Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Permitted network resources issue with SSL VPN

    Hi team , We have configured the SSL VPN in the firewall and allowed a single IP address in the permitted network resources, When we connect with VPN from other network, It will show the entire /24 network IP address as well as a single IP in the…
  • SSL Remote Access VPN Bridge with directly connected router

    Hello, I have a situation where i need to assign IP addresses to SSL remote access VPN clients from a certain subnet (10.10.10.0/24), and bridge the connection with a router (10.10.10.1) connected to a DMZ interface. I understand that the firewall assigns…
  • Sophos Clientless SSL VPN RDP Bockmark

    Hi there, I am looking to configure a RDP Bockmark to allow our user to use the terminal servers on the road without using a VPN. Because of security reasons I want to use NLA, my question woud be is there any way to give the user the ability to change…
  • Sophos connect_2.3.2- installation issue.

    hi, i am trying to install SOPHOS connect but it is not being installed. detail is given below: Sophos connect_2.3.2-VPN.msi Microsoft Surface Laptop, 7th Edition Processor: Snapdragon(R) x 12 Core X1E80100 @ 3.40 GHz 3.42 GHz installed RAM: 16GB
  • Site-To-Site Sophos <-> AWS VPC: BGP Issues

    Hi, we have a site-to-site tunnel from Sophos Firewall to AWS. Several local (sophos side) networks are appearing in AWS routing tables correctly. However, the SSL-VPN network will not appear in AWS routing tables. When I check bgp information…
  • ssl vpn query

    I have a question about SSL VPN auto connect. Can the user receive an automatic connection to the SSL VPN after restarting their computer and connecting to the internet?
  • Sophos SSL VPN not using first gateway

    Good Day, We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home. We have two GWs Primary GW1: IP:154.x.x.x Backup GW2: IP:105.x.x.x One user is currently experiencing issues with their ISP…
  • Sophos VPN, Local SetuP

    Hi I am new to Sophos, I like to know about something Sophos VPN Local setup I have installed somehow sophos connect by a link provided in community, To use sophos vpn in my local machine, but i cant import anything because i cannot enter into the…
  • Sophos Client can´t import configuration file

    I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the windows operating system and it works smoothly.…
  • Sophos XGS SSL VPN

    Hello, We are currently using an XGS firewall and would like to give users access to internal resources via SSL VPN. Several SSL VPN policies are available for this purpose. The users are in different groups and these are assigned to different SSL VPN…
  • SSL VPN configuration

    Hi all, in SFOS 20.0.2 MR2 , the VPN portal has new options for download VPN configuration We are using community OpenVPN clients ver. 2.6.12. for windows clients , not using the OpenVPN Connect clients Which configuration we are supposed to download…
  • Sophos Connect won't function without VPN Portal enabled.

    We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…
  • RA VPN connection issue with Russia Location

    we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection reset from gateway. connection is established…
  • SSLVPN connection just stops responding

    I have this really strange problem where SSLVPN connections crash after 6pm. Setup as a full tunnel and works fine throughout the day and then at night time everything just dies. When first connecting to the VPN everything works fine for about a minute…
  • Cannot use web proxy on port 3128 from SSLVPN

    Really strange, it used to work and I could use the interal web proxy on port 3128 when connected via SSL-VPN (not "full gateway", only my LAN network is routed via tunnel). Since a couple of months that is not working anymore. Tried checked different…
  • No local DNS when connected to SSL VPN

    From my Android phone using openvpn and the ovpn config from my Sophos box, I can connect to my network. I can get to my servers from using their IP, but I cannot get hostnames to resolve. In System > Administration I have DNS turned on for VPN 10…
  • SAP system not responding when connected on SLL VPN on a Starling network

    We have configured an ssl vpn, when we connect with a Starling network the Sophos connect is connecting normally but when we try to use SAP systems it's not responding after logging. The system will be slow to open. However if we connect the vpn with…
  • VPN connection for outsiders

    I am trying to get users connected to my vpn, I have follow the ssl vpn setup guide however they are still unable to connect to my address which i had setup the ddns.What else is required to complete the setup, what am i missing? only time i am able to…
  • VPN Menu Missing from User Portal

    Hi there, I am using a Sophos XG 115 firewall. Yesterday the VPN stopped functioning after I installed the most recent firmware version MR-2-Build378 (20.0.2), and the VPN menu vanished from the user interface. I am able to download the Sophos Connect…
  • VPN config broken, no server_dn is NULL in SQL after restore

    I had to restore my firewall from a backup, and now I can't download SSL VPN config from the portal anymore. Checking the log I get the following error: /home/jenkins/root/workspace/OmC/CI_64/build_dir/target-x86_64_glibc/vpnportal-1/internal/vpndownload…
  • XGS4500 (SFOS 20.0.2 MR-2-Build378) after Firmware update from 20GA to MR2 stays dead

    Hello Sophos Community, we just updated two XGS4500 (in HA) to 20 MR2 and now the SSLVPN stays dead: After checking the admin interfance I logged into the shell: I used the command: service sslvpn:restart -ds nosync 503 Service Failed We don't…
  • XGS3300 MFA for SSL VPN

    Hey, is there a possibility to set up MFA for SSL VPN on the XGS 3300? Maybe even a SAML authentication with the MS authenticator? Can't find any infos on that in the documentation, neither can i find an optiuon the the admin panel. Can anyone…
  • SFOS 20.0.2 SSL VPN connection problem only on work laptop

    Hey everyone, I was recently given a SG115 firewall to mess around with and installed SFOS on it. While learning how to use it I've setup an SSL VPN connection that works on every computer except for my work laptop, which oddly enough is able to connect…
  • Established sSite to Site SSL VPN, Voip phones only working partially

    Hello - I have an XGS 2100 at HQ. We were using a RED device to connect the branch office Phone and LAN traffic via VPN to the HQ PBX/LAN and everything worked fine. Given the rollout of the latest OS, the RED is no longer compatible, so we are attempting…
  • Using SG Firewall as a RED device

    Hello, can you continue to use the SGs at the secondary locations as RED devices with an XGS or should you switch to an SD-RED 20 or SD-RED 60? Thank you very much