Hi all, sorry for my english, I’m french. When adding a separate Wireless Networks for Guests, I'm having a problem with the DHCP configuration on my Sophos XG125 Firewall and I'm hoping someone can help me. Background : I created a different SSID…

Is there a way to exclude some clients (mac addresses) from having to accept the Terms of Use style hotspot? We have a guest wireless network which has this enabled, and we have other devices which we want on a guest network which doesn't need to accept…

Hi, The access points of the APX series are end-of-sale on March 31, 2023. The new AP6 can no longer be managed centrally via the firewall, here an XGS 3100. The new AP6 series is only configured via Sophos Central or stand alone. In addition, there…

Hello together, today I tried to add new APs to a freshly migrated firewall. Unfortunately, the new Access Points do not show up under pending Access Points. Firstly, I thought that the SD-WAN-routes did not allow the APs to come online since…

We are trying to configure sophos access points APX 530, the access points we have accepted them.. after initial configuration they remain inactive

Hello World, I am back testing Sophos firewalls. I am running SFVH (SFOS 20.0.0 GA-Build222) I have everything working sort of. I setup a hotspot in my lab and everything works fine until I switch from Use the IP address of the first internal interface…

We have a AP55C WiFi with separate Zone configured on XG 19.5.3 Communication between connected clients is allowed It was required to have a new firewall rule created -> from that network -> to that network -> for any service Only with that rule…

I have a sophos sg-115w appliance and installed home edition xg on it. everything works except that the appliance wifi is not working. wireless protection on the XG UI is configured with wlnet1 hardware. But the SSID is not showing in WiFi. does the home…

Hi Team, I have Sophos XG87 firewall & XGS APX point. I have TV which is connected to LAN & when I tried to control my TV via iPhone remote (iPhone) is connected to wireless of same network, I am unable to control / connect to TV. When searched in…

Hello, I have two, APX 320 access points that have been successfully connected and activated in my XGS 107 Firewall (SFOS-19.5.3). Will firmware updates automatically be pushed to these access points through the normal update download and deployment…

Hi all, because the space for "terms of use" is very limited, we would open an external page to show full terms of use. I added the IP of the external server to the Walled garden. But webpage keeps not accessible. Ideas?

On the basic hotspot (Terms of Use) landing page it appears it pulls the email address from the "send notification email address field" on the administrator settings configuration tab. Is it possible to change this so the basic hotspot landing page…

Hello World! New Sophos user here! Came from a Meraki and Unifi background and found Sophos WiFi/VLAN setup a bit different. Have a Sophos XGS107W, a Sophos switch and 5 Sophos APX APs. Got quite a few challenges. Reading documentation now, but…

Hi, We have been dealing with Wi-Fi issues since ever we switched from SonicWall to Sophos. The laptops that are domain joined (Has Sophos EP) randomly dropping their Wi-Fi off. Whenever this happens, it shows the laptop connected to Wi-Fi, but it…

SFOS 19.5.1 I have wireless protection enabled in SFOS using a Sophos AP. I recently created an MAC host group with a whitelist of MAC addresses of devices that can connect to the wireless network. Recently an Android device that was previously authenticated…

HI, So I've just installed Sophos XG Home and I can see the Wireless Tab is still present and some Wifi networks are still defined. I understand that XG Home does not support the Sophos AP wireless hardware, so should I just delete all the wireless…

Hello. I have created 1 wifi network bridge to lan and 3 wifi networks on separate zone. All wifi networks operate just fine for as long as my APX320 are connected on the LAN of the XGS2300. On my RED 60 i can access the internet through my…

Hi everyone, I have a big problem with wifi RADIUS and Apple devices. I am using SG330 firewall and APX530 access points, all with the newest Firmware. The problem is this: All of our Apple devices (iPads and iPhones) looses their connection…

Hello Community, I have setup a Wireless hotspot with URL redirect for a customer but when I accept the Terms of Use it takes about 2 to 3 minutes before the redirect kicks in. I have followed this guide to set it up: Add a hotspot - Sophos Firewall…

Hello, I am a current Sophos XG FW Home user and would like to add a Sophos WAP. Would someone tell me if the Sophos WAPs are compatible with the home license and would adding a WAP require a wireless license? Thanks, Kerry

Hi, i would like to know how i can plug/unplug the WiFi network interface by cli? Is there any log where i can see why the wifi nic get´s unplugged? Thanks

Hi, i upgraded XGS 2100 and XG125 to 19.5 GA. I had some minor issues with VPN S2S and IKEv1. Most feature where fine for a week now. Today at the XG125 WiFi stopped working. Clients get a IP Adress and thats it, no Internet access or other access…

I wanted to use that wireless option Override wireless networks’ passphrase for a WiFi. Unfortunately it does not work like intended. When you set it, the PSK changes (only for a SSID with type separate zone ) but you also need to enter the same PSK…

Hello, i hope that i can find some one can help me. I working Sophos XGS2100 (SFOS 19.0.1 MR-1-Build365) with Sophos Access points. the system works good but as a new customer and user in Sophos Wold i need a help. in some rooms we have Cast connected…

Hello, Our customer is using a Sophos XGS 126 and the following issue is occurring: The LAN network works without problems and all websites and streaming portals can be used without problems. Unfortunately, there are significant problems when using…