Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Granting CLI Console access to accounts other than ADMIN?

    How do I grant this access to accounts OTHER than the ADMIN local account? Other local administrator accounts have been created (not tied to AD/LDAP) - they have been granted an Administrator profile: However, I cannot find any way to grant the…

  • Super admin disbaled.

    Hi, I had mistakenly disabled MFA for super admin, after that I cannot log in with the admin account on the web portal. but I am able to log in CLI mode. Please find below. I sync the authenticator and it says "timeoffset successfully retrieved" but…

  • Sophos XG Admin Password lost

    Hi all Unfortunately, the link from Ifferara in this post doesn't work here: https://community.sophos.com/sophos-xg-firewall/f/discussions/75632/xg105-admin-password-lost I have the following XG Version: SFVH (SFOS 18.0.5 MR-5-Build586) Is it possible…

  • HTTP ERROR 404 or 502,403

    Hello we get 404, 403 or 502 errors daily. We need to turn the device off and on continuously for about 40 days in this way. We cannot get support from our seller.

  • WAN port respond to admin port only (i.e. 443 and 4444)

    We can only access port 4434 and 4444 from WAN interface. We setup forwarding (i.e. port 81 to internal DVR). Port forwarding doesn't work. Can anyone help, please?

  • sophos xg firewall-do not have either the IP of my firewall or the password admin

    basically i could not access the web admin or anything else.

  • Delete a DNAt Rule from CLI , accidently forwarded all ports to another machine

    Hello, i accidently click incoming connection to any while setting up Dnat and now i cant access sophos webportal, how can i delete this DNAT rule , is there any way to delete from cli?

  • I cannot search on this site with the following "log comp Appliance access"

    ok When I search for the following all kinds of things come up 2000-4000 posts. But nothing that describes what I am seeing in my log file. I have a log that shows Appliance Access. I can not search for its meaning or what to do about it on here.…

  • Nach Erstellung neuer NAT Regel kein Zugriff mehr auf die Weboberfläche

    Hallo Zusammen, ich wollte die Ports für die Verwendung einer App für die Telefonanlage vom Kunden freigeben. Dabei habe ich eine NAT erstellt. Ich war leider zu schnell und habe aus versehen das Quell und Ziel Netz auf "Alle" stehen gelassen. …

  • unable to access admin console and user portal from IPSec (remote access) VPN connection

    Hi everybody. I setup the Sophos Connect client today (we were using SSL-VPN before) and connection to internal lan works great. (webservers, sql, all that) The issue is - I can't access the Web interface of the Sophos. Neither the User Portal…

  • Cant access XG85w anymore, Pingable but no web or console access possible

    Hello I started the initial Setup on port 1 for the XG85w, the Setup was done, I activated DHCP for Port 1, ive got an DHCP IP ( 192.168.1.10 has the Firewall) and everything was fine. I rebootet the Firewall and after that, I cant access the Firewall…
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