Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Unable to connect with the Customer My Account server since the last 88 days

    I am getting following error on my home firewall: Your device is not able to connect with the Customer My Account server since the last 88 days. If the device fails to synchronize for 2 more day(s), it will be deactivated. Please …

  • Error when trying to complete initial configuration

    Hi all, I'm having a right pain setting up XGFW home addition. I'd configured UTM before and it was really nice and easy by comparison. I've finally got the part where I have to activate my license and I'm having real issues. I've tried activating…

  • RE: Stuck on basic setup

    FWIW, I'm stuck in the same loop. All the same except that I'm using Hyper-V on Win10. Just got my Home license in email and successfully registered it in the MySophos portal. I've been able to use the Basic Setup in the browser interface to configure…
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