I keep getting this error and can't connect to the VPN

Hii I have configure SSL VPN; this works well, and clients can connect.. The issue is that we can only access or connect to the devices or nodes that's it's gateway is the firewall IP, we other sophos GW but VPN client cannot access these until we change…

The customer recently ugraded their firmware from SFOS 19.0.1 MR-1-Build365 to SFOS 19.5.3 MR-3-Build652 and they currently are unable to reach the remote sites through their SSL VPN. No changes were made to the initial configuration and a reboot from…

Kindly help with an issue of VPN in Sophos XG I'm having a physical firewall in my premise and one of our client has to access a server from Germany. we need to provide access to him via VPN and also we need to prevent accessing rest of the network…

Good Day, Our Remote Access SSL VPN IP's are on a different subnet. Is there a way I can NAT it to our Internal IP's? Currently they get 10.81.234.x/24 Would like to NAT the IP to 10.0.0.x/16

Hi there. Using XG Home with latest SFOS 19.5.3 MR-3-Build652 exporting the openVPN SSL file and using it on iOS 17.0.3 openVPN App V. 3.4.0. In advanced settings of the openvpn is an option of recommended secuity level. If I choose it, I get an error…

Sophos Connect vpn client on Microsoft Surface with ARM cpu Is this going to occur sometime this century, or should clients stop buying Sophos if they want to use Surface Pros?

We previously have XG-210, SFOS 19.5.2 but due to EOL on XG-210, we are forced to upgrade to XGS-2100. We are now running the latest SFOS 19.5.3 on the new XGS-2100, and all SSL VPN users are experiencing severe performance issue. The issue is impacting…

Hi, I have Sophos XG on ver 19.5. I noticed that when my device is on mobile data which has IPv6 and IPv4 of 172.56.x.x, the VPN won't connect. There are also no logs on the firewall so it was never reached to it. I do not have IPv6 rules and SSLVPN setting…

Hi all, i have the following issue and hope that someone can give me a hint or two: We're using a remote access connection (SSL VPN) to our Sophos XG. On the Sophos XG, we have an IPSec tunnel to another router (pfsense). Both work great. Now, we…

I have sophos firewall run ssl vpn remote access , when pc connect it can see all local network behind firewall but when connect tplink router vpn by open vpn I can't see behind the firewall but connected to firewall as vpn gateway and reserve ip add…

Hi, I have a 500 mb/s (both directions) on my XGS2300. I cannot seem to get a remote access SSL VPN connection to go above 15mb/s for sending data into the gateway from a VPN client on the WAN. Outbound speed is about 350-375. When running a speedtest…

Hello, We have a IPsec VPN setup to Azure. Behind the Sophos side we have local subnet x.x.x.x and SSL subnet y.y.y.y, and on the Azure side we have z.z.z.z. The tunnel doesn't disconnect but the Y subnet fails to communicate with Z after some time…

Hi, is it possible to configure a client having Intercept X installed to allow connecting to the sophos gateway via VPN only when Intercept X is running on that client? Can this be configured somewhere? This is a form of NAC (Network Access Control…

Hi all, we would like to monitor the currently connected number of ssl vpn users with PRTG. Unfortunately there seems to be no snmp oid for this - see SNMP - Number of VPN Users? Any other ways to access this value? Sophos API, SSH? Any plans to create…

Operating System Version. Mackintosh – Ventura 13.4

Hello everyone, I have XG2300 SFOS 19.5.2 MR-2-Build624 and I have an issue with the Remote access SSL VPN connection. The issue is that a user connected via Remote SSL VPN receives a reset connection from server at random. I have tried to resolve…

Hi All, I have Sophos XG box and I am interested in utilizing the remote access VPN functionality within a Linux environment. Could you kindly inform me if the Sophos XG Box supports remote access VPN for Linux? Moreover, if you have any resources…

Hi, I am connected with SSL VPN, everything is accessible. The HP ILO is unfortunately only accessible from the lan, but I would like to access it via SSL VPN. What is the best way to do this? Regards Markus

Dear SupportTeam, I am trying to allow UTM9 ssl vpn user to get access to the XGS Firewall through the existing IPsec tunnel, Can someone help me with how I Can do that Best Regards Nazir Heravi

Hello, I made a remote ssl vpn connection with the client , I used this link to make it https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNRemoteAccessSSLVPNSophosConnectClient/index…

Hi, I configured the SSL VPN Remote Access when inside Fire network i can Sophoss connect is working but when outside its not. what have o missed or i have done wrong. If i use a phone hotspot to connect to SSL VPN will i be able to connect?

I have some remote laptops connected by SSL VPN. They can access the network with issue. From the LAN I cannot ping them or access anything else like RDP etc. I have this rule which I thought would mean I could. How can I troubleshoot please?

Hello all, We have some external contractors that require access to our Azure network instance, and instead of whitelisting their own public IPs, we want them to come through our firewall (XGS 136, latest SFOS, SSL VPN set to act as gateway mode), so…

Hello everyone, I'm reaching out on behalf of a customer who is encountering an issue with their XG230, which seems to be creating two 'phantom routes' as part of the SSL VPN configuration profile. We've noticed that due to these phantom routes, the…