Hi everyone, Since this is my first participation in this forum, I'm sorry that I have to ask what may seem like rookie questions, but i'm blocked with this issue. I have a Sophos XG107, that I plugged to my router on the WAN port (I get this DHCP…

Hello, Have anyone else come across an issue with getting UDP syslogs when connecting via Sophos VPN? We have an issue with getting any UDP traffic to the listening windows application across the Sophos VPN connection. The traffic gets to the machine…

Unfortunately, I had to find the following problems regarding OTP + SSL VPN (for me pretty useless regarding the provision feature): General: - User without (manual) first login (without existing OTP) are not supportet -> no login possible without OTP…

Hello, we have a new XGS 450 and want to roll out our SSLVPN via the provisioningfile. My Problem: We also use the IPSec for our mobile devices and the Provisioningfile imports now both, the SSL and IPSec in the Sophos Connect Client. But I only…

Hello - I've been able to find a few posts with the same issue, however some of them are locked. Most do point to a specific issue with the PC its installed on, but I haven't found any with a solution in it. So - anyone been able to resolve this issue…

XGS136, SFOS 19.5.1 Migrating from old firewall to the XGS. Deploying Sophos Connect with .OVPN files. Examining the OVPN file and connection logs, it appears Connect tries each of 3 IPs listed at the bottom (Interfaces on WAN, LAN1 and LAN2) until…

My VPNSSL stopped working and here is the log of sophos client ; steps i reproduce it : generating new certificate from sophos ; delete user certificate from sophos , download new configuration from USER PORTAL , on the user side i deleted previous configuration…

Dear Sir, We are using XG115 (SFOS 19.5.1 MR-1-Build278) C190A2GQHWVFB27 firewall with firmware SFOS 19.5.1 MR-1-Build278. We cannot connect sslvpn client service from windows8.1 system . Regards Sundar A 8754009145 Sara Leather industries…

Hi, I've setup an IPsec remote VPN which works well with the SOPHOS connect client and heartbeat is being sent. Now, I want to achieve this same scenario that users connect through l2TP VPN and have SOPHOS connect client installed on their systems…

Good morning friends of the community, I'm new to sophos firewall. I need your help for this error when connecting a vpn When importing the Sophos Connect_1.4_(IPsec).pkg file, it gives me the following message: sophos connect_1.4_(IPsec…

Been searching around google and discussions in Sophos Community and cannot find the answer for my issue. I'm having one user using Sophos Connect who can successfully sign into Connect through the connection file. However they are not able to access…

Hello Community members, Hope everyone is doing well at their end. It was working fine earlier and now I am getting an error while connecting Sophos Connect VPN i.e. Policy Mismatch Error. Import a new policy for this connection. As per the…

Hello, I'm using XGS2300 (SFOS 19.5.1 MR-1-Build278), sophos connect 2.2.90.1104 with latest pattern updates (Sophos Connect - 2.2.090 and SSL VPN clients - 1.0.009). I have set up SSL VPN remote access with microsoft Azure MFA and nps server. The connection…

Had a few Win10 clients recently that received that error when they tried to establish the SSL VPN connection. The issue could be resolved by a client restart. As I've never seen that error, can you please describe what it means? The log looks like…

Planning roll out of Sophos Connect 2.2 for an SSL VPN against an XGS135, v19.5.1 MR1. Description of check_remote_availability in the .pro file is vague in Provisioning file - Sophos Firewall : " Performs a remote availability check at connection startup…

Hi, Good day. Is there a way to save user credentials using SCCLI? Because from documentation, it provide us option to clear credentials. support.sophos.com/.../KB-000038531 It provides option to automatically save user credentials from Sophos…

I have tried running Sophos Cnnect on my MBP Ventura 13.3 but it won't even open. Nothing appears after I double click it. Is this a known bug? I can get OpenVPN to get through but was hoping to use connect at some point

Hello everybody, I'm trying to enter into a VPN from Sophos but I haven't been able. I'm new in this technology and that's why I'm not sure what else is missing First of all I tried to access to a VPN through openvpn like the one in this video 1.…

We've been working on improving the Sophos SSL VPN performance for a client (seemingly getting half the throughput of their previous SonicWall appliance). We eventually narrowed down that our SSL VPN settings for encryption don't seem to be applied correctly…

Reopening this discussion: Sophos Connect Not Creating Config Folder because the answer is NOT correct. This faulty installer has NEVER, and I mean N-E-V-E-R created a "config" folder in ANY, and I mean absolutely ANY customers PC, ever, no matter what…

I've found two other reports of this in the forum, both less than a year old, and both threads were locked without a solution. So, I'll try again. We have one user who is having a problem with the user interface in Sophos Connect. There is no formatting…

Since our company upgraded trom 2.2.75 to 2.2.90 this is a known issue here. The client needs to be reinstalled then. This has only been a very rare issue with the old version. Has Sophos identified the cause yet? Any fixes in the pipeline? …

i would like to use GPO for my client user,also i reference the script via GPO but this is not fit to me, could someone can help me to depoly sophos connect via GPO without script, Many thanks.

Hi, as you know, there a new Sophos connect version 2.2.9 MSI package. I have download it and want to deploy it. At the time is the old version 2.2.7 installed. If I deploy the MSI Package with msiexec.exe /i "d:\VPNt2290.msi" /QN It appears…

We've moved to Sophos Connect and have found that some of our users are losing their connections in the app. For instance, as part of a software deployment, we will push Sophos Connect and the Provisioning File to the client with an automatic import…