Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Permitted network resources issue with SSL VPN

    Hi team , We have configured the SSL VPN in the firewall and allowed a single IP address in the permitted network resources, When we connect with VPN from other network, It will show the entire /24 network IP address as well as a single IP in the…
  • SSL Remote Access VPN Bridge with directly connected router

    Hello, I have a situation where i need to assign IP addresses to SSL remote access VPN clients from a certain subnet (10.10.10.0/24), and bridge the connection with a router (10.10.10.1) connected to a DMZ interface. I understand that the firewall assigns…
  • Sophos Clientless SSL VPN RDP Bockmark

    Hi there, I am looking to configure a RDP Bockmark to allow our user to use the terminal servers on the road without using a VPN. Because of security reasons I want to use NLA, my question woud be is there any way to give the user the ability to change…
  • Sophos connect_2.3.2- installation issue.

    hi, i am trying to install SOPHOS connect but it is not being installed. detail is given below: Sophos connect_2.3.2-VPN.msi Microsoft Surface Laptop, 7th Edition Processor: Snapdragon(R) x 12 Core X1E80100 @ 3.40 GHz 3.42 GHz installed RAM: 16GB
  • ssl vpn query

    I have a question about SSL VPN auto connect. Can the user receive an automatic connection to the SSL VPN after restarting their computer and connecting to the internet?
  • Sophos SSL VPN not using first gateway

    Good Day, We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home. We have two GWs Primary GW1: IP:154.x.x.x Backup GW2: IP:105.x.x.x One user is currently experiencing issues with their ISP…
  • SSL VPN or ZTNA

    hi, i have friewall XGS2100 with Xstream protection. on that i am using ssl vpn for remote connectivity. so should i use ZTNA??? what extra benefits can i get if i use ZTNA?does xstream protection gives us few ZTNA licenses??? if i dont have Microsoft…
  • Sophos VPN, Local SetuP

    Hi I am new to Sophos, I like to know about something Sophos VPN Local setup I have installed somehow sophos connect by a link provided in community, To use sophos vpn in my local machine, but i cant import anything because i cannot enter into the…
  • Sophos Client can´t import configuration file

    I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the windows operating system and it works smoothly.…
  • Sophos XGS SSL VPN

    Hello, We are currently using an XGS firewall and would like to give users access to internal resources via SSL VPN. Several SSL VPN policies are available for this purpose. The users are in different groups and these are assigned to different SSL VPN…
  • SSL VPN configuration

    Hi all, in SFOS 20.0.2 MR2 , the VPN portal has new options for download VPN configuration We are using community OpenVPN clients ver. 2.6.12. for windows clients , not using the OpenVPN Connect clients Which configuration we are supposed to download…
  • Sophos Connect won't function without VPN Portal enabled.

    We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…
  • SSl VPN

    Hi all, I want to upgrade SFOS from 18.05 MR5 to 19.5.3 MR3 What will happened with SLL VPN users ? Are their SSL VPN certificates will regenerate and they have to download new SSL VPN configurations, or not? thanks,
  • cant download SSL config - failed to download the file

    hi all, when i go on my SSL VPN portal to download my SSL config i get this message everytime i try to download it "failed to download the file if the problem persists , check with IT" thanks, rob
  • RA VPN connection issue with Russia Location

    we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection reset from gateway. connection is established…
  • SSLVPN connection just stops responding

    I have this really strange problem where SSLVPN connections crash after 6pm. Setup as a full tunnel and works fine throughout the day and then at night time everything just dies. When first connecting to the VPN everything works fine for about a minute…
  • Cannot use web proxy on port 3128 from SSLVPN

    Really strange, it used to work and I could use the interal web proxy on port 3128 when connected via SSL-VPN (not "full gateway", only my LAN network is routed via tunnel). Since a couple of months that is not working anymore. Tried checked different…
  • No local DNS when connected to SSL VPN

    From my Android phone using openvpn and the ovpn config from my Sophos box, I can connect to my network. I can get to my servers from using their IP, but I cannot get hostnames to resolve. In System > Administration I have DNS turned on for VPN 10…
  • SAP system not responding when connected on SLL VPN on a Starling network

    We have configured an ssl vpn, when we connect with a Starling network the Sophos connect is connecting normally but when we try to use SAP systems it's not responding after logging. The system will be slow to open. However if we connect the vpn with…
  • VPN connection for outsiders

    I am trying to get users connected to my vpn, I have follow the ssl vpn setup guide however they are still unable to connect to my address which i had setup the ddns.What else is required to complete the setup, what am i missing? only time i am able to…
  • VPN Menu Missing from User Portal

    Hi there, I am using a Sophos XG 115 firewall. Yesterday the VPN stopped functioning after I installed the most recent firmware version MR-2-Build378 (20.0.2), and the VPN menu vanished from the user interface. I am able to download the Sophos Connect…
  • VPN global setting not applying changes

    Hi, i recently just updated the frimware to the latest 20.0 ver. Problem now i cant save the new ip range in the vpn global setting. As theres and know issue of the range thats need to correct from .5 to .0 after update. Only 2 firewalls seem to be having…
  • SOLVED: Sophos Connect broken after Windows Update 2024-08 - Service not available

    Hello community, since installation of Windows Updates - "KB5041580" ( https://support.microsoft.com/en-us/topic/august-13-2024-kb5041580-os-builds-19044-4780-and-19045-4780-2ef55b0d-bb01-41c8-8629-4146929792ad ) on Windows 10 22H2 and - "KB5041585…
  • VPN config broken, no server_dn is NULL in SQL after restore

    I had to restore my firewall from a backup, and now I can't download SSL VPN config from the portal anymore. Checking the log I get the following error: /home/jenkins/root/workspace/OmC/CI_64/build_dir/target-x86_64_glibc/vpnportal-1/internal/vpndownload…
  • Policy Mis-Match Error on Sophos VPN Client.

    Hello, we are using Sohpos XG virtual firewall to connect VPN, it was working fine till few days before. Now on connecting we are observing error which states that "Policy mismatch error. Import a new policy for this connection." Please note that applied…