Improvement request - Still updating a firewall requires so much time

The main dashboard takes nearly a minute to load every widget on the screen. When you create a new firewall rule, the menues are also very sluggish.

Should there be an significant perforcamance/appeareance improvement for the UI adressed with "project Picasso" for v18?

If I am not wrong - my memory being outrageously unreliable - not long ago, you were asking the rest of the community for some understanding while v18 took so much time, because, mainly, v18 implied a full core re-write.  Have you seen such thing happening somewhere ?

Besides the obvious few left and right, I did not spot any mountain moved.

We are clueless mainly because technical Sophos' communications are shutdown.  And when they are not, it is merely a list of foggy concepts that taste mostly like marketing pie.

Yesterday, few users in few posts ask what was in some technical bulletins fixing scary names vulnerabilities only to be answered, again, with a link to a criminally generic WEB page.

No one can take sound technical decisions informed like this.  So every decision becomes like playing Russian wheel on an act of faith.

So Project Picasso is yet another thing that risks to provoke no excitement.

You know that story of a kid who was screaming "A Wolf !!!" a little too often with the end result that the same kid failed to attract attention while it was most important ?

Paul Jr

Honestly i don't think Sophos changed the core right now, even there was some rumors they will do with v18. Same thing for project picasso. The GUI is still the same with long response times.

But as we are all investing our time in testing v18, i think it would be fair, when someone from Sophos could explain what's up with the "core re-write story" and "project picasso". [:O]

Hello

Thanks for your answer.

I presume this would be questions for this event:  https://community.sophos.com/products/xg-firewall/sfos-eap/sfos-v18-early-access-program/b/blog/posts/webcast-firewall-v18-overview-and-live-q-a-with-the-xg-product-team---november-14-11am-est

It would be preferable someone more polite and nuanced than I ask.  Cause I have a tendency to be aggressively unforgiving in my speeches when I'm not delivered in time what I rightfully expect since it was promised ages ago.  I'm stuck at WWII thinking era.  Kind of "If you don't you die".

Paul Jr

[*-)]

Picasso?  I think we are still trying to find nemo. 

Kidding aside, Sophos should do themselves a favor and acknowledge v18 with respect to the internal code names floating around.  Is this the result of nemo??  Boy I sure hope not.  Cause from what I see nemo isn't done and picasso hasn't even started.  Just my eyeball test though.

Even more challenging, I built the J1900 from V18 EAP refresh 1 update ISO, what a pain. Different install screens, lots of blank screen while something is happening, no indication of activity, enough of that this thread is about performance.

You thought the upgrade from v17.5.8 was slow this is even slower. Some items never complete a change, I have been trying to update etc notification settings for at least two hours including restart to see if that unstuck it, but no, still the magic circle.

Ian

Can someone form Sophos devs look at this issue?

Thanks

Hi Luk,

I have isolated the issue to W10 PC and IE.

I have used the same software build on two different versions of hardware with the same issue, so that left the management PC as a likely cause. Checked using FF on MBP and all the settings are correct and no spinning ball.

Ian

No body from Sophos is considering this thread?

This is a performance issue. Editing an existing firewall rule still require 14 seconds to update. Can this be tracked and investigate?

Thanks

I am the only one with this issue?

Maybe is my installation? Can someone from forum confirm the behaviour?

Thanks