hi, i am trying to install SOPHOS connect but it is not being installed. detail is given below: Sophos connect_2.3.2-VPN.msi Microsoft Surface Laptop, 7th Edition Processor: Snapdragon(R) x 12 Core X1E80100 @ 3.40 GHz 3.42 GHz installed RAM: 16GB

Good Day, We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home. We have two GWs Primary GW1: IP:154.x.x.x Backup GW2: IP:105.x.x.x One user is currently experiencing issues with their ISP…

We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…

Hi all, I want to upgrade SFOS from 18.05 MR5 to 19.5.3 MR3 What will happened with SLL VPN users ? Are their SSL VPN certificates will regenerate and they have to download new SSL VPN configurations, or not? thanks,

We use Remote acces VPN with our XGS2100 (SFOS 20.0.2 MR-2-Build378) and Sophos Connect client. All VPN Connections disconnect after 30600 seconds oder 8,5 hours. In the Profile we do not have any lifetime or margin set to this value. Phase 1 Key…

Hello community, since installation of Windows Updates - "KB5041580" ( https://support.microsoft.com/en-us/topic/august-13-2024-kb5041580-os-builds-19044-4780-and-19045-4780-2ef55b0d-bb01-41c8-8629-4146929792ad ) on Windows 10 22H2 and - "KB5041585…

Ola boa noite, tenho 2 firewall configurado em Tunel RED,Dentro da rede consigo enchergar a rede do outro Firewall , mais quando estou em rede externa, e uso a VPN Sophos connect client, so consigo ping em uma rede, nao consigo da outra, quero acessar…

Hello, we are using Sohpos XG virtual firewall to connect VPN, it was working fine till few days before. Now on connecting we are observing error which states that "Policy mismatch error. Import a new policy for this connection." Please note that applied…

Hi team, is it possible with Sophos Openconnect to only execute the Logon Script after successful vpn connection (using the .pro file)? Or is it also possible to run any custom script or command? I read the articles and if I did understand correct…

Hello, we build a Sophos Connect Provisioning File for our XGS 3300 on FW 20MR1. We have the following Problem. If the Users "starts" the provisioning File and Enter his Credentials for log in, he gets an UserAuthentification error - with the Correct…

Hi there, I´m refering to this thread: Unsatisfactory implementation of provisioning + OTP in Sophos Connect client Is it still not possible to SETUP OTP during first Sophos Connect Login? Is it still necessary to have all users connecting to…

Testing Microsoft Copilot+ Windows 11 laptops based on Qualcomm Snapdragon ARM CPU - Lenovo ThinkPad T14s G6 snapdragon in my case. I have seen old forums mention that ARM support was in the backlog for Sophos Connect. I suspect this question will come…

Hi there, After the firmware update to SFOS 20.0.1 MR-1-Build342, we have rolled out the Sophos Connect Client v2.3.1. It turns out that DNS resolution does not work with IPsec. It looks like the wrong DNS servers are being entered here (ipv6). With SSL…

Dear Community Members, I am immensely grateful for being part of this wonderful community. Could someone kindly provide guidance on how to upgrade SophosConnect_2.2.90.msi to SophosConnect_2.3.0.msi using Group Policy (GPO)? Alternatively, if there is…

I'm dealing with two stubborn workstations that are giving the "Service Unavailable" error in Sophos Connect when used with SSLVPN. This is a brand new deployment, everything is fresh. The services appear fine and if I switch the Windows user to a different…

Buenas tardes, Me pueden ayudar por favor con algún comando o instrucción para forzar la desinstalación de la VPN "SSL VPN Sophos (Semáforo)" de forma desatendida (Remota) en 150 equipos para luego actualizar e instalar a Sophos Connect, Muchas gracias…

Hello, we are doing a migration from old XG330 to a XGS3300 I have a question regarding the sophos connect client, which is currently used with the XG. the current sophos client is openvpn 2.3.8 The new one is in version 2.3, but, do we have a…

Recently, I had a problem with a client and their VPN. I noticed that when connecting to the VPN using Sophos Connect, all the DNS requests I make are resolved by the XG. In other words, when I run an nslookup google.com while connected to the VPN, the…

I have the same problem as described in the following post: RE: LLMNR disabled - DNS resolution no longer works over VPN I have now updated to 20v1 MR1 and installed the current Connect Client. Unfortunately, the error is still not fixed with Sophos…

We are experiencing a very strange effect with the Sophos Connect 2.2.90 client We use SSL VPN connections for users. Users load the profile from the user portal and import it into the client. The connection works fine, but when the user switches networks…

I want to deploy Sophos Connect 2.3 to a group of computers before we install the firewall at the site and push the provisioning file. File is easy, but the GPO to install the Connect Client, while applied to the computer, never installs. We have a company…

Hello, everyone. I would like to hear from you about your experience. Thank you in advance. Sophos version: 19.5.4 I have two questions. First (1) - Our company is going through a name (identity) transition. We are no longer called XYZ but ABC. Our provisioning…

Every time I wanted to connect to a VPN via Sophos connect the connection was established for the first time but then the Sophos TAP Adapter card displayed unidentified network, The temporary solution is to deactivate/activate the card to be able to connect…

Hello, we have a single remote user at our organization using the Remote SSL VPN group. We do not use AD to sync passwords or anything. they are just set by the Admin. He emailed me today saying that his password expired, and he can log-in to the VPN…

Hi, One of our customer has Sophos SSL VPN in Sophos XGS Firewall and they are dialing through Sophos Connect Client. Now, they want to auto connect in Windows 11 Pro, when the Laptop power on.. I have gone through some articles and i couldn't get any…