Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Basic setup with WAN, LAN and WLAN

    Hello together, i tried to setup a basic configuration, but have some Problems with my WLAN. I connect my FritzBox as exposed host to the WAN Interface on my Sophos Firewall. I create a second Interface LAN, where my clients are located. That…
  • Low speed at the AP

    Hey guys, here is my current problem. I run a home lab at my home with a bare metal firewall from Sophos (sg 210 with xg software) the firewall works great and does what it should. Since I startet using acces points from Sophos (Ap 50 and Ap 55) I have…
  • Disable AP Isolation setting

    Hi Team, I have Sophos XG87 firewall & XGS APX point. I have TV which is connected to LAN & when I tried to control my TV via iPhone remote (iPhone) is connected to wireless of same network, I am unable to control / connect to TV. When searched in…
  • APX 320 Firmware Updates

    Hello, I have two, APX 320 access points that have been successfully connected and activated in my XGS 107 Firewall (SFOS-19.5.3). Will firmware updates automatically be pushed to these access points through the normal update download and deployment…
  • Laptops and printers on RED WiFi not seeing each other

    I have an issue where laptops can't see printers on the same RED WiFi until the laptop reboots. And sometimes this doesn't resolve the issue. When the printers are hardwired to the RED LAN, no issues at all.
  • All APs are inactive

    We use three APX120 with a Sophos XG115 (SFOS 19.5.3 MR-3-Build652). All was running fine for more than two years. Since two weeks, all the accesspoints are "inactive". We have tried to disconnect them, rebooted them several times but the do not go…
  • hotspot: Walled garden not working

    Hi all, because the space for "terms of use" is very limited, we would open an external page to show full terms of use. I added the IP of the external server to the Walled garden. But webpage keeps not accessible. Ideas?
  • Can I set a unique admin email address for the term of use Hotspot accept page?

    On the basic hotspot (Terms of Use) landing page it appears it pulls the email address from the "send notification email address field" on the administrator settings configuration tab. Is it possible to change this so the basic hotspot landing page…
  • Wireless setup questions

    Hello World! New Sophos user here! Came from a Meraki and Unifi background and found Sophos WiFi/VLAN setup a bit different. Have a Sophos XGS107W, a Sophos switch and 5 Sophos APX APs. Got quite a few challenges. Reading documentation now, but…
  • How to separate wifi users with Sophos APs connected in a mesh network without manual intervention

    If you are reading this thread, probably because you are having the same issue/limitation I have. The goal is to find a way to separare Wi-Fi users on different SSID when Sophos APx are connected through a mesh network on XG. Option 1: Separate zone…
  • Alert Notifications - WIFI

    Access point offline alerts don't give you the name of which access point is offline. Just the serial number. Then you need to log into the Firewall just to see which AP went offline. UTM showed you the name of the access point that went offline. Having…
  • Separated zone clients are unable to surf on internet

    Hi All, I have 3 APX 320 connected in Mesh on 5 Ghz. Only the first AP is connected to LAN, while the others are meshed. One Wi-Fi is bridged to AP lan, and users are able to surf. I have also created another wifi (guest) as separated zone. Clients…
  • XGS 136W - Trouble Removing Wireless Virtual Interfaces

    Hello, I'm currently working on an issue with a XGS 136W and an APX 320. When creating a wireless network, a new virtual adaptor gets created. All fine. However, I've noticed a difference between the XGS side and the APX side. When removing a wireless…
  • WiFi Clients needs some time after connection succeeded, to gain internet access.

    Hello everyone, i noticed that all over my customers with Sophos appliance. When people connect a devices via wifi, they have to wait a few minutes to start browsing. The network is connected, but no internet access. Any idea on how to…
  • Wifi user intermediate network issue ( no internet)

    Hi Everyone, NETWORK DIAGRAM ( CLIENT NO INTERNET SOMETIME).pdf We are currently experiencing an Internet connectivity problem within our network, which appears to be an intermittent issue. Our network does not utilize a LAYER 3 switch;…
  • AP55C acting as IGMP Multicast router - catching all Multicast Traffic for 250sec

    We have intended Video Multicast traffic (beamers, etc) in our network in seperate VLANs. We noticed when AP55C rebooted, their LAN port was flooded with multicast traffic >1Gbit and all connected clients had conectivity issues for about 5 minutes (250sec…
  • skip authentication when using voucher code in hotspot for internet access from specific clients?

    Dear Sir, Sophos XG 19.5 series. We are configuring our access internet authorization by voucher, clients are accessing the internet by unifi wireless and Lan. I need to configure specific clients bypassing the voucher codes and never will ask for…
  • Wi-Fi randomly dropping off on Sophos XG

    Hi, We have been dealing with Wi-Fi issues since ever we switched from SonicWall to Sophos. The laptops that are domain joined (Has Sophos EP) randomly dropping their Wi-Fi off. Whenever this happens, it shows the laptop connected to Wi-Fi, but it…
  • Register APX320 in Sophos Central

    Hello, I have 15 APX320 access points that I need to register with Sophos Central. These APs are connected to an xgs126 firewall, which has recognized them without any problem. Can you help me? Thank you
  • Access Points Showing Inactive

    all Access Points Model Number APX120 are showing Inactive.
  • When MAC Filtering is enabled, clients with correct password but not on the Whitelist are not appearing in system logs when attempting to connect to the wireless network

    SFOS 19.5.1 I have wireless protection enabled in SFOS using a Sophos AP. I recently created an MAC host group with a whitelist of MAC addresses of devices that can connect to the wireless network. Recently an Android device that was previously authenticated…
  • Sophos XG Home and Wireless section: remove?

    HI, So I've just installed Sophos XG Home and I can see the Wireless Tab is still present and some Wifi networks are still defined. I understand that XG Home does not support the Sophos AP wireless hardware, so should I just delete all the wireless…
  • Sophos XG Wireless Access Points Monitoring

    Hello together, i am searching for a good ans solid way to monitor sophos xg access points. We have several customers with sophos xgs and a handfull of access points connected to them. As for now i have not found any way to monitor the access…
  • Cant access internet through a browser on my separate zone wifi network with APX320 through my RED 060 (works fine inside the XGS320)

    Hello. I have created 1 wifi network bridge to lan and 3 wifi networks on separate zone. All wifi networks operate just fine for as long as my APX320 are connected on the LAN of the XGS2300. On my RED 60 i can access the internet through my…
  • Problem with Apple devices and RADUIS

    Hi everyone, I have a big problem with wifi RADIUS and Apple devices. I am using SG330 firewall and APX530 access points, all with the newest Firmware. The problem is this: All of our Apple devices (iPads and iPhones) looses their connection…