Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • RED List disappears with more than one dynamic DHCP range configured

    My heart just missed some beats. After increasing the size of the subnet of one RED Device and then, because there was an existing static lease in the middle of the new available Net-Range, I decided to add an other dynamic range after that static entry…
  • Spanning Tree on SD-RED?

    Hi, Looking at deploying a new site with a Sophos SD-RED60 and as there will be a few switches at this site would like to put some redundant switching options in using STP. I can't see any options in a RED interface for STP. Is it possible to configure…
  • RED20 doesn't connect to the XG

    Recently I purchased a RED20 to connect our branch office to HQ. The HQ has a Sophos XG firewall (XG310) which is all up to date. When I try to connect the RED20 from the brach office to HQ no connection is being made. What happens is this: when…
  • DHCP Relay through RED Tunnel

    I am trying to setup DHCP relay for a RED Device. Is this possible because I can't get it to work. I am running SFOS 18.5.1 MR-1-Build326 172.16.10.13 is the IP address for my Windows Server DHCP. I ran packet capture on the device and it shows…
  • Standortvernetzung mit 3 Standorten

    Hallo, folgende Herausforderung: Aufbau: - Red20 Ist mit Standort B verbunden (Standard/Getrennt) - Standort B (XG) ist mit Startort A (XG) verbunden (RED Tunnel) Läuft zuverlässig. Nun möchte ich von der RED20 über Standort B auf Standort…
  • New RED - Can't access LAN, just internet

    Trying to figure this out with the tech docs. I finally got it connected and my tracert goes out the office WAN, great. I can't ping the LAN IP of the RED from the firewall diags nor can I ping anything in the main office. I set up a RED zone and firewall…
  • Spanning Tree on SD-RED

    Hi, Looking at deploying a new site with a Sophos SD-RED60 and as there will be a few switches at this site would like to put some redundant switching options in using STP. I can't see any options in a RED interface for STP. Is it possible to configure…
  • RED15W changed IP now Access Point cannot ARP to 1.2.3.4 unreplied, remains inactive

    I have a RED15W which was working fine, with WiFi. AP was active. Because the IP range assigned to this RED became to small, I changed the IP and Subnetmask. Changed the DHCP Server object on the XG accordningly. The built-in AP of that RED…
  • SD-WAN and RED | VoiP Routing Problem

    Hi, So i have the following Problem: On Site A i have a XG v18 with 2 WAN Interfaces, a client network (192.168.166.0/24) and a VoiP Network (192.168.168.0/24). WAN-1 is the default WAN and with SD-WAN routing all traffic coming from the VoiP Network…
  • Modify sophos red

    Hi, does anyone has tried ​to install XG SFOS on a sophos red through serial? Just want a red to became my home firewall... someone have some tips? Thanks a lot guys
  • Red 60 Standard/split mode port forwarding

    Hello i have xg 330 and in branch red 60 Standard/split 100.50.20.x Tplink global IP:85.85.85.x local IP:192.168.1.1 i want to forward 3389 port to server 192.168.1.x how to port forward Thanks
  • SD-RED60 offline for a long time after reboot

    We have a SD-RED60 where we first noticed this behaviour when we applied the firmware 3.0.005 which is currently installed. When we installed the firmware, it rebooted and came back about 65 minutes later. In the meantime I noticed several DHCP requests…
  • Requesting for an Unlock Code - RED10 Rev 3

    Hi, I'm having a problem logging on your support portal. So maybe I can request here an unlock code for our RED 10 device? RED ID# A3200C66EC9E62B Model : RED 10 Rev 3
  • Sophos XG LAN TO RED LAN

    XG210 (SFOS 18.0.4 MR-4) 2 RED 60 Devices at remote sites MAIN OFFICE: 192.168.0.0/16 RED2: 172.16.0.1/255.255.255.192 - Standard/Unified - Zone: LAN RED1: 172.16.0.65/255.255.255.192 - Standard/Unified - Zone: LAN RED Devices show up connected…
  • Sophos RED

    Hello, Is it possible to configure the RED so that the remote clients get an IP from our internal DHCP, i.e. behave in the same way as if they were on our internal LAN? Best regards!
  • Sophos XG with RED 60 remote sites - Main office to Remote site LAN

    3 remote sites with RED 60 devices connected to main office Sophos XG Unable to access devices at remote office from main office RED Operation Mode Standard/Unified RED Interfaces in Zone: LAN Already added Firewall Rule - Source/Destination LAN…
  • SD-RED 20

    Cannot ping main site server; Unable to access site 1 resources. I noticed that the system host ip for reds1 is not the same as the remote site external IP. After I upgraded and re deployed the red, I now see the remote subnet I assigned as the #reds1…
  • SOPHOS XG330 and RED 50 Tunnel Ping Timeout

    Hi, I need to help in troubleshooting the issue that im facing since last 3 days. I have 30MB dedicated bandwidth in our Head Office. We have 25 Branches connected via RED50 Devices with 4MB up/down dedicated bandwidth. This past few days our connection…
  • Red Device Access

    Hello everybody. I would like to clear a technical question about RED devices. I understand that all his administration is via Central. I would like to understand if there is administrative access to the equipment to perform any troubleshotting (diagnostic…
  • RED: change network zone in bridge mode

    Hi, is it possible to change the zone of a RED (here RED60) without deleting and recreating the RED? The RED is member of a bridge and it seems, this is causing the zone drop down to be inactive. Other REDs, also 60's have this option changeable.
  • changing XG firewall location

    hi there, i want to move my XG Firewall from 1 location to another location keeping the existing configurations except the Firewall IP how best can i do this without affecting the all the Reds which are routing through the current location. Reg…
  • How to setup XG Firewall as RED device in "Unified Mode"

    As suggested by Sophos, we bought some XG 86 to use them as RED-Devices for connecting branch offices. In some branch offices, we added licenses, yet, and operate them in transparent mode - hence, all internal network traffic is tunneled. But in some…
  • RED SD20 Transparent/Split geht nur in eine Richtung

    Hallo, ich habe ein Problem. Ich habe bei einem Kunden eine Sophos XG125 stehen. In einer Aussenstelle steht eine RED SD20. Ich habe sie im dStandard/Split konfiguriert. Heißt ja der "normale" Internetverkehr geht direkt raus und der Rest über die…
  • Redundant RED Tunnel and static routes

    Hello Community, I've setup two RED Tunnels between to XG Firewalls. And I setup static route to the opposite firewall. The routing works as expected. Now I set another route with a higher metric on the 2nd RED Tunnel. If I interrupt the first tunnel…
  • XG Firewall and RED 50 Gateway Change

    Hi, Good day... We have 3 Gateway in our Sophos XG Firewall, as shown in the attach picture. Now we are planning to cancel the current link which is Port2. Now we are planning to slowly move the existing RED 50 connection to other Gateway interface…