Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Malware and Virus protection in Sophos XG

    Hi there, I discovered Sophos XG and am pleasantly surprised by the configurations that can be put in place to secure your network. A big thank you for the work done on this tool. Also, I managed to create my various firewall rules based on groups…
  • Website not opening after working before

    I have a client that was able to open a government website until just recently. Now when we try to open the site it comes back with err_connection_timed_out error. I checked the policies and ran a policy tester against the site and it is allowed. They…
  • Aufruf von Links in Google, die als "ANZEIGE" gekennzeichnet sind.

    Ich bekomme beim Aufruf von Links - die als Anzeige markiert sind - bei der Google-Suche einen Datenschutzfehler: Ihre Verbindung ist nicht privat. Angreifer versuchen möglicherweise Ihre Informationen von 192.168.100.254 zu stehlen (z. B. Kennwörter…
  • Wifi faster than ethernet

    Hi, Maybe someone can help me with issue I'm facing. I have fast internet connection (around 800 mbps download) and the thing is that I can't pass 20 MB/s when downloading software from Microsoft site using ethernet. When I switch to wireless I'm…
  • Same Websites blocked and allowed in wrong catagory

    Hi, We have setup network DLP before the firewall which is connected like, Endpoint >> L2Switch >> Network DLP (centos uses Proxy) >> Sophos Firewall. For Example website Web.workline.hr This website comes under the hrms category which is allowed…
  • MATCH KNOWN USERS ISSUE WITH PROXY

    Hello, I'm using Sophos XG2300 SFOS 19.0.1 MR-1-Build365 and I would like to ask why do I get blocked when I'm trying to browse the internet with configured proxy, match known users turned on and web filtering set to none. Through testing and searching…
  • Not able to block facebook and other social Networks

    XG125 (SFOS 17.5.12 MR-12) I created URL Group and Included facebook.com It didnt work it is applied with a Policy but the same policy does block other domains on the same list, after that tried with creating a Category same result doesnt block facebook…
  • XGS116: Website does not load correctly

    Hello We have 2 Sophos XGS 116 and one website is not displayed correctly. The main.css file does not download or can't be encoded. I have created a ticket and already had a troubleshooting session with someone from Sophos. So far, we can't workaround…
  • Web Proxy vs DPI

    hi, if in firewall rule i use DPI instead of web proxy then if user configure proxy in his browser then that will also go through DPI or via web proxy??? please advise.
  • Create a schedule on a policy that allows a specific user to access certain website at a certain time.

    We blocked a website category but want a certain IP to have access to the category at a certain scheduled time. How can I achieve this?
  • Anyone know how to make exceptions for Splashtop?

    Hello, At work I have a situation that Sophos Support has been unable to resolve. We use Addigy as our RMM for Apple devices, to have remote connections it uses Splashtop. We have not able able to add sufficient exceptions or maybe I am doing…
  • Buffering of webradio

    Hi, it may seem like an unusual question because other people on the board ask more "how can I block web radio or other audio streams", but we have a department that need to use some radio ressources like radio.de or radiolisten.de. Generally the audiostream…
  • Sophos XGS V19 Web Certificates and browser warning pages

    Hello, Starting to get a bit frustrated with the Sophos web certificates - think I am going around in circles. I have both the Default Appliance certificate and the Security SSL Certificate installed into the Trusted Certificates store on a Windows…
  • Invalid Traffic for NoSpamProxy/Cyren Antivirus

    Hello, we are using NoSpamProxy to filter spam/malicious emails and this software uses Cryen Antivirus to check the mail content. Every email triggers a webrequest to the Cyren Server ( 84.39.152.31 ) on Port 80 but these request are blocked by the…
  • TCP Retransmission / RST, ACK - some websites not answering

    Hello, I have a strange behaviour with Sophos XG. It is happening now on 2 sites. On one site I Have HA (A/P) XG2300 with v19 MR-1. On second I have HA (A/A) XG2100 with v19. I tried 18.5 MR-3 with the same issues. Most of the traffic seems…
  • Certificate Office365

    I have a problem with Sophos XG and Office365. some computers pop up a warning like the following when opening Ms. Outlook.
  • "Allow All" web filter policy blocks request allowed when there is no web filter policy

    Hi all I am having difficulty troubleshooting a problem with a request from a mobile phone 2-factor authentication app being blocked by our XG firewall (XG125 SFOS 19.0.0 GA-Build317). To test this, I have created a new top-most firewall rule for…
  • DPI / TLS Scanning exception issue with d1. d2 d3.sophosupd.com when installing Intercept-X for Mac

    Hi, today we're facing something new: issues when rolling out the Sophos Endpoint to Mac Books. Windows Endpoints: no problem. They fail to install. Workarounds like https://support.sophos.com/support/s/article/KB-000044045?language=en_US were unsuccessful…
  • How to set up ad-blocking web policies ?

    Hello everyone, Does anyone here know how to create Web-filtering policies so that the Sophos XG firewall can also act as a replacement for AdGuard Home or PiHole ? Thank you in advance.
  • How to block Tiktok App

    Hi I'am unable to block Tiktok application and can't even find it in application control. Please help... Thanks...
  • PDF generate from our web server behind firewall alwasy blocked

    i have server that run code javascript or something that generate pdf file for download or view but alwasy faild or error my server using local addres nat behind the sophos xg. What shoud i have to do to white list this action
  • Internet pages suddenly no longer work 502

    Hello, since today suddenly several internet pages do not work anymore. The browser gives the error message: HTTP ERROR 502 The page is e.g. https://www.ista.com/de/ Firewall is a XG115w (SFOS 19.0.0 GA-Build317 Do you have a solution? Thanks…
  • External URL Database - URL shortener

    Hej, I would like to block all url shorteners. Is there a corresponding option in the XG? I have only found the possibility to maintain a list manually or to include an external URL database. Can anyone support me with this? Thanks! Best Regards…
  • Web filter blocks unblocked category

    Hey there, I have a web filter policy like that: Why there is a web request blocked which is in a category which is not blocked by the web policy? Thanks!
  • SEC_ERROR_EXPIRED_CERTIFICATE for web proxied sites

    Hello, I am a home user of the Sophos XG firewall - SFVH (SFOS 19.0.0 GA-Build317) - and use it to proxy specific sites... one of those things I proxy is google and youtube. Recently, it seems that the certificates that my appliance creates have expired…