Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • XG Web filtering policy not working

    I've created a vlan for guest and have assigned to a network rage to vlan, guest must sign in via captive portal using the password of the day. I've also created a web filter policy called guest, I created a firewall rule and assigned the guest policy…
  • Sophos Firewall Web Protection Unable To Process Cyrillic Domain Names

    Hello Everyone, We've had requests to block websites that contain Cyrillic characters, however whenever I attempt to do so in the Sophos interface it states it's an invalid URL. To avoid posting the full domain of the malicious site, an excerpt…
  • Allow only microsoft team

    Hi.. i have plan to block all the applications and web traffic except Microsoft Teams for a group of machines. could you help me? thank you in advance.
  • Sophos XG Firewall & Google Nest updates

    I'm new to Sophos. I'm running an XG unit at home for testing so have a few devices you wouldn't normally see in a business environment. I have two new Google Nest Hubs I'm trying to add to my network, the setup process involves them performing an update…
  • How to use Policy Override Feature

    Hello, I have been reading a bit about My policy overrides - Sophos (XG) Firewall and even though I understand the purpose, I am confused on how to use it. Based on the description: Policy overrides allow you to temporarily unblock websites…
  • Microsoft Teams Application exception in Firewall Rule

    I have a few PCs I want to lock down from accessing anything but a few URLs and applications. I have created a firewall rule that blocks traffic and provided exceptions for the URLs I want access to, but when I try to launch the Microsoft Teams app on…
  • how to allow anydesk and Skype in Sophos XG v18

    hi, i want to block all web sites to my users and allow certain website. for this i created allowed URL list in URL Group, called that URL group in web policy and then called that policy in Firewall policy. how can i allow anydesk and skype using web…
  • Web Proxy

    Hello, everyone, I have a terminal server in my network. The server goes to the internet through Sophos. Web proxy is switched on via Sophos. If a user who has internet logs on to the server, the internet works fine, but as soon as another user who…
  • SFOS 18.5.1 MR-1-Build326 MS Quick Assist Web Exceptions

    After implementing SFOS 18.5.1 I discovered Microsoft QUick Assist would not complete a connection, it just showed a rotating dots image. SFOS Log Viewer showed the Firewall blocked the application with Invalid Traffic. Sharing the Web Exceptions for…
  • To whitelist by URL, or not, That is the question

    Is there a recommend practice here to whitelist ? In the same way as you would add Hosts/subnets to make it easy to add/update, which would apply to any changes made in Firewall/SSLVPN etc.... does it make sense to create "exceptions" to websites, rather…
  • Help with Regex for Web Exceptions

    Hi, I'm trying to create a regex for 3-213-29-168.836921650872.us-east-1.prod.rms.ring.devices.a2z.com where everything to the left of .ring.devices.a2z.com is wildcarded. The url the Ring app is trying to get to is random up to the .prod.ms.ring…
  • Sophos XG 135

    Hi all experts, Need some advice on Sophos XG 135 web filtering tips. Please kindly bear with me, as i am very green in handling Sophos products. For the Web filtering, is there anyone that can guide me or point me in the direction, whereby i will…
  • Blocked URLs for Default Policy not working?

    Hi I'm trying for a while to get blocked url for default policy to work on an XGS116 run 18.5.1 FW. It seems this feature does not work at all? Anyone has got this to run? I'm trying to explicitly block an url without going through a category. However…
  • Unblocking files

    Since i am downloading lots of different files, perusable from different categories (.lha .rar, .exe, .d81 ) etc, i thought the best way to deal with this was just to add an ;'exception' in Sophos XG under "Web" Basically, its Amiga manuals and such…
  • Thin client users

    Hi, We are using Ncomputing thin clients, Now how can I apply web filter for users and allow them to use certain websites. Can I create two profiles inside sophos xg, like profile_1 and profile_2, which have different set of rules. Any help…
  • Can you enable No Ads in firewall rule, but have certain sites be whitelisted?

    There are some sites that I need Ads blocker disabled, or I wouldn't be able to continue. Is it possible to whitelist? SFVH (SFOS 18.5.1 MR-1-Build326)
  • category keyword block in URL not working

    Hi , I am on Sphos XG 18.5. URL to block : www.google.com/.../ads.js I have added custom blocking category with keyword filters like below www.google.com/adsense/search/ads.js search/ads.js adsense/search/ads.js but this does not block this…
  • Blocking Search Results

    Hi All I have a situation that a user is bypassing our filtering by using google to show Results, is there a way to block search results? For example is I've blocked NFL.com but the user google's nfl scores and google shows them the results
  • Webfilter Blockpages - Change the Language

    Hi there, here ( https://support.sophos.com/support/s/article/KB-000036901?language=en_US ) is an article how to customize the text of the Webfilter block- and warningpages. But where can I change the language of the buttons? sincerly Gue…
  • XG 18.5: Webcategory with URL's

    Hi, is there a way to group whole URLs to a custom Webcategory? Example: MyBusinessSites: * https://mybank.com/subsite1 * https://marketing.com/mycomany and so on? PaloAlto firrewalls have these feature.
  • XGS Web Filtering - content filtering not working

    XGS under Protect > Web On the far right, I select the three dots, select Content Filtering and upload a text list that has a few test terms in it. In my web filtering policy I apply the following: But when I apply/save and go to testwebsite…
  • XG: 18.5 - Webproxy not running - no Webfiltering anymore

    Hi there, after a Powerfailure, the Webproxy ist not running anymore on my XG 18.5 WebFTPProxy STOPPED WebProxy STOPPED WINGc DEAD It seems the System is trying to restart permanently…
  • Microsoft Office 2019 updates keep on failing with error 30088-28 (416)

    Hi, Microsoft Office updates keep on failing with Error: 30088-28. It tries to download the update file but nothing gets downloaded. When i monitor on Task Manager (for Windows) the processor utilization is 0 and total downloads (even after 12 hrs)…
  • How do I allow BBC news app to work through Sophos Firewall

    I have allowed the BBC news app on my Sophos XG firewall, but with no luck. Using web browser, BBC news will open but videos on the site display the attached error. I could have missed a few areas maybe. Kindly assist on step by step process.
  • Sophos XG 18.05 is blocking clickmeeting

    Hello there.... I run XG 310 with 18.05 firmware in proxy mode. I can't find the reason for Sophos XG blocking communication to *.clickmeeting.com. Adding web exception doesn't work: I've also created a category called 'exceptions' with clickmeeting…