Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • SD-RED Status LAN Ports

    Hi, In the past on the UTM, I could see if the LAN-Ports were connected of a SD-RED20. Now, I cannot find this function on our Sophos XGS (latest stable firmware). Does anybody know how to check this centrally? Regards William
  • Server Red Server Between 2 XGS

    Hi everyone, is it possible to extend the vlan from one site to another using red server tunnel on both sophos xgs firewalls? If yes, how it's possible?is the some guide to follow? Thank you Valerio
  • Sophos XG behind Fortigate firewall

    Dear Support, we set up a Fortigate firewall 200F at our edge and replaced the Sophos XG 210 we previously used. However, I have a remote site connected via RED devices, I decided to just continue using the RED device and move the Sophos XG behind the…
  • Question about sophos RED60

    I have a question about sophos red 60 or other model, someone knows if sophos red work with data link or only with wan interface? or any paper with this information?
  • RED as an Independent Device

    Hi, Is it possible to use RED 60 as an independent device without connecting it to the firewall? Thanks.
  • Sophos Firewall red to red connection does not switch back to primary internet

    Sophos Firewall version 19.5.1 Main office has XGS 3300 Branch offices have XGS 136 devices Branch offices have primary cable internet on port 2, and 4G/LTE cellular backup internet with a Netgear cellular modem connected on port 3. Cable on…
  • Web Filter For SD Red - 20 device in Standard/split mode

    Hello Everyone, I have SD Red - 20 Device in a branch and i want to set web filter for the branch from HQ FW XG, in Standard/split mode. is there is a way ?
  • set a default gateway to Red Appliance 20

    hello everyone, i have HQ and Branch Connected with Red - 20 and firewall XG 19.5, i have two internet connection, i made a rule to make the branch to take internet from the HQ to set Web filter, but the internet was too slow in the Branch so every…
  • Pubmish exchange server behind RED

    Hello I have googled but cant find answer. The setup is as follows - I have two sites, connected to each other by RED (Both sides are Sophos XG). Site A has fixed IP. (This is very weak dedicated server on a provider) Site B has dynamic IP.…
  • SD-RED60 VLAN1 untagged traffic

    Hi there, We have recently migrated our UTM to an XGS firewall, and are in the process of migrating our Meraki networks to Sophos as well. I am working on our first RED device, and have most things operating but am having trouble with VLAN communication…
  • XG86 and Two RED 20s - Online and working but now one can't establish tunnel

    Two RED 20s in different locations have been online and in use for App. 6 months and working fine. Last week one RED(sred) can no longer establish a tunnel to the XG86. Using the other functioning RED to log into the XG86. We can see sred occasionally…
  • reconfigure an offline RED60 that has been set up with static uplink IP

    I have a RED60 here that has been used with a special configuration, connecting to a private IP as uplink IP while it's own IP is provided by DHCP. Can I just plug it to a WAN router and reconfigure it with other settings on the firewall or do I…
  • Wireless Module of SD-RED-20 doesn't work because DHCP Request are blocked by Local SCL.

    Hello, I configured a SD-RED-20 with a wireless Module and wanted to test it. The Problem is that the wireless Module isn't showing up in the AP list. When i looked in the Logs i saw that the DHCP-Request is being blocked because of Local ACL. …
  • DoS setting between SD-RED60 and SD-RED50

    I wonder some of my client uses SD-RED 60 and 1 cx use SD-RED 50 (that I give them to POC). currently they use SD-RED 60 and have issue about DoS setting make traffic random disconnect . So they have a question "Why SD-RED50 don't have this issue but…
  • RED behind Unifi Ultimate Dream Machine

    Hi, Has anyone had any luck with putting a RED behind an Ubiquiti Unifi Dream Machine? -Reagan
  • Attempting to pass a port through the UTM, to a Server on a RED Network

    I have a server on a remote site that needs to open port 80 to the internet from time to time to get a certificate. AT the moment - I cannot get this to work. Details: Sophos UTM on main Internet Connection at HQ: 192.168.200.0/24. Public IP A.B.C…
  • Release notes for RED Firmware 3.0.009

    Hi, where can I find the release notes for RED Firmware 3.0.009? Regards
  • RED60 random disconnect.

    I have the customer install RED60. This RED 60 connect to SG230 have issue about random disconnect I'm even request for RMA so after new RED come I send this new one to CX. But still facing this issue I already open ticket but look like sophos support…
  • Migrate RED15 to SD-RED20 connected to Sophos firewall (XG)

    We run about seven RED15(w) connected to the Sophos XG. Because of the the end-of-life (EOL) of the systems we have to replace them with SD-RED20. All systems are productive and we are now looking for an easy way to exchange the systems. The LAN network…
  • File and Printer Sharing Over RED

    I have a remote office connected via RED. How can I achieve Windows file and printer sharing between the two locations?
  • Devices behind RED20 can not Access Server within Site 2 Site VPN connected by XG

    Hi friends, today I'm facing a fancy issue with one of our smaller customers. We try to connect to an RDP-Server within a Site2Site VPN. From XG LAN we are able to connect to the RDP-Server with any client within the LAN-Zone. Now we need to get…
  • RED15 Couldn't update the firmware. Reset the RED to factory configuration. - Deactivated red, fw update counter exceeded

    This RED15 cannot connect anymore. It has been off for months. Other REDs can still connect and upgrade their Fw after long periods of downtime. On the RED interface there is this message I have never seen before: "Couldn't update the firmware. Reset…
  • ping kills RED tunnel

    Environment: SFOS: 19.5.1 MR-1-Build278 SiteA: XGS 3xxx SiteB: XGS 2xxx SiteC: SD-RED 20 SiteA - SiteB: IPSEC tunnel (route based) SiteA - SiteC: RED tunnel (standard/unified) Ping test with host behind the tunnels: SiteA to SiteB -> OK SiteA to SiteC…
  • RED to Branch Office via Site to Site VPN

    Hi, Having a problem trying to get RED traffic passing over a Site-to-Site VPN to branch offices. RED connected to Head Office. Site-to-Site VPN configured and pushed by Central to Head Office and Branch Office. The branch office subnets…
  • Connect RED20 to XG125 doesn't work - boot loop

    Dear Members, I've been working for days now to get a RED20 up and running with our XG125 with no success. It's exactly the same beavior that is described in discussion https://community.sophos.com/community-chat/f/discussions/126096/sd-red-20-an-xg106…