Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Internet connection speed drops when connected to SSL VPN

    Hi all, I meeting a client tomorrow to tshoot his bad experience with internet connection speed when connected to Remote SSL VPN. I'm not an expert so I've made some research and found few things that I check/test. Appreciate any advise that could…
  • VPN > VLANS Not Working

    Hi all, Hope someone can point me in the right direction as loosing it. I have just setup x3 VLANS on Port1 (LAN) which then goes to the switches then onto devices. This is all working fine internally and can hit 10.10.40.50 (VLAN 40) from 10.10.10…
  • Asign static IP (from LAN IP range and not VPN IP range) to VPN clients

    Hello I followed this article: https://support.sophos.com/support/s/article/KB-000038046?language=en_US but the vpn client doesn't get the static ip on the lan IP range. do you know how I can get sophos to either assign specific IP's on the…
  • Access to Home LAN while connected to Work VPN via Sophos

    Hi Everyone! I am using a work VPN at home and at the same time I have a home network. Platform: Windows 10 The IP pattern of the Work VPN is 192.168.xxx.xxx The IP pattern of the Home LAN is 192.168.1.xxx Is it possible for me to have access to my Home…
  • OpenVPN on Sophos XG - connection from Devolution Remote Desktop Manager

    Hi everyone, I work as sysadmin in a MSP company, to manage our customer we use RDM. 98% of our customers use Sonicwall or Sophos XG firewall. Sonicwall NetExtender integration works fine on RDM, but we never found a way to get this working on Sophos…
  • Redirect all web traffic through VPN

    Hi we have some users working from other countries and they cannot access some websites in Australia due to its some government websites allowing only local users from AUS visit the site. They are using SSL VPN and they cannot still access these websites…
  • Sophos XGS remote VPN to remote network

    Good morning, I would appreciate some help to find a soution to reach a remote BO network throught a remote connection to HO Firewall. Here's some details of the setup: HO XGS107w with 192.168.3.0/24 network and BO XGS87w with 192.168.2.0/24 network…
  • SSL VPN Live Users - User disappears

    Hi, We are currently setting the firewall up for VPN and we have SSL VPN running (we couldn't use IPSEC as the product is just nowhere mature enough :( this is very sad for an enterprise product!) anyway.... In 'Live Users' the users disappear from…
  • XG SSL VPN change precedence order of WAN IPs - update config file for Sophos User Portal, instead of manually editing file after download

    Hello, XG210 (SFOS 19.0.1 MR-1-Build365) I setup an SSL VPN profile, while using a backup/failover IP (so I could configure remotely) Now, each time I download the config file, it chooses to use failover IP instead of the main WAN IP. The only…
  • OpenSSL Security update announced

    Hello Sophos, are Sophos firewalls (SG and XG) affected by the OpenSSL vulnerability? https://mta.openssl.org/pipermail/openssl-announce/2022-October/000238.html Ben
  • Export SSL VPN User List

    Hi, Is there a way i can export List of VPN User in SOPHOS XG v19? Thanks, Nidz
  • Can't download ssl vpn config for other system

    download don't start, can you help me please?
  • open vpn service is not available

    Hi all, i am facing this isuue i have follow below steps but not working please help me to resolve. please check under the services.msc whether the sophos connect and open vpn services are running and not stopped ?
  • SSL VPN and Web server protection problem

    Hi. I have a setup with some web servers published to Internet and protected with WAF. If I connect to LAN directly I can access these web servers but if I connect using SSL VPN they do not respond at all. I can not see how accessing my own published…
  • Sophos SSL VPN access internal network

    Hello, We have set up an SSL VPN connection. The connection can also be established. Firewall rules exist as well. Unfortunately, the internal network can not be reached. Which settings can we check if necessary?
  • Import Profile via URL in OpenVPN Connect

    We are migrating our VPN connection from OpenVPN to Sophos SSL VPN with the Sophos XGS107. Now I can import the ovpn configuration file via the FILE Import Profile option of OpenVPN Connect. But is it possible to import the configuration via the URL…
  • XG DNAT Load Balancing Exchange Services

    Hi, We are moving from SG UTM to XG Firewall. In our previous setup on our UTM, our exchange environment (among other things) uses an Alias IP of an internal vlan as a virtual server address for load balancing. The UTM handles all traffic to the "Load…
  • Why SSLVPN reduced the upload and download bandwidth to almost half?

    Hi Sophos Community team, Good day! Can we ask for any insights on our current SSLVPN bandwidth results, below is an image we have gathered during our testing so far. We have tested 5 different Internet Providers and whenever we connect to SSLVPN…
  • Do my NTP settings make a difference when authenticating via SSL VPN with MFA?

    Hello everyone, I apologize ahead of time in case none of this makes sense. I'll start with some background info. We implemented MFA not too long ago on our SSL VPN connections. Our Sophos XG is configured to use AD credentials to authenticate.…
  • Sophos XGS SSL-VPN .ovpn file

    Some trouble with .ovpn file for linux or android. After we add a SD-RED device, there is missing one "remote" IP address in .ovpn file, only TCP port. ... remote a.b.c.d 8443 tcp-client remote 8443 tcp-client remote x.y.z.k 8443 tcp_client How…
  • Noise in audio stream over VPN and RDP

    Hello, we have problems with the following scenario: In the company there is a remote desktop server and a VoIP phone system (Starface). The HomeOffice users connect with the Sophos Connect Client (SSL VPN) to our Sophos XGS116w (SFOS 18.5.2 MR-2-Build380…
  • SSL VPN Disconnects Brand New Dell Laptops

    I've been having a problem where Sophos disconnects brand new dell laptops. Every time I factory reset them (Clean installation of Windows) Connection is established and it doesn't disconnect. This is what I found in the SSL VPN log: 2022-10-16 18:03…
  • SSL VPN - client won't re-connect unless I re-install the Sophos Connect app

    Firewall Site: - XG125w (SFOS 19.0.1 MR-1-Build365), IP Range 192 - Network range: 192.168.0.X Remote Client Details: - Network range: 192.168.5.X - Sophos Connect Client Version: 2.7.75.0506 - Client OS: Win10 Pro 64bit (latest Windows…
  • Sophos Connect SSL authentication with Windows Server Radius

    Hello, we have an XGS 2100 (SFOS 19.0.1 MR-1 Build365).and we tried to configure (without luck) SSL Authentication using a Windows Server Radius. We always get "authentication failed" using "test connection" button (I know that pap must be enable…
  • Has Anyone Successfully setup MFA on their SSL VPN using a third party that can send push notifications instead of appending a password?

    We are in the stages of rolling out MFA on every connection possible with our clients, and the last step is the Sophos SSL VPN we use in conjunction with our XG firewalls and our identity provider OKTA. We have been looking to implement this for some…