Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • SD-WAN and RED | VoiP Routing Problem

    Hi, So i have the following Problem: On Site A i have a XG v18 with 2 WAN Interfaces, a client network (192.168.166.0/24) and a VoiP Network (192.168.168.0/24). WAN-1 is the default WAN and with SD-WAN routing all traffic coming from the VoiP Network…
  • Red 60 Standard/split mode port forwarding

    Hello i have xg 330 and in branch red 60 Standard/split 100.50.20.x Tplink global IP:85.85.85.x local IP:192.168.1.1 i want to forward 3389 port to server 192.168.1.x how to port forward Thanks
  • SD-RED60 offline for a long time after reboot

    We have a SD-RED60 where we first noticed this behaviour when we applied the firmware 3.0.005 which is currently installed. When we installed the firmware, it rebooted and came back about 65 minutes later. In the meantime I noticed several DHCP requests…
  • Requesting for an Unlock Code - RED10 Rev 3

    Hi, I'm having a problem logging on your support portal. So maybe I can request here an unlock code for our RED 10 device? RED ID# A3200C66EC9E62B Model : RED 10 Rev 3
  • Sophos XG LAN TO RED LAN

    XG210 (SFOS 18.0.4 MR-4) 2 RED 60 Devices at remote sites MAIN OFFICE: 192.168.0.0/16 RED2: 172.16.0.1/255.255.255.192 - Standard/Unified - Zone: LAN RED1: 172.16.0.65/255.255.255.192 - Standard/Unified - Zone: LAN RED Devices show up connected…
  • Sophos RED

    Hello, Is it possible to configure the RED so that the remote clients get an IP from our internal DHCP, i.e. behave in the same way as if they were on our internal LAN? Best regards!
  • Sophos XG with RED 60 remote sites - Main office to Remote site LAN

    3 remote sites with RED 60 devices connected to main office Sophos XG Unable to access devices at remote office from main office RED Operation Mode Standard/Unified RED Interfaces in Zone: LAN Already added Firewall Rule - Source/Destination LAN…
  • SD-RED 20

    Cannot ping main site server; Unable to access site 1 resources. I noticed that the system host ip for reds1 is not the same as the remote site external IP. After I upgraded and re deployed the red, I now see the remote subnet I assigned as the #reds1…
  • SOPHOS XG330 and RED 50 Tunnel Ping Timeout

    Hi, I need to help in troubleshooting the issue that im facing since last 3 days. I have 30MB dedicated bandwidth in our Head Office. We have 25 Branches connected via RED50 Devices with 4MB up/down dedicated bandwidth. This past few days our connection…
  • Red Device Access

    Hello everybody. I would like to clear a technical question about RED devices. I understand that all his administration is via Central. I would like to understand if there is administrative access to the equipment to perform any troubleshotting (diagnostic…
  • RED: change network zone in bridge mode

    Hi, is it possible to change the zone of a RED (here RED60) without deleting and recreating the RED? The RED is member of a bridge and it seems, this is causing the zone drop down to be inactive. Other REDs, also 60's have this option changeable.
  • changing XG firewall location

    hi there, i want to move my XG Firewall from 1 location to another location keeping the existing configurations except the Firewall IP how best can i do this without affecting the all the Reds which are routing through the current location. Reg…
  • How to setup XG Firewall as RED device in "Unified Mode"

    As suggested by Sophos, we bought some XG 86 to use them as RED-Devices for connecting branch offices. In some branch offices, we added licenses, yet, and operate them in transparent mode - hence, all internal network traffic is tunneled. But in some…
  • RED SD20 Transparent/Split geht nur in eine Richtung

    Hallo, ich habe ein Problem. Ich habe bei einem Kunden eine Sophos XG125 stehen. In einer Aussenstelle steht eine RED SD20. Ich habe sie im dStandard/Split konfiguriert. Heißt ja der "normale" Internetverkehr geht direkt raus und der Rest über die…
  • Redundant RED Tunnel and static routes

    Hello Community, I've setup two RED Tunnels between to XG Firewalls. And I setup static route to the opposite firewall. The routing works as expected. Now I set another route with a higher metric on the 2nd RED Tunnel. If I interrupt the first tunnel…
  • XG Firewall and RED 50 Gateway Change

    Hi, Good day... We have 3 Gateway in our Sophos XG Firewall, as shown in the attach picture. Now we are planning to cancel the current link which is Port2. Now we are planning to slowly move the existing RED 50 connection to other Gateway interface…
  • Reserved IP for clients behind the Red20

    Hello, I've just deployed my first Red20. I've set the Red20 to do DHCP for devices connected to it's LAN ports. I was hoping to set a reserved IP for one of the devices connected to the Red20 LAN1 port. However, I can't seem to see any options in…
  • STAS SSO at Branch Office

    Head Office has XG125 18.0.5. HO contains Active Directory Server. Branch Office has XG106 18.0.5 HO has STAS configured and working. Live users are reported in XG, all is working. BO can reach reach HO via server/client RED tunnel. BO user…
  • [No issue] XGS3100 and RED 15: Can not do SSL handshake on Socket

    Hello Community, Today we migrated a UTM to a new XGS3100. We have a RED15 that was connected to the UTM and worked well. After connection to XGS we see only this in the RED Log and the RED is displayed as offline: Thu Jun 10 04:52:10 2021 REDD…
  • RED 15 won't connect

    Hi community, I have installed a RED 15 in a branch office, gave him power and a wan cable with total access to the internet. in the other side i configured our central sophos xg 310 appliance with 18.04 Version of SFOS a RED interface to connect…
  • Bridged RED Device and Wireless

    Hi, I have just configured a XG230 and a SD-RED60 to be in a bridge setup. This bridged setup has stopped the AP on the SD-RED60 from being sensed by the XG230. I have exhausted everything I can think off but it isn't showing up in the lists of…
  • SD-RED 15 W no da DCHP

    Buenas tardes, Estoy sincronizando un SD-RED 15 W contra un Sophos XG 310 pero me permite la sincronización más no me da DHCP. Las pruebas que se han realizado son las siguientes: 1. Se sincroniza y funciona la conectividad. 2. Se establece la…
  • SOPHOS RED 20 not working after restart.

    I have RED 20, it was configured and working fine. it is with static ip. after restart it is shwoing offline on XG side. and RED 20 is power up but it is not giving ip address to local lan. please advise how to fix it?
  • Sophos RED 20 and VLANs

    Hi I try to setup VLANs behind a RED 20 device for the branch office, which is connected to a XG firewall. The RED device is in zone "RED" and the HQ in "LAN". On the XG firewall I added a VLAN-interface (ID 100) for the RED-interface. The IPs for…
  • XG 125 + RED 60 zwei Netze über den VPN-Tunnel

    Liebes Forum, ich möchte gerne über eine vorhandene XG 125 und eine RED 60 zwei Netzwerke durchschieben. Was ist bisher konfiguriert? Sophos XG 135 mit zwei Netzen Port 1 - Netz 1 - Büronetz 192.168.10.1 /24 Port 3 -Netz 2 - TK-Netz 192.168.20.1…