I have 28 firewalls. If I want to manage them using Sophos central, do I need to purchase a license like SFM50? If yes, then which licenses are available?

Hi I was wondering if someone can help. I have recently upgraded the firmware to one of our 3 firewalls. But for some reason sophos central cannot see it after the upgrade and its not synchronized. When I click through to manage the firewall it…

Dear Community, can you please explain how Firewall Group Management https://news.sophos.com/en-us/2019/10/24/firewall-group-management-just-got-easier/ works? The post say: This feature allows you to synchronize policy, objects and other settings…

I ran across this article here that REALLY helped answer my questions that MANY other customer service reps (and even my partner rep) could not answer clearly. I was hoping to re-open the discussion because I had some follow-up questions. Currently, I…

Hello, I have a problem with sophos central, every time is getting me a message that tell me ''Firewall has not checked in with Sophos Central ofr the past 5 minutes''. I don't know what can be the problem but it is really annoying.

Hello All, We constantly get this messages in Central- XG Firewalls in Central Sync & Management showing Last Seen X amount of days - However when you click on the firewall name it still lets you connect to it. What is causing this message to display…

Hi, when i try to register my newly setup firewall with "Central synchronization" i get the error mentioned above. What can i do to resolve this issue? Thank you and best regards Tobias

My clients XG was accessible via SC with no issues at all. Recently when I click through to it the page reports its loading then I just have a white screen. This is the same via partner access or via the client's credentials. I tend to use in private…

Hello Community, I deploy many Host-Objects with Sophos Central. The deployment ends with this message: Sophos Central Deployment: Host \"{hostname}\" could not be updated When I scroll throught the details I didn't find a corrupted host-Object…

Hello Community, I'm unable to deploy an user object to my Firewalls the result is a failed transaction. In the past my way to solve the problem is by click on "Skip (Ignore this failture"): Actually when I do this I receive the error massage…

We moved a firewall into a firewall group in Sophos Central and upon synchronizing it will give the following Error: Firewall Transaction Details ID : 1 | STATUS: FAILED | EVENT : UPDATE AD server \"{srvname}\" could not be updated Error:: servertype…

Hello, I already have 20+ XG configured and running, when I deployed them v18 wasn't released so I was managing them through local SFM but now I am updating them one by one, and now I had to move to the Sophos Central Firewall Management because of compatibility…

Hello guys... I'm seeing reports of Firewall has not checked in with Sophos Central related to some (not all) of my firewalls registred in Sophos Central as you can see below: I also attached the centralmanagement.log file. Hope you can help me…