Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • How to reset Sophos XGS87 UN&PW?

    Good day all.. I hope this post finds you well.. I am totally new to Sophos and having issues to setup the Firewall. What Have I done: 1. booted the Firewall (XGS87) & connected to 172.16.16.16:4444 2. installed the new Firmware 3. rebooted…
  • Slow Browsing - XGS 4500 HA Version 20 GA

    Hello, we are experiencing some loading time issues with browsing though the web (slow browsing). The browser software doesn't matter here (Firefox, Edge, Chrome etc.) Quite often there is a loading time up to 10-15 sec for opening a normal website…
  • Not all WAN-IPs are accessable after restore

    Hey guys, i had a strange problem. - Installed Version is 19.5.4 - I restored a backup from XG 330 to a new XGS 3300. - After restoring i create the HA Now it seems that not all WAN-IPs are accessable (it is a /27 subnet on Port2). I allowed…
  • adding Multiple fqdn host once

    Hello dears i want add multiple object host fqdn hos in on fqdn group hos once ,there more then object host in MS team when want added
  • Administrar Firewall XG125 Desplegado / instalado

    Hola comunidad, tengo el siguiente inconveniente. Resulta que para la empresa que trabajo compro un XG 125, lo instalo un proveedor y se quedo con la administración del mismo, que puedo hacer para poder tener la administración completa de este, no puedo…
  • HA failing after Sophos upgrade to V.20

    After firmware upgrade from v.19 to v.20, HA failed to work and currently we are running on one FW.
  • Sophos XGS Firewall No certificates installed to validate this certificate's trust chain

    Hallo, mein Ziel ist es über Domänen Zertifikat die SSL/TLS inspection zu machen. Ich bin nach folgender Anleitung gegangen ( https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Certificates/HowToArticles…
  • Sophos Reports

    I Face an issue in Sophos Reports after I upgraded the software to version 20, the reports didn't show any record
  • Admin Event Report

    Hi, I've noticed a rule change in XG Firewall, but the logging viewer only shows reports for up to a month prior. Are there any other options to find out who made the change? Perhaps using shell commands or something else?"
  • VPN user list with email-id

    Hi, could someone help me get a VPN user list from V20? I can't find the option.
  • Firewall (XGS 107) für den Verkauf vorbereiten

    Hallo, wir würden gerne unsere XGS 107 verkaufen und würden gerne wissen ob ein einfacher Factory Reset reicht, oder ob wir noch anderen Stellen eventuell Verknüpfungen mit alten Lizenzen aufheben müssen.
  • See what the user is browsing

    Hello, good afternoon, I have a question about the Sophos firewall, can you see specifically what a user or the user's IP is seeing through applications, for example 172.80.90.100 - I browse Google Chrome, something like that
  • Password

    I get confused with the password in the new SFOS. When setting the new appliance, it will ask you to set two passwords during the initial setup wizard. The first one is the Storage Master Key. I'm not sure what is this for and when we will need this…
  • How to take admin event backup using cli.

    Hi, I want to take manually admin event backup. What is the step or we done this?
  • HA Configuration Correct port must be monitored LAN port 1

    Whenever my LAN port switch restart my both the HA firewall restart why it happen
  • Zugriff auf das User Portal durch den VPN Tunnel

    Hallo, wir haben zwei Sophos durch einen SSL-VPN Tunnel verbunden. Ich möchte gern durch diesen Tunnel auf das User-Portal zugreifen. Die Pakete kommen auch dort an, aber laut trace gibt es einen Verstoß gegen die ACL: Violation; Local_ACL Lt…
  • Sophos XG and FIPS Compliancy

    Is there a plan for making a firmware revision FIPS compliant?
  • Awed service not running - Show failure-reason - Failed to start awed Service

    I am having some issues getting on the IP or from Sophos Central on the Sophos XG106 - running 19.5.2 MR-2 - build624. Putty shows these: Awed service not running - Show failure-reason - Failed to start awed Service Service -S shows this: Service…
  • SSL-VPN disconnect reason

    Hi! I can use Reports function to discover, for example, how many ssl-vpn accesses a user did yesterday. Is there a way to know if the disconnection, related to these accesses, occured due to timeout reason (set on 15 minuts for default)? Thanks for support…
  • Restore through CLI? possible?

    Restore through CLI? possible? I can see the backup at Var\conf\backupdata\ I am unable to get access through web - at IP and through sophos central.
  • @Admin user login failed while login to web GUI

    Hello Stalwarts, I am trying to login on web GUI portal @admin user but it is getting failed, I have reset the password Using console cable but the error is same when i try to access SSH it's working fine. How to find what is is the issue ? Thanks…
  • SSH Terrapin Prefix Truncation Weakness (CVE-2023-48795

    in recent scanning, we received "SSH Terrapin Prefix Truncation Weakness (CVE-2023-48795)" vulnerability on port 22. just use this command in nmap "nmap -sV -p 22 --script ssh2-enum-algos 192.168.xxx.xxx" if it shows "chacha20-poly1305@openssh.com…
  • Can we configure PPPOE Internet connection on active passive HA firewall

    According to this article we can configure PPPOE on active passive but it is not working docs.sophos.com/.../index.html
  • License Count

    If license purchase 10 in portal but if 10 license full then we allowed to license for free once install the Sophos app.
  • Log viewer suggestion

    I have a suggestion for the Sophos Firewall. I would like to have a switch where I can hide entries that are empty or have a 0. Example: messageid="00002" log_type="Firewall" log_component="Firewall Rule" log_subtype="Denied" status="Deny" con_duration…