Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Sophos XGS v20.0.2 - Heartbeat service dead - Decryption of passphrase is failed

    Hello, we performed a firewall migration from an XG450 model to the XGS4500 model last weekend. The firewalls are in a HA configuration. The migration process worked seamlessly. The primary firewall is working with no issue, all services started. To…

  • XGS 2100 Zero Touch Deployment Stuck In Waiting For Deployment

    Hello: I am trying to deploy a Sophos XGS 2100 for the first time using Zero Touch. The firewall is running Sophos (SFOS 20.0.2 MR-2-Build378). I have connected Port 2/WAN to our network and done the configuration on Sophos Central. It has been showing…

  • Sophos Firewall online but offline in Sophos Central

    A Sophos Firewall XGS116 is online on the customer's side. But when I look at the Sophos Central side it says the firewall is offline. I already rebooted the firewall and upgrade the firmware to SFOS 20.0.2 MR-2-Build378. But still it stays offline…
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