Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • unifi AP on sophos XG85

    i was able to get the unifi AP up and running on a sophos xg85 LAN side network. 1. keep the unifi controller on dhcp 2. create a dhcp on sophos and assign a range within the LAN subnet. 3. in my case i have a DNS server running with AD DC. 4…
  • How to integrate LocalWifi0 into group of external Acesspoints ?

    Dears out there, we ha an XG115w and 6 external APs to cover school campus. The built-in Wifi of xg115w is supposed to serve the clients in the office, but nobody has ever logged in. APs in neighbor rooms are selected instead. The Consultant who set…
  • MAC HOST Limit - XG330

    Hi! I´m Daniel Celestino, from Argentina. I work on a government´s institution of the police of Buenos aires. We have about 1800 cadets and 400 users active in the whole institution. I actually have a SG330 and I´m deploying a XG330. In the SG330…
  • WiFi devices not getting IP, WiFi Interface "unplugged", vxlan interfaces missing

    We updated WiFi AP Firmware 3 days ago. on one location with some AP55c clients connecting to a WiFi will not get IP addresses. I cannot even see the DHCP requests with packet capture. I noticed the WiFi interface is shown as unplugged. When I noticed…
  • AP55C Problem

    Good afternoon. I am noticing some problems with 2 Ap's AP55C. Randomly it happens that the people of the company stop working the Wi-Fi, they are connected but cannot navigate or access local resources, they disconnect from the Wi-Fi and reconnect…
  • Bridged RED Device and Wireless

    Hi, I have just configured a XG230 and a SD-RED60 to be in a bridge setup. This bridged setup has stopped the AP on the SD-RED60 from being sensed by the XG230. I have exhausted everything I can think off but it isn't showing up in the lists of…
  • Problem setting up WPA2-enterprise Wifi

    Hi everybody, I've got some difficulties setting up a Wifi access with 802.1x authentication. My setup consists in a XG330 firewall and APX120 access points. I've followed these 2 guides: - https://community.sophos.com/sophos-xg-firewall/f/recommended…
  • XG and APX120 - Guest WiFi

    Hi, I have a XG and an APX120 here at home and I would like to configure a Guest WiFi. I did it like here: https://www.youtube.com/watch?v=r7MVNkbNbzo The SSID gets broadcasted, I can connect. But no IP is given out from DHCP. Do you have…
  • Setting up Guest network

    Device: XG 125 Firmware: SFOS 18.0.5 MR-5-Build586 I am new to Sophos, so I apologize if this is a simple question (I hope that it is!) or one that's been asked 100 times before. I'm trying to setup a guest network. My goal is two fold. One is to…
  • Pc remembering last connection to hotspot and not connecting with new voucher

    We have a guest wifi hostspot setup on the XG. Any guest coming in will connect to the hotspot using a voucher. Recently have noticed that any guest who has previously connected to the hotspot , cannot connect again to the hotspot. It will say max number…
  • Group of access points managed by an xg430 and the rest of the network by an xg230.

    Hello everyone, best regards. I have an installation supported by an xg230 and as the infrastructure grew, I added more access points than the xg230 supports. The above made me understand that there were too many access points and clients connected to…
  • RED Devices WiFi not working

    Hi, we are currently migrating some RED 15w devices from Sophos SG to Sophos XG. Our setup is follows: - Each RED Device is in a seperate /28 subnet - On REDs with split tunnel I configured the magic Wifi IP 1.2.3.4 - A few REDs tunnel all neworks…
  • wifi network unable to access internet

    Hi, I have a wireless network that I can connect to but unable to access the internet. The xg has internet access and I can ping addresses on the internet from the xg. I've created a wireless network called Wifi-A and added it to the Wifi zone…
  • Sophos Access Point APX120 Firmware / Recover

    Access point stuck in boot loop. LED stays solid RED from boot. XG Firewall cant see it in the pending list. Tried to reset, didnt work. How can i recover it? Tried to reset from Serial Port but U-Boot is not responding to any key to stop autoboot…
  • Is there a way to export all vouchers to csv instead of only one page at a time?

    We have hundreds of vouchers for our hotspot wifi and like to see all unused ones or to filter all with the same description. One way would be to export all of them as CSV and filter then. But I only found a CSV export from one page at a time. Thanks…
  • WiFi Intermittent on XG105w v17MR15

    Hi all Anyone experiencing internmittent WiFi SSID drops on XG105W devices or similar? Before we upgraded to MR15 this was an issue and the same after the update. Sophos support are shockingly bad and never call us back though they say they…
  • UTM to XG Wireless issues with Android/other

    Hello All. So we are in the process of upgrading several UTM's to XG firewall's. These firewalls also manage some AP50's and AP55 access points. When we deployed the XG's they popped up and were adopted just fine into the XG firewall. Also, based on pattern…
  • XG 86W Wifi to Wifi

    I have new XG86W and I trying to get Wifi to Wifi connections working. One example would iphone to roku device. How do I accomplish this? Wifi to WAN for internet access seems to be working fine. Let me state, I am sophos XG newb, worked on old…
  • v18 MR4 - Wireless Clients finally listed in WPA2 Enterprise RADIUS authenticated SSIDs

    Hi, just wanted to report that we finally see connected wireless clients on our WPA2 Enterprise SSIDs with RADIUS authentication. This has never worked since we moved our APs (mostly 55c) from SG to XG. Now after going from MR1 to MR4 and also upgrading…
  • WiFi issues with Vorwerk VR300

    Hi all, well...how to start... I had UTM before with 2x APX740, 1x AP55 and 1x AP55C working fine with my vacuum cleaner Vorwerk VR300. After migration to XG, setting all new system, with exactly the same APs, SSIDs, security setting and so on,…
  • WiFi (AP55) slow or blocked after period of time v18.0.3

    I am continuing to work through all of the difficulties with v18. My latest issue is with WIFI. After a fresh power cycle of the AP55 everything works perfectly. After a period of time, the client connections become unresponsive. If you try accessing…
  • Sophos XG Home Edition on SG-115W. Wifi not working?

    I have a sophos sg-115w appliance and installed home edition xg on it. everything works except that the appliance wifi is not working. wireless protection on the XG UI is configured with wlnet1 hardware. But the SSID is not showing in WiFi. does the home…
  • Unable to get optimal speed of 1gbps using XG135

    We are using Sophos XG135 and recently just upgraded to a 1gbps modem. ISP provider have confirmed that direct connection we are able to achieve close to 900mbps up and down. However, we did a speedtest for wireless connection, we achieve around 200plus…
  • WiFi stops working after a few minutes upon an HA failover

    I have a pair of 230 (mix of SG and XG but same port configurations) running in an HA configuration. I also have 2 AP100Cs and an AP55. My network backbone is a pair of stacked Cisco SG-500s with PoE. I have the following for the port configurations:…
  • sagemcom @st3486 net modo bridge

    Boa noite, Gostaria de tirar 2 duvidas. 1 como faço para para configurar o modem sagemcom @st3486 net como bridge no Firewall XG. ? 2 como configurar um roteador da TP-Link como AP no Firewall XG ? Obrigado.