Sophos Connect vpn client on Microsoft Surface with ARM cpu Is this going to occur sometime this century, or should clients stop buying Sophos if they want to use Surface Pros?

Hello. We have a client using Sophos Firewall installed in a VM. ( Firmware 17.5.12) They are have expired SSL CA Certificate and when they applied new SSL CA Certificate, it shows error and VPN users unable to connect. So, now they are using expired…

Hi, after updating to the latest OpenVPN app (v3.4.0) on iOS/iPadOS, you are unable to establish an SSL VPN connection to Sophos XG. An error is shown about an unsupported option in the config file. Our vendor found out that removing the 'route-delay…

Hi all, i have the following issue and hope that someone can give me a hint or two: We're using a remote access connection (SSL VPN) to our Sophos XG. On the Sophos XG, we have an IPSec tunnel to another router (pfsense). Both work great. Now, we…

Hi Since the upgrade to ver SFOS 19.5.3 MR-3-Build652, all the users cannot connect via vpn. 3 customers with Sophos FW XGS 3300 cluster Sophos FW XGS 2100cluster Sophos FW XGS 116 The error is: ssl vpn error:0x20000000 scgui.log 2023-10-04 12:39:56PM…

I have sophos firewall run ssl vpn remote access , when pc connect it can see all local network behind firewall but when connect tplink router vpn by open vpn I can't see behind the firewall but connected to firewall as vpn gateway and reserve ip add…

Hello, I would be needing help with SSL VPN. I have configured the SSL VPN on our XG Firewall and I downloaded the client and when I am trying to connect to the VPN, I am getting an error in the event " Received connection reset from Gateway: IP Port…

Hi, I have a 500 mb/s (both directions) on my XGS2300. I cannot seem to get a remote access SSL VPN connection to go above 15mb/s for sending data into the gateway from a VPN client on the WAN. Outbound speed is about 350-375. When running a speedtest…

Hello, We have a IPsec VPN setup to Azure. Behind the Sophos side we have local subnet x.x.x.x and SSL subnet y.y.y.y, and on the Azure side we have z.z.z.z. The tunnel doesn't disconnect but the Y subnet fails to communicate with Z after some time…

Hi, is it possible to configure a client having Intercept X installed to allow connecting to the sophos gateway via VPN only when Intercept X is running on that client? Can this be configured somewhere? This is a form of NAC (Network Access Control…

Operating System Version. Mackintosh – Ventura 13.4

Windows clients work fine and can resolve domain.server.local names just fine over vpn. ios clients on local wifi resolve fine. ios clients on vpn (openvpn) cannot find domain.server.local domain is set in vpn settings, dns server ip is set in vpn…

Hi All, I was wondering is there a way to have 1 Domain used for SSL VPN connection . So to explain better. You can have 1 Domain that gets resolved to the external IP interface of the device. But lets say we have 2 external IPs, Is there a…

Hello everyone, I have XG2300 SFOS 19.5.2 MR-2-Build624 and I have an issue with the Remote access SSL VPN connection. The issue is that a user connected via Remote SSL VPN receives a reset connection from server at random. I have tried to resolve…

Hi All, I have Sophos XG box and I am interested in utilizing the remote access VPN functionality within a Linux environment. Could you kindly inform me if the Sophos XG Box supports remote access VPN for Linux? Moreover, if you have any resources…

Hello! So we recently did our cut over from our old firewalls to our new Sophos firewalls. Currently seeing an issue with a laptop that initially said "Service Unavailable" So I went into the services and saw that the Sophos Connect service wasn't enabled…

Dear SupportTeam, I am trying to allow UTM9 ssl vpn user to get access to the XGS Firewall through the existing IPsec tunnel, Can someone help me with how I Can do that Best Regards Nazir Heravi

Hello, I made a remote ssl vpn connection with the client , I used this link to make it https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNRemoteAccessSSLVPNSophosConnectClient/index…

Hi, I configured the SSL VPN Remote Access when inside Fire network i can Sophoss connect is working but when outside its not. what have o missed or i have done wrong. If i use a phone hotspot to connect to SSL VPN will i be able to connect?

Scenario is as follows: Sophos Firewall Version: 19.5.2, XGS 6500 Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2 Sophos Firewall is configured for SSL VPN and IPsec VPN. User adds .pro file in Sophos Connect. User is prompted…

I have some remote laptops connected by SSL VPN. They can access the network with issue. From the LAN I cannot ping them or access anything else like RDP etc. I have this rule which I thought would mean I could. How can I troubleshoot please?

Hello all, We have some external contractors that require access to our Azure network instance, and instead of whitelisting their own public IPs, we want them to come through our firewall (XGS 136, latest SFOS, SSL VPN set to act as gateway mode), so…

Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2. During work, the user authentication dropped - due to timeout, according to access_server logfile. The SSL VPN connection…

We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they conf irmed no ports are blocked!?

Hi, our Windows 10 users use Connect Client 2.2.90 with the infamous .pro file to tonnect to XG 19.5.2 Firewall with SSL VPN TCP and access internal resources. The SSL VPN clients use the XG firewall as DNS resolver. The XG uses DNS forward rule for…