "No response from gateway [Adress]" So we took a look on the firewall at "Administration" and "Device Access". Here we have IPSec selected. …

We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…

Hi, Good day! I am looking for guidance regarding my network configuration involving two ISPs connected to my firewall. One set as active and the other as a backup. This setup has enabled us to utilize Remote IPsec VPN effectively. I am currently…

Hi all, I want to upgrade SFOS from 18.05 MR5 to 19.5.3 MR3 What will happened with SLL VPN users ? Are their SSL VPN certificates will regenerate and they have to download new SSL VPN configurations, or not? thanks,

Moin, Ich will zwei Standorte verbinden. Auf der einen Seite ist ein Subnetz die sich über eine PFSense auf die andere Seite über eine Sophos XG mit zwei Subnetzen verbinden soll. Phase 1 ist kein Problem, aber es wird nur ein Subnetz verbunden. Wenn…

hi all, when i go on my SSL VPN portal to download my SSL config i get this message everytime i try to download it "failed to download the file if the problem persists , check with IT" thanks, rob

Hallo, seit ein paar Tagen habe ich Probleme mit dem SSL VPN. Ich habe es mit OpenVPN Connect und mit dem Sophos Connect Client probiert. Der Sophos Client sagt mir das er die DNS-Adresse nicht auflösen kann, OpenVPN gibt auch einen Resolve Error…

we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection reset from gateway. connection is established…

I have this really strange problem where SSLVPN connections crash after 6pm. Setup as a full tunnel and works fine throughout the day and then at night time everything just dies. When first connecting to the VPN everything works fine for about a minute…

Hi, I have configured the tunnel from DC to another location, The tunnel couldn't established. I don't know what is the reason the tunnel has down. I have debug the issue still unable to find out the issue, please assist me to resolve the issue

Hallo Zusammen, aktuell haben wir das Problem, dass immer wieder die SSL VPN Tunnel abrupt abbrechen und die User aus sämtlichen Sessions fliegen. Diesen Fehler hat nur ein kleiner anwenderkreis, diese haben das aber mehrfach am tag und haben unabhängig…