Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Xg115w failure to reconnect automatically

    Hi folks, early this morning my Australian nbn connection failed. When restored the internal networks were not able to access the internet even though the wan status up. The issue being the XG did not request a new a new address. I restarted the nbn…
  • AntiSpam Service died-v19

    Hi After Upgrade Sophos SW-19MR-1, the AntiSpam Service died and I Can't Start Service. ApplianceCertificate was also regenerated, but it didn't work. Please, guide me Tanks
  • Too many inbound emails blocked by RBL check

    Hello Community, in the meantime, we are receiving more and more complaints from our customers that too many emails are no longer arriving. I have noticed that many previously problem-free and unblocked emails are blocked by RBLs. After I removed the…
  • XGS2100 does not synchronize with Sophos Central

    Hello Community, I have added a new XGS2100 (SFOS 19.0.1-365) to Sophos Central. When I move the firewall to a group, the synchronization of objects starts briefly and stops after a few seconds with the message "Error needs attention". On the firewall…
  • Can't register SFV4C6 to Central nor via OTP neither via account

    After problems with VI-19.0.0_GA.VMW-317.zip I deployed new SFV4C6 from VI-18.5.4_MR-4.VMW-418.zip, updated with VI-19.0.1_MR-1.VMW-365.sig, deregistered old SFV4C6 from Central, made a backup and stopped it and upload backup to new SFV4C6. I am repeatedly…
  • 19.0.1 - apple captive portal issues

    Before I throw up a load of detail, I was just interested if anyone else has had any issues with captive portal displaying on apple devices since the 19.0.1 upgrade?
  • Repeated "Cannot establish NTLM authentication channel with [domain]" messages in Authentication

    Hi All, I have an XGS2300 and just updated from 19.0 to 19.0.1. Everything authenticates. Users can access remote access IPSEC, WiFi (through Radius), and User Portal. But I keep getting the message "Cannot establish NTLM authentication channel…
  • Protection Policies - "Save" Button not Working

    Hello all. I'm trying to add a new "Protection Policy". When I fill in everything and press "Save"... nothing happens. I think the "Save" button goes from a dark blue to a lighter blue, but nothing saves, no messages, no refreshes, nothing. No feedback…
  • Buffering of webradio

    Hi, it may seem like an unusual question because other people on the board ask more "how can I block web radio or other audio streams", but we have a department that need to use some radio ressources like radio.de or radiolisten.de. Generally the audiostream…
  • XG doesn't add DKIM signatures to outbound e-mail

    Hi there. I'm running Sophos XG 19.01 using it in MTA mode for e-mail. I am attempting to enable DKIM signatures on outbound e-mail without much luck. I've followed the details in the documentation ( https://docs.sophos.com/nsg/sophos-firewall/19.0/Help…
  • Should it be possible to reach devices within a wireless separate zone network

    Hi all, I have to move some devices to a "separate zone" wireless-network. (separating by VLAN is not possible here) The devices are able to reach everything ... but I am unable to reach the devices (ping, ssh, ...) Am I doing something wrong, or is…
  • IPS service has stopped and will not restart.

    Hi folks, v19.0.1 MR-1 IPS service has stopped and will not restart, the error message is the process is taking too long. There are no entries in the Logviewer -> system log indicating any issues. Next step please. Update :- after two attempts…
  • SFOS SFOS 19.0.1 MR-1-Build350 : Last pattern updates were on 11/08/2022 ?

    hello we have noticed that patterns updates has not been updated since Aug 11 2022 ?? AP Firmware 11.0.019 - 12:28:33, Jul 12 2022 Success ATP 1.0.0427 - 09:53:44, Aug 10 2022 Success…
  • Configuration gone after upgrage SFOS 19.0.0 to 19.0.1

    Hello everybody, yesterday I updated two Firewalls (XGS 126 and XG 125) from Version 19.0.0 to 19.0.1. After the upgrade both Firewalls has SFOS 19.0.1 firmware installed but lost their configuration. The problem was both firewalls are on remote site…
  • SFOS 19.0 MR1 new email option

    Hi, in 19.0 MR1 there is a new option "Email - Added an option to report a spam email as a False Positive from the quarantine release screen". Our HR department will receive mails from another company which sends encrypted pdfs - so the MTA can't…
  • V19 MR1 is released

    checked on mysophos portal and was listed......haven't found any releases yet..... Loaded on a spare Xg210, seems OK so far...
  • Sophos Firewall: v19.0 MR1: Feedback and experiences

    Re-Release: https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v19-mr1-re_2d00_release-build-365-is-now-available https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v19-mr1-is-now-available Release…