Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Group of access points managed by an xg430 and the rest of the network by an xg230.

    Hello everyone, best regards. I have an installation supported by an xg230 and as the infrastructure grew, I added more access points than the xg230 supports. The above made me understand that there were too many access points and clients connected to…
  • RED Devices WiFi not working

    Hi, we are currently migrating some RED 15w devices from Sophos SG to Sophos XG. Our setup is follows: - Each RED Device is in a seperate /28 subnet - On REDs with split tunnel I configured the magic Wifi IP 1.2.3.4 - A few REDs tunnel all neworks…
  • RADIUS SSO Dropping Authentication

    I have a problem with the RADIUS SSO where by when laptops and devices connect to the wireless it authenticates against the Windows NPS server which then forwards the accounting packets to the Sophos XG. This works and users are able to connect and…
  • Does the Sophos APX 120 works with FRITZ!WLAN Repeater?

    Is it possible to extend the range of a Sophos APX 120 with a FRITZ!WLAN Repeater?
  • Solved: 2 Access Point APX 320 are inactive

    Hello Community, Today on one of our firewalls all (2 pieces) APX320 failed at the same time. The firewall (XG125) shows both APs as "inactive". Restarting the APs did not change anything. In the awed.log I see these entries: 2021-04-09 12:13:21…
  • Don't support 5Ghz wireless Network.

    Sophos XG 230 firewall clientless users doesn't support D link 5ghz (Dap 2680) wireless network , the user don't connect 5ghz wireless network automatically, but D link 2.4ghz (Dap 1360) wireless network connect automatically. what is the reason?
  • wifi network unable to access internet

    Hi, I have a wireless network that I can connect to but unable to access the internet. The xg has internet access and I can ping addresses on the internet from the xg. I've created a wireless network called Wifi-A and added it to the Wifi zone…
  • wifi disconnects & reconnects frequently

    Dear Team, i have xg125 firewall where users connects wifi & we are facing issue with frequent wifi disconnection & reconnects within 10-15 secs. we have 3 AP's & I have updated firmware too(SFOS 17.5.15 MR-15). I have raised ticket to sophos also…
  • Sophos Access Point APX120 Firmware / Recover

    Access point stuck in boot loop. LED stays solid RED from boot. XG Firewall cant see it in the pending list. Tried to reset, didnt work. How can i recover it? Tried to reset from Serial Port but U-Boot is not responding to any key to stop autoboot…
  • Is there a way to export all vouchers to csv instead of only one page at a time?

    We have hundreds of vouchers for our hotspot wifi and like to see all unused ones or to filter all with the same description. One way would be to export all of them as CSV and filter then. But I only found a CSV export from one page at a time. Thanks…
  • XG Firewall Home Edition Questions

    Hello, I'm relatively new to the Sophos ecosystem and would like to play with the XG Firewall Home Edition prior to considering the commercial version for clients. Are there any limitations on the home edition aside from the 6GB RAM and 4 core processor…
  • WiFi Hotspot on RED VLAN not supported

    Hi, we discovered today that it's not possible to create a Hotspot (for a Wifi) if the VLAN interface is behind a RED device. In our case RED60 but this should apply to all RED types. The interface "hardware" is not shown on XG Hotspot creation…
  • WiFi Intermittent on XG105w v17MR15

    Hi all Anyone experiencing internmittent WiFi SSID drops on XG105W devices or similar? Before we upgraded to MR15 this was an issue and the same after the update. Sophos support are shockingly bad and never call us back though they say they…
  • UTM to XG Wireless issues with Android/other

    Hello All. So we are in the process of upgrading several UTM's to XG firewall's. These firewalls also manage some AP50's and AP55 access points. When we deployed the XG's they popped up and were adopted just fine into the XG firewall. Also, based on pattern…
  • XG 86W Wifi to Wifi

    I have new XG86W and I trying to get Wifi to Wifi connections working. One example would iphone to roku device. How do I accomplish this? Wifi to WAN for internet access seems to be working fine. Let me state, I am sophos XG newb, worked on old…
  • v18 MR4 - Wireless Clients finally listed in WPA2 Enterprise RADIUS authenticated SSIDs

    Hi, just wanted to report that we finally see connected wireless clients on our WPA2 Enterprise SSIDs with RADIUS authentication. This has never worked since we moved our APs (mostly 55c) from SG to XG. Now after going from MR1 to MR4 and also upgrading…
  • WiFi issues with Vorwerk VR300

    Hi all, well...how to start... I had UTM before with 2x APX740, 1x AP55 and 1x AP55C working fine with my vacuum cleaner Vorwerk VR300. After migration to XG, setting all new system, with exactly the same APs, SSIDs, security setting and so on,…
  • WiFi (AP55) slow or blocked after period of time v18.0.3

    I am continuing to work through all of the difficulties with v18. My latest issue is with WIFI. After a fresh power cycle of the AP55 everything works perfectly. After a period of time, the client connections become unresponsive. If you try accessing…
  • Sophos XG Home Edition on SG-115W. Wifi not working?

    I have a sophos sg-115w appliance and installed home edition xg on it. everything works except that the appliance wifi is not working. wireless protection on the XG UI is configured with wlnet1 hardware. But the SSID is not showing in WiFi. does the home…
  • Sophos APX radiation pattern. What is the correct orientation?

    Hi. Good day. Sorry for this noob question. I am a bit confused about the radiation pattern of APX access points. I came across some debate about "wall mount vs ceiling mount" so I search the Sophos APX documentation for the radiation pattern of the…
  • Unable to get optimal speed of 1gbps using XG135

    We are using Sophos XG135 and recently just upgraded to a 1gbps modem. ISP provider have confirmed that direct connection we are able to achieve close to 900mbps up and down. However, we did a speedtest for wireless connection, we achieve around 200plus…
  • Interface Lan Down/UP : ID 17813

    Hi, i have a request for all Sometimes i have my interface (Port 1) who Down/UP ==> Sophos ID 17813 My Port 1 Under this interface , i have 3 VLAN Conf VLAN (all vlan are the same configuration) When this appears on night,…
  • WiFi stops working after a few minutes upon an HA failover

    I have a pair of 230 (mix of SG and XG but same port configurations) running in an HA configuration. I also have 2 AP100Cs and an AP55. My network backbone is a pair of stacked Cisco SG-500s with PoE. I have the following for the port configurations:…
  • sagemcom @st3486 net modo bridge

    Boa noite, Gostaria de tirar 2 duvidas. 1 como faço para para configurar o modem sagemcom @st3486 net como bridge no Firewall XG. ? 2 como configurar um roteador da TP-Link como AP no Firewall XG ? Obrigado.
  • Fast Transitions on Sophos XG v18 MR3

    Since updating to v18.0.3 MR-3 and the corresponding AP firmware 11.0.014 we’ve noticed that the Fast Transition behavior has changed. IPhones, iPads, and laptops that once seamlessly moved from one AP to the other are hanging on to their original AP…