Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • o serviço openvpn não está disponível

    Bom dia pessoal Tenho um notebook que tem o Windows 8.1 e ele nao conecta a VPN. Alguem ja passou por isso ? Sabem como resolver ?
  • Sophos Connect Client - Static Download Link

    Hi all, is there a static download link for the latest version of the Connect Client available? The public on on UTM Downloads | Sophos is just for the current version and we would have to change it, once version 2.3 (or 3.0) is published.
  • Sophos Connect Provisioning file

    Hello guys, we have a Sophos XGS 3300 cluster (1 9.0.1 MR-1-Build365) and are using Sophos Connect Client for our HO users. All users have an IPSEC and and a SSL VPN profile in the connect client. In the future we want to use the provisioning file …
  • Connection could not be loaded

    We had problems using the SCC when connections close unexpectedly after about 60 minutes. So we have changed the settings in the IPsec profile. We have changed the key life in phase 2 from 3600 to 36000 and have changed the dead peer detection to re…
  • Sophos Connect Client - DNS Issues on multiple destinations - Service issues (NCL-1383) - Workaround

    Hi, I did seee many posts about DNS server not set correctly (or not reset) in Sophos Connect 2.2 when you connect to multiple destinations via ipsec. We did create a workaround with the following powershell script that should be executed after…
  • IPSec VPN No Internet Once Connected

    Hello, I am having issues connecting with Sophos Connect. I am at the point where the local computer can connect to the VPN and receives the correct vIP address, however the remote network address stays at 0.0.0.0/0 and the client has no network connection…
  • IPsec Remote Access profiles for different usecases

    We have the following challenge: On our XGS, we've setup IPsec remote access via Connect Client for our laptop users. This is working quite well. We use Azure MFA for authentication and are able to limit each users access right by user based firewall…
  • Sophos Connect constantly re-authenticating when machine sleeps

    I have a RADIUS/NPS/Azure AD setup for Sophos Connect VPN. Everything works well for the most part. The only issue I'm having is when you are connected to the VPN and you put your laptop to sleep, Sophos Connect continually tries to re-authenticate…
  • Allow Sophos Connect connection through local XGS firewall

    Hello, Company A Site A (public ip aaa.aaa.aaa.aaa) XGS 116 with remote access VPN configured Company B Site B (public ip bbb.bbb.bbb.bbb) XGS 2100 with remote access VPN configured How to allow pc with Sophos Client installed…
  • No access to network drives

    Hello all, we are using XG230. I connect my Lenovo Laptop over my Samsung Xcover via Hotspot with the Internet. After that i start thr Sophos VPN Client on the Laptop. Everything works fine. In the Windows Explorer i can see the Network drives in…
  • Sophos Connect GUI issues

    When I open the Sophos Connect it shows below screen as if the CSS not working. I am using windows 11 and tried changing the default browsers, reinstall the software.
  • IPsec VPN Blocked (UDP port closed !)

    Hi, i have a ZTE router F660 and an XGS107, we have a fixed IP from ISP and when we try to connect to with IPSec client it says that UDP IKE port is blocked. in ZTE configuration we disabled DHCP and added XGS107 ip in DMZ, internet access is working…
  • Import ovpn File

    Hi, Is there any way to import the ovpn file without give the whole file name? myoldlegacySSLCPN.ovpn sccli.exe add -f "C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config\myoldlegacySSLCPN.ovpn" -n testVPN Regards
  • save username in Sophos Connect

    Hi, is there an option in the Sophos Connect client to save only the username so that the user only has to enter the password. best, Manuel
  • Sophos connect

    Hi, please tell me if the sophos connect will be installed and configure in windows 7/8 , with Sophos XG v19 Thanks
  • uninstall VPN Client silent and install the new Sophos connect

    Hi, I want to uninstall the sophos vpn client and install the new Sophos Connect the old vpn is located here C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\
  • SSL VPN Disconnects Brand New Dell Laptops

    I've been having a problem where Sophos disconnects brand new dell laptops. Every time I factory reset them (Clean installation of Windows) Connection is established and it doesn't disconnect. This is what I found in the SSL VPN log: 2022-10-16 18:03…
  • Sophos Connect SSL authentication with Windows Server Radius

    Hello, we have an XGS 2100 (SFOS 19.0.1 MR-1 Build365).and we tried to configure (without luck) SSL Authentication using a Windows Server Radius. We always get "authentication failed" using "test connection" button (I know that pap must be enable…
  • Sophos remote access VPN

    Hi all I have sophos XG750 and I want to know how many concurrent session is allowed for remote vpn access using the sophos connect ? Regards,
  • Sophos Connect CLI - Add .pro config file

    Hi, When I try to add a config file *.pro with the CLI, it does not work. I just have this message in the console: "Files *** will be added" When I use a *.ovpn, it works. Does that mean that the CLI is only working with *.ovpn files? I'm using…
  • Sophos Connect

    Hello Sophos Connect says OpenVPN service is not available from a new connection. any old connection work normally but new connection from new pc with the same user say (OpenVPN service is not available)
  • Unable to authenticate SSL-VPN - but Userportal & IPSec works - ver19.0

    Hello, we have a peculiar effect. We received a username/password error from AD when using SSL RAS VPN. IPSec-RAS-VPN and user portal work. We tried the "old" open vpn client and connect 2.2.xx We chose a very simple password: Kxxxxxxx45#... to no avail…
  • XGS 116 IPSec RemoteAccess with Sophos Connect very slow

    Hi folks, I´ve a big problem with the speed of an IPSec-Connection. It must be > 3MB/s and I get under 1MB/s via internet provider. I´ve a new configuration out of the box and a flat network. The features like IPS or tread protection are all off. …
  • Sophos Connect and delivery of configuration via User Portal

    This is a follow up to https://community.sophos.com/sophos-xg-firewall/f/discussions/136595/new-code-injection-vulnerability-in-the-user-portal-and-webadmin-of-sophos-firewall Can Sophos make available the ability to download SSL VPN client configurations…
  • Sophos Connect client unexpectedly logged out of the firewall

    XG Firewall version 19.0.1 MR1 build 365 and Sophos Connect 2.2.75 client are affected. After a successful IPSec connection, after a few hours, the user is unexpectedly logged out of the firewall. The IPSec connection itself continues to work, but any…