Current version is SFOS 17.5.16 MR-16-Build830. I have two XG330 firewalls in HA mode. SFOS 18.5.1 MR-1-Build326 appears to be on the firewall but will not boot up. Everytime the firewall reboots it reverts to the 17.5 version. Steps taken: 1) Manually…

Today we upgraded a XG450 HA Cluster from 18.0.3 to 18.5.1 Everything seemed to work fined, both appliances showed 18.5.1 on the display. after we reloaded the cluster, both appliances reverted back to 18.0.3. from the GUI i could see that 18.5…

hello We have server with SFOS 17.5.16 , we get this notification : "With all the enhancements over the last two years in Sophos Firewall v18.x, we are announcing the End-of-Life (EoL) of SFOS firmware v17.5 for all devices . The EoL for SFOS v17.5…

Dear Support Team, my sophos XG has been configured to provide internet access to clients, everything is working well for the client,(internet access, remote SSL VPN) my issue is that the device didn't ping from the diagnostic page to any address…

Hi guys, any idea about the new firmware? I have tried to update my current firmware from 18.0.5 MR-5 to 18.5.1 MR-1 but my firewall did not start well during boot. I reboot it back to 18.0.5 MR-5 and now it has new update which is again 18.5.1 MR-1 but…

Hello, currently we have version 18.0.6 MR-6 and want to upgrade to version 18.5.1. Unfortunately, this firmware is not displayed and the message appears that no more recent firmware is available. What could be the reason that we cannot download the…

Hi All I have sophos XG firewall and the sophos asks me to upgrade to SF 18.0 MR6-Build655. if I automatically upgrade the firmware I loose my configuration so how could I upgrade with the minimal effort so that I do not create each and every rule and…

Hello Community, I have Firewalls running Firmware 18.0.5 and they offered the installation of version 18.5.1. What does the best strategy install the newer 18.0.6 or go to 18.5 and wait for the next 18.5 MR? Regards, Ben

Tried my first v17.5.16 to v18.5.1 upgrade today. All the config was wiped bar the admin password. Couldnt restore the backup from 17.5.16. What has gone wrong? Im assuming this is not what is supposed to happen as the sophos website says no manual…

Hi, I upgraded the firmware from 17.5.12 mr2 to 18.05 but now i can not access the web admin. Only user portal working on hidden mode browser. What can you advice me to reach the admin interface?.also i couldnt login with ssh.

Hi everyone, we have Sophos XG 230 which is currently running firmware 18.0.4-MR4. I want to update the firmware to version 18.5-MR1. According to the link " Link ", version 18.5 should also be available for Sophos XG. But I still see version 18.0.5…

Hello chaps! I'm trying to update both firmwares (FW1 & FW2) on the XG210 to 18.5.1 MR-1. Currently I have FW1: 18.5.1 MR-1-Build326 and, FW2: 18.0.5 MR-5-Build586 In the Backup & Firmware page, the 18.5.1 MR-1 firmware cleared the checksum…

I've inherited a HA-setup with two XG's (Active / Passive). I now want to upgrade them to the latest firmware. From what I've been able to gather I should simply logon to the web-gui on the Primary one and do a standard upgrade as if it was a standalone…

Got excited about MR1 and downloaded it then uploaded to the spare slot via the web interface. It's failed twice now. Both times got an error email: Alert for XGS87 (SFOS 18.5.0 GA-Build289) ################### …

When will it be possible to make a migration from an XG SFOS 18.0.5 Build 586 to an XGS on 18.5 whithout having to donwgrade the old XG to 18.0.4?

Hi, I'm looking for users advice and experience for upgrading to 18, especially directly from 17.5 to latest 18 . I'm thinking about upgrading in the next days, but we have a critical organization and I'm reading of several criticism especially…

Hi there, We are due to upgrade our current XG210's (in HA) to v18 MR-5 and to be honest, I'm really not looking forward to it. I never seem to fear upgrading our Sonicwall firmware, which is always flawless, but Sophos makes me have sleepless nights…

Hello XG community, Anyone know if the following upgrade is supported, can I restore the backup from 17.5 to 18.5? Cyberoam CR25wING running 17.5.15.746 > Sophos XGS 126W running 18.5 André

Upgrade from SFOS 18.0.4 MR-4 to SFOS 18.0.5 MR5-Build586 (18.0.5.586) fails for me repeatedly due to a config migration failure. See a screenshot below. Is there a way to fix this issue? Its running on KVM on Ubuntu on an Intel PC. SFOS 18.0.4 MR-4 works…

Hi Sophos communiy! I've been invited to a game of russian roulette with this update dialog on an XG125 18.0.4 MR-4. I'm using "Google Chrome Version 90.0.4430.212 (Offizieller Build) (64-Bit)" and I'm connected over VPN. What's happening here?…

A very simple question, is v18.5.x being released before v18.0.6? is the release of v18.5 to be as v18.5.1? ian

After Upgrade from SFOS 18.0.4 MR-4 to MR-5 the XG doesnt boot anymore. Monitor screen shows booting for ca. 2 seconds and then the message "rebooting" - ends in a loop. 80 Users in in Head/Branch/Home Offices are now disconnected. Should i better buy…

I have no non-active firmware image on my firewall. Nevertheless XG 18 MR4 shows this serious looking message box when trying to upload a new image. This firmware will replace the non-active firmware image on your device. Are you sure you want to upload…

Hi, are there any known issues regading updating a XG 135w firewall from Version 18 MR-1 to MR-5? Today I was updating a remote site. After that the update the firewall was not reachable via the external and internal (IPSec) inerface. I (almost) expected…