how to upgrade Sophos XG V18.0 30 days free licance to 1 year licance using licance file

I cant get my licence code

Hi, I know this has been asked before but here we go. I go through all the steps here www.sophos.com/.../sophos-xg-firewall-home-edition.aspx to download the image including putting all my details including email address in but I never receive the email…

Hello Community, I've a new firewall installed with a Webserver Protection license enabled. The Sophos License Portal and the Firewall itself shows the license is activated and synced. If I create a WAF Rule I see the message This feature requires…

Hello, I have a virtual environment for lab purposes and I have two XGs, both of them have their licenses expired, even Base Firewall module so SD-WAN feature does not suppose to work in this case? Static routing is working fine. Thanks

Hello community, I am currently very unhappy with Sophos and the usage for private networks. My current issues are: Several technical issues: SFP-VDSL2 not working, joining the Sophos Central not possible Licensing: The entire license structure…

Hello, I tried to synchronize our subscription but failed "synchronization with server failed" error. Some status are "Subscribed" and the others are "Deactivated" Firmware: SFOS 18.05 MR-5 Build586

We have been having issues getting the HA up and running since migrating to XG. Even with upgrades from MR1 through to MR4 the HA just keeps failing and both notes just keep swapping between primary and auxiliary(worked perfectly on UTM) We have been…

Hi folks, a question about v18.5 functionality in the home/bring your own hardware configuration. if a home user purchases say a XG 136 or similar and installs the home user licence, will the full v18.5 feature set work? ian

Hi, we have sophos xg vm with evaluation license that hangs when 25 users connect at same time, does evaluation license have limitation on ssl vpn users?? and if it has, I want to know what is the maximum number of SSL VPN users that can handle. the…

I have 28 firewalls. If I want to manage them using Sophos central, do I need to purchase a license like SFM50? If yes, then which licenses are available?

Hi everyone, I got a sophos SG210 with the following firmware (SFOS 18.0.4 MR-4). Regarding licensing feature I got the Base Firewall. When I try to set up web filter policy the following message is displayed : Even with that message I can set…

Hi everybody, can someone please share the Sophos XG 17.5 iso ? Indeed I got an old sopho SG105W compliant until XG17.5. When I want to upgrade from UTM to XG i only got the choice to download Sophos XG 18 which is not compliant with my SG105W. I already…

Hi I have been using different UTM devices for 10+ years now and we are thinking about upgrading to the XGS but I have found out the licensing is strange could I have someone from Sophos explain why spam email scanning is no longer a basic license…

Hello, I have the following Problem..... After an restart of my Sophos XG, my Sophos can,t display my Sophis License. If I want to got to the license state over "Administration" and then the license button an error appears with an message..."Your…

Hello, We have a Sophos XG that we have been locked out of, but we still have an active license that we don't want to lose. I found this guide for how to reset the admin password, but I have a couple of questions I would appreciate if someone could…

My Sophos XG installation has stopped validating. The time is correct on the firewall and it has an internet connection. In the licensing log, there is a device not found error The content/licensing folder is empty

Hello everyone, we are looking to set up a new XG firewall to handle voice only traffic. My question is would we need EnterpriseGuard for our license or would the base firewall license be sufficient? Thank you.

good morning i have an iso sophos xg firewall and i need to register it , how can i buy a lincese key for my company ??

Can you help me, why Network protection Deactivated ? Connection is good, i can ping to sopho.com, google.com

We have two XG230 in Active-pasive HA mode. I can't find the way to check the due date of the license for it's renewal. Can anyone help me with this? Thanks in advance,

We are using xg450 and license expirer is about to expire. We have been processing for renewal of license for xg450. Renewal process takes some time. Tell me about the behavior of the xg450 after expiration date.

Hi All, As the XG Firewall on Microsoft Azure is deployed as a virtual machine, a customer who has been trialing it may wish to convert their trial license into a paid license and avoid the need to perform a redeployment. This is updated on our License…

Is Sophos Firewall Manager only for Partners ? Is there any option to manage XG firewalls centrally for end customers ?

I'm selling an XG210 for a client, is there any general guidance for doing this and what to do with device registration etc? Thanks Dave