Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Permitted network resources issue with SSL VPN

    Hi team , We have configured the SSL VPN in the firewall and allowed a single IP address in the permitted network resources, When we connect with VPN from other network, It will show the entire /24 network IP address as well as a single IP in the…
  • ssl vpn query

    I have a question about SSL VPN auto connect. Can the user receive an automatic connection to the SSL VPN after restarting their computer and connecting to the internet?
  • Sophos VPN, Local SetuP

    Hi I am new to Sophos, I like to know about something Sophos VPN Local setup I have installed somehow sophos connect by a link provided in community, To use sophos vpn in my local machine, but i cant import anything because i cannot enter into the…
  • Sophos Client can´t import configuration file

    I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the windows operating system and it works smoothly.…
  • Sophos XGS SSL VPN

    Hello, We are currently using an XGS firewall and would like to give users access to internal resources via SSL VPN. Several SSL VPN policies are available for this purpose. The users are in different groups and these are assigned to different SSL VPN…
  • Cannot use web proxy on port 3128 from SSLVPN

    Really strange, it used to work and I could use the interal web proxy on port 3128 when connected via SSL-VPN (not "full gateway", only my LAN network is routed via tunnel). Since a couple of months that is not working anymore. Tried checked different…
  • SAP system not responding when connected on SLL VPN on a Starling network

    We have configured an ssl vpn, when we connect with a Starling network the Sophos connect is connecting normally but when we try to use SAP systems it's not responding after logging. The system will be slow to open. However if we connect the vpn with…
  • VPN connection for outsiders

    I am trying to get users connected to my vpn, I have follow the ssl vpn setup guide however they are still unable to connect to my address which i had setup the ddns.What else is required to complete the setup, what am i missing? only time i am able to…
  • SFOS 20.0.2 SSL VPN connection problem only on work laptop

    Hey everyone, I was recently given a SG115 firewall to mess around with and installed SFOS on it. While learning how to use it I've setup an SSL VPN connection that works on every computer except for my work laptop, which oddly enough is able to connect…
  • Sophos Connect 8 hour disconnect

    We have a XGS210 using Sophos Connect and SSL VPN. After 8 hours users are getting disconnected. There has to be an authentication time out that is set for 28,800 seconds but I can't find it. Can someone point me in the right direction? I'd like to increase…
  • SSL VPN Pattern upgrade to 17.5.15

    Dear Support, If having XG210 ( SFOS 17.5.15 MR-15 ) with SSL VPN pattern current version ( 1.0.008 - 05:32:30, Sep 11 2020) Using the web interface, can a manual pattern upgrade to the version ( sslvpn_1.02_1.0.009.tar.gz.sig ) occurs without any…
  • What's the impact of DNS settings in General SSL VPN settings

    Hi, I've deployed doznes of SSL VPN clients, having DNS set to on-premises AD LAN DNS server 10.1.1.10 in General SSL VPN settings for all clients. Now when client with laptop connects to SSL VPN, I can see his/her default DNS resolving goes through…
  • SSL VPN (TCP) Static IP Address issues

    Hello, I am experiencing the issues listed in NC-120119 when I am using TCP mode for my SSL VPNs. I have a select number of users who I required to get a static IP address, however when they are connected, if they change network type and it tries…
  • Question about Remote Desktop and SSL VPN

    So we are moving away from Citrix for our remote access. However we still need to access some applications internally. I have been working on trying to implement this using Entra App Proxy and the Web Client. This has proved to be an unsolvable nightmare…
  • SSL VPN Certificates and .cfg

    Hey there, on old SUM Firewalls there was an SSL VPN Installer incl. configuration on Userportal. When you have installed this, you got an openvpn.cfg file and the user certificate. I have changed our Firewall to an XGS and now i need the new…
  • Failed to install Sophos Connect 2.3.0

    Hi Guys, I need help with this issue, have tired a few times to install Sophos Connect failed giving me error msg: Service 'OpenVPN Service' (OpenVPNServiceInteractive) failed to start. Verify that you have sufficient privileges to start system services…
  • SSL VPN no Internet access

    I have set up a SSL VPN connection in SOHPOS Firewall v20 Build 222. I can access local services and machines no problems there, but I cant get internet access. When I ping external sources no packages comes through, however domain names are resolved…
  • Country Restriction vpn ssl

    I have configured an SSL VPN to which I want to apply a restriction so that it only allows connections from Colombia, I have created the ACL allowing "Colombia" in the Source and selected the User Portal and SSL VPN services, after this I have disabled…
  • SSL VPN Sophos Connect failed

    We created SSL VPN from Sophos firewall But still connection from sophos connect not stablished, the indication error displayed by this message " DNS Resolution failed for gateway : Firewall DNS Name
  • Passing IPsec networks through SSL VPN

    Dear, I have a site-to-site VPN between a Sophos XGS87 and a fortigate. I need SSL VPN users on my Sophos to have access to remote networks from this fortigate. Local networks on the Sophos XGS87 side: 10.40.85.0/24 10.50.85.0/24 Sophos SSL VPN…
  • Sophos VPN Client - disable autoconnect when in local network

    Hi all, I'm struggling with setting up Sophos VPN Client on user's Windows computers. What behaviour I expect is to automatically connect when user connects any network except internal LAN/WIFI. So if users is turning on the laptop at home and…
  • Blocking Mac addresses from SSL VPN

    Hello Everyone I will explain the issue we came up with. In our company users use their company laptops to connect to the company through SSL VPN and then use remote desktop to connect to their computers. Some of the users they find it more comfortable…
  • Android + OpenVPN 3.4.0 + SSL VPN = No Traffic

    Hello, Began experiencing an issue with our SSL VPN connections when some Android tablets updated OpenVPN Connect app from 3.3.4 to 3.4.0. Symptom: SSL VPN connections are made successfully in 3.4.0 but no traffic flows. OpenVPN 3.4.0 is configured…
  • Login Domain via SSL Sophos VPN

    I have a Mobile Workstation that I would like to login the Domain while on SSL Sophos VPN. Anyway of achieving this. Thank you
  • Migration from XG 210 to XGS 2100. Do we need to re-download all the users SSL VPN config?

    Migration from XG 210 to XGS 2100. Do we need to re-download all the users SSL VPN config and deploy to each endpoints again???