Since upgrading to V19 I’m receiving following Notification email every day:
“Sophos Security Heartbeat server certificate refreshed
You are receiving this auto-generated message from Sophos Notification system to inform you about your Sophos Security Heartbeat server certificate was about to expire but had been successfully refreshed.”
(seen on two virtual software firewalls since eap 1)Is this heartbeat-certificate really valid one day, so it need to be renewed every day or is this an issue?
There is a fix in the mail message.
I have the same issue, mainly to do with cm not providing the updated information.
I have deleted all my XG and aps from cm and waiting for advice on either how to delete or refresh my cm account to overcome the missing file.
ian
Edit - Added the link below.
suggested fixes
XG115W - v19.5 GA - Home
Test machine - Asus P10S-i E3-1225v5, 6gb, 4 intel NICs, v19.5 GA
If a post solves your question please use the 'Verify Answer' button.
Getting same email. Entire content of email:
Subject: Sophos Security Heartbeat server certificate refreshed
You are receiving this auto-generated message from Sophos Notification system to inform you about your Sophos Security Heartbeat server certificate was about to expire but had been successfully refreshed.
try this, unregister from sophos central
seems to be linked with this
Sophos Firewall: Unable to register Firewall with Sophos Central
login to CLI enter this on the main unit
mount -o rw,remount /cp "/conf/certificate/internalcas/cloud-ca.crt" "/conf/certificate/internalcas/cloud-ca.crt.org"cp "/_conf/certificate/internalcas/cloud-ca.crt" "/conf/certificate/internalcas/cloud-ca.crt"mount -o remount,ro /
if you have HA than SSH from the main unit to the secondary and enter the same commands
give it about 2 mins and then reregister to sophos central.
the certs are not getting updated when migrating over.