Has anyone ran into the Rack mount kit for the XGS 126 holes not lining up. If you screw in the front, the rear 2 do not line up. If you do the opposite, the front hole will not line up. See attached picture as an example I double checked and we do…

Is there anyway of getting the UK plug connector for the ADAPTER TECH ATS036T-W120V PSU?

Hello! I was wondering if Sophos would sell those modules ( interfaces) when someone buys a firewall. 1 - 25 Gbps SFP28 2 - 40 gps qsfp + Only asking because i Could not find it in sophos firewall datasheet. (modules) If someone could help- me.…

Hello, I'm founding difficulties determining if the XGS 3300 firewall can support a 2gbps throughput in a HA cluster with 2 equipments. Can someone help me? Also if it has a firewall throughput of at least 37 gbps; a ips throughtput of at least 13 gbps…

Does anyone have the SG135 Rev3 PSU SKU number for a UK PSU? Looking to potentially purchase one if not too expensive.

Hi all, Since SFOS 19.5.2 MR-2-Build624 we now have 3 customers so far, some with HA setup and others with stand alone, that the firewall suddenly stops and all the network interfaces are off. The LCD panel on the front shows fw status, but none…

the UTM had a way to monitor UPS. is this no longer available in XGS?

Customer has a XGS 3300 in HA, last week we tried to update to new firmware 19.5.2 (installed is 19.5.1) and that didn't work. After investigation we discovered the Auxiliary unit didn't response to anything than a hard reboot. After the hard reboot…

I am migrating our current software UTM firewall to the software XG version but I find it hard to decide how much memory I need in my license. At this moment I am on the trial license with a vm that has 8gb memory. For the UTM the 50 ip license was…

I have been running SFOS on fanless i7 hardware with spinning disk for a year or so .. My hardware supports NVME drives ... is it possible to install this on an NVME drive yet so that I can remove the old spinning drive from the hardware? I got past the…

Hi, I'm running a SG230 with Sophos Firewall OS for a home setup and I am very pleased with the functionality. Unfortunately I do not have a lot of space at home and am running this machine in a switch rack located near my desktop PC. I think…

Hi everyone, I hope this message finds you well. I am reaching out to inquire about the compatibility of the SOPHOS 3300XGS , SFP+ module with the Switch HP 5820X-24XG-SFP+. We are currently evaluating our network infrastructure and considering using…

Hello, we have a Sophos XG 230 with an additional FlexiPort Module. Are there any Firmware Upgrades available for the module itself (not the whole Firewall). Is there a way to output the modules Firmware version? Thanks, Moritz.

hello! I ve recently found about sophos xg (which will solve a problem with my network). Someone said it will block all ads on my network (which is the main issue) and proposed to run it on a "standalone" pc. Because I m really not sure yet, will it run…

I tested a VM with XG home Edition and I was pretty happy with it that I decided to order a physical firewall to get a real protection instead of virtual. I ordered a XGS 116 and I got really disapointed by the noize of the device. I plug the device…

Hi, It is possible to connect XGS3300/4300 to core switch with RJ45 SFP+ ASF-10G-T transcievers to get 10Gb/s speed over cooper? Any other transciever option, on link listed below I can only find this option for XG, not for XGS models? Has anyone tried…

Hi there, I'm using a Sophos SG330 Rev.1 with the SFOS Home 19.0.1 MR-1 and the LCD is only showing "Sophos Protection". Is it possible to use the LCD properly?

Hello everybody, how are you? We are having a problem with SOPHOS appliances, model XG210 after the version upgrade. We were in version 18.5 and upgraded to 19.1 and after this update our appliance started having a high consumption of RAM and Swap, this…

I see from today email that the XG goes EOL March 31 2025. Where does this leave customers who purchased support spanning beyond this date, for example in our case Apr 2026?

We have had an XG210 and and XG230 fail with the same symptoms in the past three weeks. Both lost their storage and were unable to boot, Sophos has stated this is not an issue they have seen and our vendor who supports the devices has stated that they…

Hello, I have a problem with a Firewall XG 450 rev 1. I replaced the original SSDs with Entrprise SSDs, I recreated the Raid 1 and then I followed the official Sophos's guide to reimage the appliance: docs.sophos.com/.../index.html The problem is…

Hey all, I bought a used XG210 Rev 2 and once I opened it up I saw it had no RAM and no storage installed. I have installed those now and when I power up the unit the orange display says Sophos Protection, but I can’t get any other signs of life out…

Hi, our XGS2100 suddenly stopped working without any failure. Sophos Firmware Version SFOS 18.5.4 MR-4-Build418 On 4th November 8:16 MEZ our XGS2100 stopped and no one had access to the network. I had to remove the power cord and connect again…

Hi, we have a Problem with one of our XGS 136 Firewalls. One of them freezes completely ever 6-12 Weeks without any Error displayed. If it freezes we don't have any option to connect (ssh,Web-GUI, ping) to the firewall and the complete system is offline…

Hi I would like to identify the cause of the following problems with a FW XGS 126: Problem 1 LAN port 2 is down for about 5 minutes and then comes back up. This happens 2 or 3 times a day. -The network cables have been changed, no solution. Changed…