Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Need Assistance with setting up VPN connection

    I am currently facing an issue with setting up a VPN connection. I have successfully set up an SSL VPN connection to access our organization's resources. The connection from an external network using Sophos Connect is established without any issues…
  • SSL VPN Client can connect but no traffic is generated to VPN zone

    Hi all, I was able to use SSL VPN properly with Sophos XG v19. Now I've upgraded to v20 and I'm experiencing issue with SSL VPN. To setup the SSL VPN I followed this guide: https://techvids.sophos.com/watch/wtqMJE1La6TkFjAiaT2d3H I draw a network…
  • SSL VPN Access

    Hi guys, Ich a question if someone cam help. In sopgos xg I have created the ipsec tunnels between the head office and branchoffice. But strangely I am not able to ping the branchoffice through ssl vpn but the I can. I have checked the Fw rules…
  • Same Internal Subnet and Sophos Connect

    Hi, All of my VPN users get a message "IKE UDP Port seems to be Blocked" while connecting but then it connects. Secondly, one of the users gets "No response from the Gateway" and cannot connect. This user has the same LAN IP Subnet that the firewall…
  • Sophos XGS 116 SSL VPN ist seeeehr langsam

    Hallo zusammen, ich habe einen SSL VPN Zugang zu einem Datastore eingerichtet. Funktioniert soweit auch. Aber, der Datentransfer vom Client zum NLW oder umgekehrt dauert ewig. Die Daten werden lediglich mit ca. 500 - 600 kbyte/s verschoben Beide…
  • Migration from XG 210 to XGS 2100. Do we need to re-download all the users SSL VPN config?

    Migration from XG 210 to XGS 2100. Do we need to re-download all the users SSL VPN config and deploy to each endpoints again???
  • Sophos XG210 Remote-VPN Zugriffsproblem

    Hallo, ich hoffe mal das ihr mir hier etwas helfen könnt. Aktuell möchte ein Kunde nun das er egal aus welchen Remote-VPN er sich einwählt an alle Freigaben kommen kann. Intern funktioniert es schon, aber per Remote-VPN kommt man nur auf Freigaben die…
  • VPN Provisioning file

    Hi all, Is there a way to get the proviosing file to only download the sslvpn config and not connect to the vpn when they are already on the LAN. So if users are offsite, it downloads/updates the config and connects to vpn. If users are onsite it…
  • Sophos SSLVPN and DUO

    Hi everyone, I have Sophos SSLVPN working with DUO tokens. The user types in their password adds a comma and then token number. What I would like to do is use the provisioning file to add a seperate input box to add the duo token number. It just makes…
  • Name resolution over VPN?

    Hi Sophos Community, I've got a XGS126 on SFOS 19.5.3 with IPsec and SSL VPN enabled. Now my client wants to use VPN to connect to certain Windows machines in the LAN over RDP using the NetBIOS names. Is there a way to do name resolution on the XGS…
  • Enable IPv6 on SSL VPN

    Hello, I have a user that has T Mobile as their home internet. Through research and asking peers in the field it seems that T Mobile's setup is IPv6 compatible only. When the user tries to connect via VPN, they get intermittent and slow connectivity to…
  • SSL VPN doesn't connect

    Hi there, hope that someone could help me to figure out why from one day to the next SSL VPN clients aren't connecting anymore. I attach logs from Client and from tcpdump on port 8443 Thu Nov 30 16:00:35 2023 OpenVPN 2.3.8 i686-w64-mingw32 [SSL…
  • SSL VPN not Connecting

    I have downloaded the Sophos Client and Imported the SSL Configuration. However I cannot connect below is the error am getting. Below are the events.
  • Sophos Home Firewall - Work VPN connects, applications don't work

    Hi, I'm currently running Sophos Home Firewall on my home network (192.168.X.X) and having trouble working from home using the VPN provided by my workplace (Cisco Duo). I can connect to the VPN ok, i receive the local IP address (10.x.x.x) and any locally…
  • SSL Client - No download logs user out (V20)

    Hi all, Upgraded to the new v20 firmware and i'm unable to download the latest SSL VPN client, when clicking download it logs the user back out to the login page. Is the client available for download a different way? Thanks!
  • OpenVPN Service Not Available - Windows Server 2016

    Installed the Sophos Connect version 2.2.90.1104 on three machines today, Windows 10, Windows server 2019 and Windows Server 2016. Windows 10 and Server 2019 had no issues. Windows Server 2016 is giving the OpenVPN Service Not Available error. Here…
  • SSL VPN config file naming

    Hello is it possible to change the naming of the config file? We are using LDAP as authentication for VPN and the email get's inserted in the filename. The @ get's displayed as %40 and the OpenVPN Client on Android is not able to import it because…
  • SSLVPN routes

    I have a firewall that has a public IP address of 22.22.22.22 When I connect via SSLVPN with FULL tunnel, the Sophos Connect client adds a static route to 22.22.22.22 through the local clients firewall/internet, but routes all OTHER traffic over the…
  • SSL VPN Ubuntu not able to reach internet in Split tunnel mode.

    Hello, I have a problem with using Ubuntu 22.04. It works fine on Win&Mac Basically this describes my problem as well: Ubuntu 20.04 VPN Name Resolution Once connected I am not able to access any internet sites except the one listed in the Permitted…
  • SSL VPN connected, login web page available, login refused 2

    I have the exact same Problem as here: SSL VPN connected, login web page available, login refused I am making an new Thread because that one is closed and the Answer did not Address the Problem. I am connected over VPN, Firewall Webinterinterface…
  • two connections to the same Sophos in the Sophos VPN Client?

    Hello, Is there a way to import two connections to the same Sophos in the Sophos VPN Client? The normal VPN User are Domain Users. I have also set up a local user on Sophos in case of an emergency - a failure of the domain server. I would like to…
  • New VPN Portal: Increased safety where? General SSL VPN security questions

    We have now the new VPN portal, any advantages except it is "special hardened"? Can I now let my WAN users do provisioning the SSL VPN configs (without the whole internet can access the portal or try to login)? Is there any (still missing) possibility…
  • Sophos Connect losing connection profiles when second user logs in

    Many, many users [1,2,3] report that Sophos Connect loses profiles under various condition. In my case it is extremely easy to replicate. Windows 11 Pro. 1) User #1 adds a .ovpn profile to Sophos Connect. This works fine if it is used. 2) User…
  • SSL VPN connection error

    I keep getting this error and can't connect to the VPN
  • Sophos SSL VPN XGS116

    Hii I have configure SSL VPN; this works well, and clients can connect.. The issue is that we can only access or connect to the devices or nodes that's it's gateway is the firewall IP, we other sophos GW but VPN client cannot access these until we change…