Is it possible to backup and restore from XG135 to XGS 136 without using a third-party migration tool?

Good afternoon, I have a couple of question regarding an upgrade we are doing over the next couple of weeks. So we are replacing our XG 210 with 2 XGS 3100's and have some question to their setup in a Primary/Secondary HA configuration. 1) Do I simply…

Can we renewal Sophos XGS subscription after 2 years if it is not renewed in between.

We have a Sophos XGS 6500, we are trying to configure it to send Firewall notification emails to a small mail server that is INSIDE our network behind the XGS. We have it configured, but we aren't seeing any traffic attempt to pass to the mail server…

I have a Sophos Home that has lost its admin password. I only have access via the central system and through an administrator account, but I want to recover the main access. Is there a way to do this? Elton

I think I need to SNAT this but maybe there is an other option to define from which interface the Firwall sends it's alert/notification mails and Email Backups? We noticed the mails the Firewall sends internally are now coming from different Firewall…

I've a new XGS HA A/P cluster running on v20.0.1. The cluster is a migration from a retired XG system. All is running and looks fine so far. When checking logs, I found in the HA logs that this is filling with errors. Mostly the errors are always of…

Hi, I am setting up Netflow Monitor to monitor traffic levels on our bunch of XGS Firewalls and unfortunately Netflow reports the discovered interfaces as ifindex(x). What i am trying to find out is the easiest way i can identify what port is being…

I have upgraded my Sophos firewall to the latest image v20.0.1 MR-1 but now I can't access the GUI of it. The services are running well, any ideas to solve it?

Hi folks, I have an old thread with questions about IMAP/s and SMTP/s where the IMAP/s issue is being investigated and the SMTP issues appears to be ignored. A fresh thread devoted to SMTP/s issues. Questions. 1/. why are SMTP/s messages not displayed…

Hi. We have two Sophos XGS 136 in HA; installed firmware is SFOS 19.5.4 MR-4-Build718. On firmware page, upgrade to Sfos V20 is not proposed, and if I click on Check for new firmware button, the answer is "No upgrades available". Why? Enhanced Support…

Is there any way to comply with several Sophos firewalls via API or some software, I ask because we are a Sophos MSP and we have numerous firewalls, often the client has access and ends up changing them. Example if IPS was active. Which active admins…

Hello. We have some way of collecting events related to IPS, AV-Detection, ATP, MDR and sending them externally to a zabbix-type application. I am using SNMP but this interface does not provide such resources.

Hello, In recent days I updated the Firewall firmware, however the end user cannot establish an SSL-VPN connection, I have uninstalled the previous version of SSL (Semaphore) and installed Sophos Connect. Now what happens is that the Sophos connect client…

I tried to configure the email notification for any config changes but somehow It's not working. Getting email has been accepted by device and queued for scanning. Then failed after sometime. Please help me to fix this issue. I have followed the steps…

How do I check memory of XG135 firewall from web interface dash board.

Tried to add a certificate to an unmanaged Chromebook device with latest Chrome OS version (someone brought in their own device). Followed the steps as we have used for years. Download the CRT file and open Chrome Security settings and under manager certificates…

Hello, I would like to know if the XGS line has an IPMI feature, according to the manuals, products from the XGS2100 onwards already have a port called MGMT, however I did not find anything in the documentation for the new line about access via IPMI,…

Dear Friends: I’ve been following this article because none of my reports were working. Sophos Firewall: No reports show After flushing the reports, it appears as though I never completed the configuration of my WAF certificates. So, I decided…

I need help with that's cenario: HA Active-Passive Configuration ( Preferred primary device flag DISABLED ) : XG106_A > Initial primary ( initially with license ) XG106_B > Initial auxiliary At a certain point XG106_A stopped responding and XG106_B…

I've reimaged the XGS with 20.0.1 and perform the initial setup via Port1 172.16.16.16 during the wizard it says I'd be connected through Mgmt Port 10.0.1.1 which is not correct this could be fixed

I have a XGS2100 and have a query, I have created a new group in the ad and assigned users to it, then I went to remote access vpn>ssl and greated the group there also. My query is that I cannot find that group when I search for it. Any ideas why…

Hello, The purpose of this post is to ask about possible root causes to why our XGS 2300 firewall broke and then was fixed by two reboots. To a certain extent, we know what initiated the issue. The night before we upgraded all the firmware on our…

Hi I having issues with upgrading my Sophos XG Firewall (Home Edition) virtual appliance to SFOS 20.0.1 MR1-Build342 from SFOS 20.0.0 GA-Build222. I can download the firmware via the appliance with no issues, the issue is soon as I press install, webadmin…

Hello everyone, We are accessing a customer appliance via IPSEC-S2S VPN. Access is made to an IP that is NATed in the tunnel on the customer side and translated in the IPSec config on the customer side. Nothing special, has always worked. In addition…