https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/147964/sophos-firewall-ssl-vpn---profile-disappears-when-switching-user-sessionDisclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table Of Contents: Overview Steps to Reproduce Workarounden-USTelligent Community 12