Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • firmware not showing to update !!!!!!

    HI, I have checked for update in sophos current version is 18.5.4 need to upgrade 19.0.0 when i checked for new firmware its not showing . please help
  • Why is my system yet to receive the SFOS v19 MR1 update ?

    Hello everyone, I am running Sophos XG (Home) v18.5 MR4. According to this link ( https://community.sophos.com/sophos-xg-firewall/b/blog/posts/firewall-firmware-release-process-and-timeline ), it should supposedly have received this update long ago…
  • Sophos XG 310 not upgrading firmware from 17.5

    It keeps reversing back to 17.5 when we upgrade to 19.
  • Configuration gone after upgrage SFOS 19.0.0 to 19.0.1

    Hello everybody, yesterday I updated two Firewalls (XGS 126 and XG 125) from Version 19.0.0 to 19.0.1. After the upgrade both Firewalls has SFOS 19.0.1 firmware installed but lost their configuration. The problem was both firewalls are on remote site…
  • Need help on Sophos XG 310 17.5 to 19.0 upgrade

    Hi all, My Sophos XG 310 running on 17.5 need an upgrade to 19.0, is it safe to do so? As I read comments on Sophos community I have seen a lot of issues faced including configuration flush out and device brick by other users. Thanks in advance…
  • XG210 HA ver. 18.5.x to 19.0. migration

    Dear all, a customer of mine has 2 XG210 in HA mode (Active/Passive) that are running with the firmware version 18.5. I have to upgrade the HA to the version 19.0 and I'd like to know if I can upgrade/migrate the firmware without un-mounting the HA…
  • V19 MR1 is released

    checked on mysophos portal and was listed......haven't found any releases yet..... Loaded on a spare Xg210, seems OK so far...
  • No Upgrade to 19 available

    After we upgraded our sophos xgs / xg firewalls to SFOS 18.5.4 MR-4-Build418, i dont get the offer to install v19 ?! Trying to download it and install it manualy results in the questes if i am sure to do that because the system is booting in factory default…
  • XG105w -> XG107w Upgrade - Configuration help?

    Hi, I´m about to upgrade my XG105w to XG107w. Do you guys have knowledge of configuration? Is there possibility to use export/import properties? XG105w interface is different mainly in rules section or there is “Firewall” tab and XG107w has “Rules and…
  • Fear of upgrading to V19

    I am still on SFOS 18.5.1 MR-1-Build326 and as far as I can tell works well for me. My setup is very simple and have not used any advanced features. Everytime I upgrade firmware I basically pray that I will still have internet after rebooting. My skills…
  • Updating XG310 running 17.5 MR15

    I have a XG310 that is still running on 17.5. I attempted numerous times to upgrade to v18.5, however it seems like this device was impacted by the NC-61506 bug which would cause all upgrades to fail. I could do a factory reset and upgrade to v18 without…
  • Bricked Sophos SG210 after mandatory firmware upgrade

    I have spare sg210 that was on v17 firmware (cant remember which one) I was using it as a backup in case any of my upgrades to v18 failed. Now I am moving everything to v19. I wanted to use this machine as the backup on v18.5.3 so I booted it up and…
  • XG Firewall Firmware Upgrade Failed: 17.5.16 MR-16 to SFOS 18.5.3 MR-3-Build408

    Hi Team, I am facing issue to upgrade our device.
  • update sophos firewalls

    We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5 MR3. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this…
  • When is v19 MR-1 going to be released?

    Its been a while since v19 has been released so, When is v19 MR-1 going to be released?
  • Upgrade SFOS 16.05.3 MR-3 to SFOS 18.5.3 MR3-Build408 or SFOS 19.0.0 GA-Build317

    Hello We have a Sophos XG115 in place running on SFOS 16.05.3 MR-3. The Firewall itself is showing us Update HW-17.5.16_MR-16.SF300-830 as latest update release. Unfortunately, we do not have a support subscription fpr In-Product Fimware download…
  • XG 125 firewall stuck at "Updating firmware"

    Purchased 2 new XG 125. During the initial setup, I checked " Download Latest Firmware ". Now for the last 3 hours, one of them has been stuck at Updating firmware. Any work arounds?
  • Initiate AP Firmware Installation with XG API

    Hello Guys! We manage about 30 Sophos XG Firewalls which we also have to update for sure. Now with the recent Access Point Firmware Update, which you have to do to keep new APs working, i need to access every firewall and click the install button. Now…
  • Safe to upgrade XG210 (SFOS 18.5.3 MR-3-Build408) in HA to SFOS 19.0.0 GA-Build317?

    In the thread "SFOS 19.0 almost bricked my XG230" a general conclusion is " Looks like there is some compatibility issue of the latest SFOS 19.0 with XG2XX series hardware " Is this the case? TIA, Fred
  • Reverting firmware through SSH on SFOS v18+

    A few days ago I got into a difficult situation where an XG 135 was unreachable through VPN after updating to SFOS 19.0.0 GA-Build317. This wasn't the first time I was having issues with SFOS v19.0.0 GA-317 update, but it was the first time while working…
  • XG135 - SFOS 19.0GA-317 ignored firewall/NAT rules and policies

    After updating from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317 I started getting complaints of services not working, they depend either on outbound firewall rules or inbound DNAT rules. The first failure to be reported was VoIP, oddly enough…
  • SFOS 19.0 almost bricked my XG230

    Hi, did a standard FW upgrade today during lunch....big mistake. The XG booted into failsafe mode and stayed there. The garner service did not manage to start. Did a factory reset, then loaded the configuration. Same thing. After a bit of plundering…
  • XG85: Latest firmware SFOS 17.5.17 MR-17-Build837?

    Is the latest firmware for XG85 SFOS 17.5.17 MR-17-Build837? If not, how can I upgrade as the admin console tells me I'm on the latest one.
  • v19.0 upgrade risks

    For those that upgraded, any risks of functionality breaking? One concern I have is whether VPN users certificates will change and need re-enrollment?
  • Failed to upgrade config from V18.5 MR3 to V19.0 GA

    Hi I was trying upgrade the firmware from V18.5 MR3 to V19.0 GA. console showing: Migrating config from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317 ERROR(0x03): Failed to migrated config. Load default. logs at /log/migration.log…