Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Distinguishing Central policy managed objects

    In SFOS 18 or 19 other than comparing the Central firewall management policy levels against each XG, is there any way to distinguish firewall rules, hosts, services that are managed from Central policies (and which policy) vs those only present locally…
  • Cannot register with Sophos Central

    Hi, after I changed port type from dhcp (using firewall behind ips router) to pppoe (using fw to establish connection). I cannot register with Sophos Central using email and OTP or enable Red service. Internet works but quite slow (will open another…
  • Sophos Intercept X with XG Home

    Is it possible to use Sophos Intercept X with XG Home?
  • Interacting via write permissions to Sophos Central API

    Hi we've used the on device API before to sync to entries such as ip host and fqdn entries to a bunch of our managed firewalls in our domain via some scripts but have run into a bit of an issue with one firewall. We have a firewall managed via Central…
  • Add Folders to Sophos Central configuration

    Hello, is it possible to add folders if u add / inherit rules for firewalls via Sophos Central just like if u work on a local system? It gets pretty disorienting if you set up a new firewall or try to edit any rule. Thanks a lot!
  • Logging to Sophos Central drops (again)

    I reported this during EAP, but it's happened again. I went to Sophos Central to do some reporting and the last three days of logs are missing. It just stopped. Perhaps this was tied to an IPv6 tunnel (gateway) going up/down or something that confused…
  • Security Heartbeat missing; but with SSL VPN its connected

    Hi Community, we have problems with missing heartbeats. following scenario: Branch office connected via IPsec to main branch, both XG. In the main branch there are resources that can only be reached with a heartbeat. Since a few weeks the clients…
  • Multi customer XG management

    Hi, We manage a lot of Sophos XG firewalls across many different customers and we are now at a point where there are too many to keep track of. Even with all the firewalls added to central we sill have to connect to each customers central to view their…
  • Does Sophos Central support to import Trusted MAC Address CVS

    I want import Trusted mac address CVS on Sophos Central firewall group for spoof protection use. But, it seems Sophos Central doesn't support IP-MAC binding function and CVS import, am i right?
  • Cannot group and sort firewall rules in Central Firewall Manager

    I manage my firewalls through central firewall management. I imported the rules from a firewall to keep them consistent across all firewalls and manage them centrally. Unfortunately, the central management does not offer any options for sorting the rules…
  • Central Firewall Group Management Unavailable?

    Hi Guys, I seem to be experiencing the same issue as this user described here from last year: https://community.sophos.com/sophos-xg-firewall/f/discussions/125215/firewall-group-management-from-sophos-central-down Different browsers/cookies…
  • Firewall XG Home Use Edition and Sophos Central

    Hi, i'm evaluating to switch from untangle to XG Home Use Edition ( SFOS 19.0.0 GA-Build317 ) on an intel i5, and up to now the XG seems equivalent than Untangle (I like more the interface that seems new on XG comprared to the '80 UI of untangle...…
  • Sophos Heartbeat not working / Errors in heartbeatd.log

    Some of our endpoints are blocked because of missing heartbeat. The heartbeat.log from the endpoint: 2022-05-30T12:56:17.558Z [ 3812: 4508] A ---------------------------------------------------------------------------------------------------- 2022…
  • Sophos Heartbeat - License expired (I'm an XG Home User) - Just moved to Sophos Central

    Hello I recently (today) activated the Sophos Central management of my home computer based firewall. Oddly - now I happen to notice that the heartbeat feature is no longer available to me. (Says license expired for the Intercept X. Perhaps I'm missing…
  • How to use AP on Sophos Central Wireless and Voucher Hotspot on XGS

    Just to add this experience to others that may user AP55C on central with XG(S). Also read: register-ap55c-to-sophos-central-behind-xgs This also works with any other Central-supported Sophos AP. We've set this up with APX320,530 on other sites with…
  • Assigning a firewall to the group in central will apply a default configuration to the firewall

    Hello All, I am planning to add my all Sophos device to a group for managing them centrally for providing internet access to employee. I don't want to add same rule on 3 firewall again and again i want to add them one time only. My doubt are as follows…
  • register AP55C to Sophos Central behind XGS

    Hi, I know Managing AP55C on XGS has been disabled but the AP is still supported in Central. We replaced a SG with XGS. on SG there were 2 APs AP55C. We removed both APs from SG Firewall, then deleted the unregistered APs there and pulled the AP…
  • Cyberoam data migration to Sophos

    Dear team, need help to migrate data from cyberoam CR50iNG - 10.6.6 MR to sophos XGS 2100 -18.5.3
  • Heartbeat Authentication not working with Vmware Horizon connection to workstations

    Hello community, we are using VMware Horizon VDI to realize HomeOffice for our collegues mainly to virtual machines. We have configured Sophos Heartbeat to realize user based firewall rules. This works great for us from VDI machines and workstations…
  • Sophos Firewall: Heartbeat stops showing any endpoint clients on GUI

    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________________…
  • Sophos XG default web exceptions

    Hi Community, Sophos XG adds a few default web filter exceptions with all of them enabled except legacy, see screenshot below When you add an appliance to a central group every exception will be cloned with a name suffix "Original" which could be…
  • View logs in Central Firewall Reporting

    Hello. Sophos Firewall 18.5.1. I recently changed every log type to log to "Central Reporting". The entire "Local reporting" column is empty. Before doing this I used to be able to go to the Sophos Firewall and click Log Viewer at the top right and…
  • Central management disabled on XGS87

    Both of my XGS87 firewalls had central management events this morning, neither of which were caused by me. Nobody else has FW credentials, and I was not even at the office at the time of this event. First firewall: "Disabled Management from Sophos Central…
  • Want to block all the uploading on gmail and google drive

    PLEASE HELP! IT' URGENT!! I have shophos XG 135 and version 18.5. I want the users to access their gmail account and google drive but they should not be able to upload any attachment on gmail or file/folder on drive? Earlier it was possible but now…
  • Heartbeat accross multiple Firewalls - somehow possible?

    Hi, I found this old thread and would like to know if this has somehow changed. https://community.sophos.com/sophos-xg-firewall/f/discussions/125923/can-heartbeat-information-be-shared-across-firewalls My idea is to share HB accross multiple sites…