Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • SSL/TLS Decryption rule errors

    Hello everyone, Since v20 I need to disable / enable a SSL/TLS Decryption rule nearly every to every 2 days. It stops processing traffic and on a client device it "feels" like the internet is down. This instantly recovery after disabling / enabling…
  • Sophos Connect ipsec VPN Geo restriction

    In SFOS 19.x or 20.x is it possible to restrict Sophos Connect (remote access) ipsec VPN clients by country without putting a 2nd XG firewall in front of the XG serving the VPN? Example: permit client vpn connections only from Canada.
  • Management Port and Control Centre Status

    Hi. Does anyone know if it's possible to exclude configured network interfaces from the coloured interface status icon on the home page of the firewall? Its purpose is to show at a glance of connectivity problems. However, sometimes it is normal for an…
  • WAF not working after Upgrade to SFOS 20.0

    We have updated our XGS3300 to SFOS 20.0 a few days ago. Since then our WAF ist not working. AH00526: Syntax error on line 106 of /cfs/waf/reverseproxy.conf: Invalid encrypted key AH00112: Warning: DocumentRoot [/sdisk/waffiles/1cf6480d9dcdd33a4319301e0d8ef22b…
  • Sophos Firewall: v20.0 - PXE-Boot Problems

    Hello everyone. I would like to share my experience regarding PXE boot with you. I have already solved the problem with thePXE boot on our old XG2300 v19.5 with the help of the forum and Sophos support. Entered the required options in the DHCP server…
  • SSL Client - No download logs user out (V20)

    Hi all, Upgraded to the new v20 firmware and i'm unable to download the latest SSL VPN client, when clicking download it logs the user back out to the login page. Is the client available for download a different way? Thanks!
  • IPsec Remote Access VPN - Change Client information name (field greyed out)

    Hello Sophos Community, I'm rolling out Sophos Connect Client and IPsec provisioning file via group policies for a customer right now, everythings working fine except for one thing. When the vpn provisioning file is imported to sophos connect client…
  • Blank white screen after login after v20GA upgrade

    Hello, I'm very new the Sophos XG Firewall. Curerntly playing with the home use free edition for the last few months. Today the firewall prompted me to install new firmware V20 GA something. After upgrade and reboot I now get a blank white…
  • Why are SMTP Mail "Reject" events not logged properly?

    I can only see "Reject" events in the GUI when going to Email -> Mail logs. I do not find them anywhere in any of the built-in logs and they are also not sent as audit logs. The other SMTP Anti-spam events "Dropped" and "Delivered" are both logged in…
  • Problem with download speed

    Hey, I have Sophos Firewall for Home installed on my proxmox. I have a 500Mb/s download and 100Mb/s upload connection. Unfortunately when downloading anything from the internet the maximum speed I can download at is 20MB/s it gets to that 20 and is unable…
  • Sophos Firewall v20 Delta Training

    Hello Community, Alongside the launch of Sophos Firewall v20.0, we’re pleased to announce the release of a product update delta training course to get you up to speed on the latest features and changes. You’ll find the course in the 'SOPHOS FIREWALL…
  • Upgrade to v20 not working

    Hello, I am trying to update my XG 125W from 19.5. MR3 to the brand new v20. Therefore I downloaded the HW-20.0.0_GA.SF300-222.sig from the sophos download servers, because i only have a home license. It is not possible to upload the .sig file nor…
  • Sophos Firewall: v20.0 GA: Feedback and experiences

    Release Post: Sophos Firewall v20 is Now Available The EAP Post: Sophos Firewall: v20.0 EAP1: Feedback and experiences The old V19.5 MR3 Post: Sophos Firewall: v19.5 MR3: Feedback and experiences To make the tracking of issues / feedback easier…
  • IPS update appears to break fb videos.

    Hi folks, last night (my time) the IPS update (18.21.02) appears to have broken FB videos and the login screen. If I use my hotspot the FB access works correctly. Ian
  • Does the new SFOS V20 support i225?

    Does the newly released SFOS v20 support newer fanless PCs containing the intel i225 ethernet chips, WITHOUT resorting to a VM? I suppose this is a resurrection of the question that was answered in the negative for v. 19.x last year in Does Sophos XG…
  • SFOS 20 - Roadmap?

    Hej, i read on the "Known issues" something that is resolved in SFOS 20. Is there already concrete news or a roadmap for SFOS 20? Regards, Michael