Hello, I have problems updating to v19. As soon as I install the v19 update, my AP100 (3 pieces) remain inactive (1 ROOT 2 MESH). Only the ROOT emits WiFi despite the inactive message. As soon as I go back down to 17.5, everything is active again and…

After upgrading one XGS and XG from 18.5 MR3 to MR4 we have issues with our Sophos Central managed APX Accesspoints showing as offline in Central after between 30 and 60 minutes after the upgrade of the Firewall. See: https://community.sophos.com/sophos…

I'm setting up a new guest wifi SSID on my org's XG310/AP740 system, and I was hoping that the community could point me to the best way to rate limit traffic on a specific SSID while NOT rate limiting others. Can y'all point me to config guides that…

Hello, I have the following problem, in the company several APs are used, we now have a new apx120 that once supplies the guest and company network. If I now put a client in the guest network, everything works fine, if I then switch the wifi to the company…

Hello I have raised this with support but thought my ask everyone here too, setting up a new XGS107w FW. The issue am finding is the SSIDs aren't broadcasting even though I haven't changed any default setting upon setup. I can carry out a scan of…

I would like to get some advice from you on setting up wifi access from the Sophos firewall as I see there are other spare LAN ports. Problem now: I have various wifi access points on various floors connected to a separate network and switch as I need…

Here's an interesting one. I have iOS devices that are using EAP-TLS/radius authentication. XG - v19 GA - is in Bridge mode. When they're on the wifi that uses RADIUS, they are constantly switching back and forth between cell and wifi (as indicated by…

Hi Sophos, I have setup WiFi Guest under WiFi Zone with no limitation. I'm running with 100Mbps Internet here. However I notice if Guest user perform high bandwidth usage such as running 4k video or doing a Speed Test, the traffic will be dropped…

Until recently our Motorola MC9090 devices connected fine to our Wireless Network. We use WPA2 Personal with AES. We are running SFOS 18.5.3 MR-3-Build408 and I believe one of the recent upgrades caused this issue. If I deactivate "Enable wireless protection…

Hi forum, I have two AP55C's at home which work fine. The Sophos XG is also my gateway, i have a windows server 2022 DHCP server, so requests are being relayed to the server. On the DHCP server i use an option 003 with IP to my Sophos XG. So this setup…

Hello everyone here, i hope yours can help me with a problem in Hostpod wireless xg V 18. i create the network wifi, i create wireless and hostpod but the problem its on iphone the hostpod works, connect the wifi and hostpod works, ask me user and…

Hallo zusammen, ich versuche derzeit krampfhaft bei der XGS für einen Hotspot, einen eigenen Hostnamen sowie ein Wildcardzertifikat hinzu zu fügen, jedoch bietet mir die Maschine keine Möglichkeit dazu. Da wir im Haus selbst keine AP's von Sophos…

Hi, I know Managing AP55C on XGS has been disabled but the AP is still supported in Central. We replaced a SG with XGS. on SG there were 2 APs AP55C. We removed both APs from SG Firewall, then deleted the unregistered APs there and pulled the AP…

Im seeing this on many of our Wifi-RED's in wc_remote.log the log is some kind of flooded with these events. The SSID is using RADIUS authentication <29>Apr 6 14:49:24 RED15 hostapd: wlan0: AP-STA-AUTH 14:f6:xx:xx:xx:5b0 <30>Apr 6 14:49:24 RED15…

There is a new AP Firmware 11.0.019 but I can't find release notes. https://community.sophos.com/sophoswireless/b/blog

XG 18.5 MR2 managed AP55c are in VLAN and broadcast multiple SSID, some with hotspot, one with RADIUS, and multiple with WPA2 PSK. AP Firmware: 11.0.018 We first noticed problems on an AP where the users had mutiple disconnects over the day. this AP…

Good morning, we started up our new XGS3100 with FW 18.5.2 MR-2-Build380 this morning. Now we have the problem that all AP55 & AP55C stop on inactive. Officially the AP55&55C are still supported until 2023. Does anyone know the behaviour or have…

Hello, Since the management of AP WIFI on Sophos Central is free, we migrate the APs of our customers on Sophos Central Wireless. I'm writing to you because we have a problem with the migration of a WIFI AP on a Sophos XG to Sophos Central WIFI…

Hello all, We have an XG at our main site which is working well. It has a normal, bridged user network and a guest wireless network on a separate zone.. This all works fine. We deployed an AP at a branch office according to https://support.sophos…

I just want to state that after spending many hours trying to figure out why Fast Transitioning wasn't working on my two AP100C APs is because XG firewall ( SFOS 18.5.2 MR-2-Build380) is setting the wrong config option in the the /etc/config/wireless…

Hi, on APX530 it is possible to set The 5 GHz Channel to 100 and above. Is this not possible on the APX320? Thanks for your help Greetings Andreas

Hi, ich have created multiple Wireless Guest Networks. There were 3. I removed 2 of them. Everything was removed accept the Wireless Interfaces under ->Network->Interfaces Is it possible to remove them??

Hallo, ich habe an einer Sophos XGS 116 zwei Access Point angeschlossen. Ich habe Clients im Netzwerk die sich mit dem falschen AP verbinden und dadurch eine sehr schwache Verbindung haben. Besteht die Möglichkeit in der Sophos, den Clients fest…

Hello. I have 3 new APX 320 which are stuck in a firmware update loop. XGS3100 (SFOS 18.5.2 MR-2-Build380) AP Firmware: 11.0.018 Messages: [<SN>] sent firmware /content/apfw/APX.uimage to device, releasing connection. 18004 Successfully sent…

Hello fellow Sophos XG users, I have a strange problem that I need some help with. The problem corresponds to the following discussion: Wifi Seperate Zone Performance - Discussions - Sophos (XG) Firewall - Sophos Community The installation is as follows…