Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Redirect all web traffic through VPN

    Hi we have some users working from other countries and they cannot access some websites in Australia due to its some government websites allowing only local users from AUS visit the site. They are using SSL VPN and they cannot still access these websites…
  • SSL VPN Live Users - User disappears

    Hi, We are currently setting the firewall up for VPN and we have SSL VPN running (we couldn't use IPSEC as the product is just nowhere mature enough :( this is very sad for an enterprise product!) anyway.... In 'Live Users' the users disappear from…
  • XG SSL VPN change precedence order of WAN IPs - update config file for Sophos User Portal, instead of manually editing file after download

    Hello, XG210 (SFOS 19.0.1 MR-1-Build365) I setup an SSL VPN profile, while using a backup/failover IP (so I could configure remotely) Now, each time I download the config file, it chooses to use failover IP instead of the main WAN IP. The only…
  • OpenSSL Security update announced

    Hello Sophos, are Sophos firewalls (SG and XG) affected by the OpenSSL vulnerability? https://mta.openssl.org/pipermail/openssl-announce/2022-October/000238.html Ben
  • Export SSL VPN User List

    Hi, Is there a way i can export List of VPN User in SOPHOS XG v19? Thanks, Nidz
  • Can't download ssl vpn config for other system

    download don't start, can you help me please?
  • open vpn service is not available

    Hi all, i am facing this isuue i have follow below steps but not working please help me to resolve. please check under the services.msc whether the sophos connect and open vpn services are running and not stopped ?
  • SSL VPN and Web server protection problem

    Hi. I have a setup with some web servers published to Internet and protected with WAF. If I connect to LAN directly I can access these web servers but if I connect using SSL VPN they do not respond at all. I can not see how accessing my own published…
  • Sophos SSL VPN access internal network

    Hello, We have set up an SSL VPN connection. The connection can also be established. Firewall rules exist as well. Unfortunately, the internal network can not be reached. Which settings can we check if necessary?
  • Import Profile via URL in OpenVPN Connect

    We are migrating our VPN connection from OpenVPN to Sophos SSL VPN with the Sophos XGS107. Now I can import the ovpn configuration file via the FILE Import Profile option of OpenVPN Connect. But is it possible to import the configuration via the URL…
  • XG DNAT Load Balancing Exchange Services

    Hi, We are moving from SG UTM to XG Firewall. In our previous setup on our UTM, our exchange environment (among other things) uses an Alias IP of an internal vlan as a virtual server address for load balancing. The UTM handles all traffic to the "Load…
  • Why SSLVPN reduced the upload and download bandwidth to almost half?

    Hi Sophos Community team, Good day! Can we ask for any insights on our current SSLVPN bandwidth results, below is an image we have gathered during our testing so far. We have tested 5 different Internet Providers and whenever we connect to SSLVPN…
  • Connect IT-Supporter via C2S-VPN via Company XG via S2S (XG-XG) to client networks

    Hello, I would like to know how I have to proceed on the XG to enable IT supporters who are connected to the company firewall of the IT service provider via C2S-VPN or Sophos RED to access the customer networks directly that are connected to the XG of…
  • Do my NTP settings make a difference when authenticating via SSL VPN with MFA?

    Hello everyone, I apologize ahead of time in case none of this makes sense. I'll start with some background info. We implemented MFA not too long ago on our SSL VPN connections. Our Sophos XG is configured to use AD credentials to authenticate.…
  • Login by remote-VPN , Route to second network

    I have 2 XGS "A" and XGS "B", connected by a Site to Site IPSEC tunnel. Connections work fine. Now i have to have access to a network at "B" by a Remote-VPN connection at "A" Remote-VPN => "A" <=> "B" The vurtuell network of the Remote …
  • Sophos XGS SSL-VPN .ovpn file

    Some trouble with .ovpn file for linux or android. After we add a SD-RED device, there is missing one "remote" IP address in .ovpn file, only TCP port. ... remote a.b.c.d 8443 tcp-client remote 8443 tcp-client remote x.y.z.k 8443 tcp_client How…
  • Noise in audio stream over VPN and RDP

    Hello, we have problems with the following scenario: In the company there is a remote desktop server and a VoIP phone system (Starface). The HomeOffice users connect with the Sophos Connect Client (SSL VPN) to our Sophos XGS116w (SFOS 18.5.2 MR-2-Build380…
  • SSL VPN Disconnects Brand New Dell Laptops

    I've been having a problem where Sophos disconnects brand new dell laptops. Every time I factory reset them (Clean installation of Windows) Connection is established and it doesn't disconnect. This is what I found in the SSL VPN log: 2022-10-16 18:03…
  • SSL VPN - client won't re-connect unless I re-install the Sophos Connect app

    Firewall Site: - XG125w (SFOS 19.0.1 MR-1-Build365), IP Range 192 - Network range: 192.168.0.X Remote Client Details: - Network range: 192.168.5.X - Sophos Connect Client Version: 2.7.75.0506 - Client OS: Win10 Pro 64bit (latest Windows…
  • Sophos Connect SSL authentication with Windows Server Radius

    Hello, we have an XGS 2100 (SFOS 19.0.1 MR-1 Build365).and we tried to configure (without luck) SSL Authentication using a Windows Server Radius. We always get "authentication failed" using "test connection" button (I know that pap must be enable…
  • Has Anyone Successfully setup MFA on their SSL VPN using a third party that can send push notifications instead of appending a password?

    We are in the stages of rolling out MFA on every connection possible with our clients, and the last step is the Sophos SSL VPN we use in conjunction with our XG firewalls and our identity provider OKTA. We have been looking to implement this for some…
  • SSL VPN

    Good day We have a SSL VPN, and users can't connect from Sophos client We are having problems with users connecting remotely using SSL VPN connect client, showing the below errors Regards Anesu
  • Sophos SSL VPN Authentication Failure?

    Hey guys! Hoping someone can assist, I have a Sophos XG125 (SFOS 19.0.1 MR-1-Build365) Our SSL-VPN policy services about 20 users with multifactor authentication using the Sophos VPN Client. 1 user, just the one, is experiencing an issue where they…
  • Is there a maximum concurrent SSL VPN remote user connections on XG450 firewall?

    Our current VPN solution for user is L2TP and we are trying to implement SSL VPN in order to setup the Azure MFA. Is there a max on SSL VPN users allowed to connect to an XG450 firewall? Thank you!
  • Unable to authenticate SSL-VPN - but Userportal & IPSec works - ver19.0

    Hello, we have a peculiar effect. We received a username/password error from AD when using SSL RAS VPN. IPSec-RAS-VPN and user portal work. We tried the "old" open vpn client and connect 2.2.xx We chose a very simple password: Kxxxxxxx45#... to no avail…